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Large Language Models (LLMs) are increasingly used to simulate how specific users respond to a given context, enabling more user-centric applications that rely on user feedback. However, existing user simulators mostly imitate surface-level…

Computation and Language · Computer Science 2026-03-05 Shirley Wu , Evelyn Choi , Arpandeep Khatua , Zhanghan Wang , Joy He-Yueya , Tharindu Cyril Weerasooriya , Wei Wei , Diyi Yang , Jure Leskovec , James Zou

The concept of a Human-AI team has gained increasing attention in recent years. For effective collaboration between humans and AI teammates, proactivity is crucial for close coordination and effective communication. However, the design of…

Artificial Intelligence · Computer Science 2023-06-21 Matthias Kraus , Ron Riekenbrauck , Wolfgang Minker

Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…

Information Retrieval · Computer Science 2024-02-12 Zhenduo Wang , Zhichao Xu , Qingyao Ai , Vivek Srikumar

User simulation has long played a vital role in computer science due to its potential to support a wide range of applications. Language, as the primary medium of human communication, forms the foundation of social interaction and behavior.…

Reinforcement Learning (RL)-based recommender systems (RSs) have garnered considerable attention due to their ability to learn optimal recommendation policies and maximize long-term user rewards. However, deploying RL models directly in…

Information Retrieval · Computer Science 2023-10-20 Kesen Zhao , Shuchang Liu , Qingpeng Cai , Xiangyu Zhao , Ziru Liu , Dong Zheng , Peng Jiang , Kun Gai

Dialogue Policy Learning is a key component in a task-oriented dialogue system (TDS) that decides the next action of the system given the dialogue state at each turn. Reinforcement Learning (RL) is commonly chosen to learn the dialogue…

Computation and Language · Computer Science 2023-11-09 Wai-Chung Kwan , Hongru Wang , Huimin Wang , Kam-Fai Wong

Design of dialogue systems has witnessed many advances lately, yet acquiring huge set of data remains an hindrance to their fast development for a new task or language. Besides, training interactive systems with batch data is not…

Computation and Language · Computer Science 2021-10-27 Matthieu Riou , Bassam Jabaian , Stéphane Huet , Fabrice Lefèvre

Simulation is an invaluable tool for developing and evaluating controllers for self-driving cars. Current simulation frameworks are driven by highly-specialist domain specific languages, and so a natural language interface would greatly…

Artificial Intelligence · Computer Science 2023-10-27 Antonio Valerio Miceli-Barone , Alex Lascarides , Craig Innes

Building user simulators (USs) for reinforcement learning (RL) of task-oriented dialog systems (DSs) has gained more and more attention, which, however, still faces several fundamental challenges. First, it is unclear whether we can…

Computation and Language · Computer Science 2022-10-19 Hong Liu , Yucheng Cai , Zhijian Ou , Yi Huang , Junlan Feng

The performance of a task-completion dialogue agent usually affects the user experience: when the conversation system yields an unreasonable response, users may feel dissatisfied. Besides, early termination often occurs in disappointing…

Human-Computer Interaction · Computer Science 2021-10-06 Rui Zhang , Kai Yin , Li Li

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of…

Computation and Language · Computer Science 2020-05-18 Ryuichi Takanobu , Qi Zhu , Jinchao Li , Baolin Peng , Jianfeng Gao , Minlie Huang

Conversational Recommender Systems (CRSs) have garnered attention as a novel approach to delivering personalized recommendations through multi-turn dialogues. This review developed a taxonomy framework to systematically categorize relevant…

Human-Computer Interaction · Computer Science 2025-06-26 Haoran Zhang , Xin Zhao , Jinze Chen , Junpeng Guo

User Simulators play a pivotal role in training and evaluating task-oriented dialogue systems. Traditional user simulators typically rely on human-engineered agendas, resulting in generated responses that often lack diversity and…

Computation and Language · Computer Science 2024-05-24 Xiang Luo , Zhiwen Tang , Jin Wang , Xuejie Zhang

Large language models (LLMs) provide excellent text-generation capabilities, but standard prompting and generation methods generally do not lead to intentional or goal-directed agents and might necessitate considerable prompt tuning. This…

Computation and Language · Computer Science 2023-12-01 Marwa Abdulhai , Isadora White , Charlie Snell , Charles Sun , Joey Hong , Yuexiang Zhai , Kelvin Xu , Sergey Levine

Realistic user simulation is crucial for training and evaluating multi-turn dialogue systems, yet creating simulators that accurately replicate human behavior remains a significant challenge. An effective simulator must expose the failure…

Computation and Language · Computer Science 2026-05-07 Ziyi Zhu , Olivier Tieleman , Caitlin A. Stamatis , Luka Smyth , Thomas D. Hull , Daniel R. Cahn , Jinghong Chen , Matteo Malgaroli

Learning suitable and well-performing dialogue behaviour in statistical spoken dialogue systems has been in the focus of research for many years. While most work which is based on reinforcement learning employs an objective measure like…

Computation and Language · Computer Science 2020-01-22 Stefan Ultes

Policy learning (PL) is a module of a task-oriented dialogue system that trains an agent to make actions in each dialogue turn. Imitating human action is a fundamental problem of PL. However, both supervised learning (SL) and reinforcement…

Computation and Language · Computer Science 2023-05-09 Zhoujian Sun , Chenyang Zhao , Zhengxing Huang , Nai Ding

Learning effective policies for real-world problems is still an open challenge for the field of reinforcement learning (RL). The main limitation being the amount of data needed and the pace at which that data can be obtained. In this paper,…

Machine Learning · Computer Science 2022-02-04 Miguel Suau , Jinke He , Matthijs T. J. Spaan , Frans A. Oliehoek

Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…

Human-Computer Interaction · Computer Science 2026-04-21 Krisztian Balog , ChengXiang Zhai

Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs)…