Related papers: Conversational Product Search Based on Negative Fe…
The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…
Product search has been a crucial entry point to serve people shopping online. Most existing personalized product models follow the paradigm of representing and matching user intents and items in the semantic space, where finer-grained…
Implicit feedback is the simplest form of user feedback that can be used for item recommendation. It is easy to collect and domain independent. However, there is a lack of negative examples. Existing works circumvent this problem by making…
How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…
We consider interactive tools that help users search for their most preferred item in a large collection of options. In particular, we examine example-critiquing, a technique for enabling users to incrementally construct preference models…
This paper introduces the task of product demand clarification within an e-commercial scenario, where the user commences the conversation with ambiguous queries and the task-oriented agent is designed to achieve more accurate and tailored…
In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…
Product search is generally recognized as the first and foremost stage of online shopping and thus significant for users and retailers of e-commerce. Most of the traditional retrieval methods use some similarity functions to match the…
We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…
Negative user preference is an important context that is not sufficiently utilized by many existing recommender systems. This context is especially useful in scenarios where the cost of negative items is high for the users. In this work, we…
Nowadays, almost all the online orders were placed through screened devices such as mobile phones, tablets, and computers. With the rapid development of the Internet of Things (IoT) and smart appliances, more and more screenless smart…
As users often express their preferences with binary behavior data~(implicit feedback), such as clicking items or buying products, implicit feedback based Collaborative Filtering~(CF) models predict the top ranked items a user might like by…
The interaction of conversational systems with users poses an exciting opportunity for improving them after deployment, but little evidence has been provided of its feasibility. In most applications, users are not able to provide the…
Understanding what users like is relatively straightforward; understanding what users dislike, however, remains a challenging and underexplored problem. Research into users' negative preferences has gained increasing importance in modern…
User opinions expressed in the form of ratings can influence an individual's view of an item. However, the true quality of an item is often obfuscated by user biases, and it is not obvious from the observed ratings the importance different…
Users often need to look through multiple search result pages or reformulate queries when they have complex information-seeking needs. Conversational search systems make it possible to improve user satisfaction by asking questions to…
Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…
We study the helpful product reviews identification problem in this paper. We observe that the evidence-conclusion discourse relations, also known as arguments, often appear in product reviews, and we hypothesise that some argument-based…
Analyzing sequences of interactions between users and items, sequential recommendation models can learn user intent and make predictions about the next item. Next to item interactions, most systems also have interactions with what we call…
Text-based image retrieval has seen considerable progress in recent years. However, the performance of existing methods suffers in real life since the user is likely to provide an incomplete description of an image, which often leads to…