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Understanding the needs of a variety of distinct user groups is vital in designing effective, desirable dialogue systems that will be adopted by the largest possible segment of the population. Despite the increasing popularity of dialogue…

Human-Computer Interaction · Computer Science 2019-02-13 Libby Ferland , Thomas Huffstutler , Jacob Rice , Joan Zheng , Shi Ni , Maria Gini

Multimodal input systems can help bridge the wide range of physical abilities found in older generations. After conducting a survey/interview session with a group of older adults at an assisted living community we believe that gesture and…

Human-Computer Interaction · Computer Science 2020-08-28 Adam S. Williams , Sarah Coler , Francisco Ortega

Most dialog systems posit that users have figured out clear and specific goals before starting an interaction. For example, users have determined the departure, the destination, and the travel time for booking a flight. However, in many…

Computation and Language · Computer Science 2022-04-18 Zeming Liu , Jun Xu , Zeyang Lei , Haifeng Wang , Zheng-Yu Niu , Hua Wu

In this paper we describe the requirements and early system design for a smart conversational agent that can assist older adults in the reminiscence process. The practice of reminiscence has well documented benefits for the mental, social…

Human-Computer Interaction · Computer Science 2018-04-19 Svetlana Nikitina , Sara Callaioli , Marcos Baez

Low technology and eHealth literacy among older adults in retirement communities hinder engagement with digital tools. To address this, we designed an LLM-powered chatbot prototype using a human-centered approach for a local retirement…

Human-Computer Interaction · Computer Science 2025-04-29 Luna Xingyu Li , Ray-yuan Chung , Feng Chen , Wenyu Zeng , Yein Jeon , Oleg Zaslavsky

Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…

Computation and Language · Computer Science 2018-06-05 Vladimir Ilievski

In this paper, we propose several solutions to guide an older adult along a safe path using a robotic walking assistant (the c-Walker). We consider four different possibilities to execute the task. One of them is mechanical, with the…

Loneliness and social isolation are serious and widespread problems among older people, affecting their physical and mental health, quality of life, and longevity. In this paper, we propose a ChatGPT-based conversational companion system…

Human-Computer Interaction · Computer Science 2023-04-21 Abeer Alessa , Hend Al-Khalifa

Digital portals in retirement communities often create physical and cognitive barriers for older adults, leading to digital avoidance. Generative AI offers a solution by enabling natural language interaction, yet its adoption is hindered by…

Human-Computer Interaction · Computer Science 2026-03-13 Feng Chen , Luna Xingyu Li , Ray-Yuan Chung , Wenyu Zeng , Yein Jeon , Yizhou Hu , Oleg Zaslavsky

This paper describes a dialogue system developed for the Dialogue Robot Competition 2023 that achieves topic control for trip planning by inserting text into prompts using the ChatGPT-API. We built a system that is capable of generating…

Human-Computer Interaction · Computer Science 2023-12-21 Miyama Tamotsu , Okada Shogo

Recommendation dialogue systems aim to build social bonds with users and provide high-quality recommendations. This paper pushes forward towards a promising paradigm called target-driven recommendation dialogue systems, which is highly…

Computation and Language · Computer Science 2022-08-09 Jian Wang , Dongding Lin , Wenjie Li

Various studies have been conducted on human-supporting robot systems. These systems have been put to practical use over the years and are now seen in our daily lives. In particular, robots communicating smoothly with people are expected to…

In recent years, large language models (LLMs) have rapidly proliferated and have been utilized in various tasks, including research in dialogue systems. We aimed to construct a system that not only leverages the flexible conversational…

Computation and Language · Computer Science 2023-12-25 Katsumasa Yoshikawa , Takato Yamazaki , Masaya Ohagi , Tomoya Mizumoto , Keiya Sato

Population aging and the ubiquity of technology in everyday life have made designing solutions for older adults a necessity. User-centered and participatory design approaches include elderly users in the software development process to some…

Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…

Computation and Language · Computer Science 2018-07-26 Vladimir Ilievski , Claudiu Musat , Andreea Hossmann , Michael Baeriswyl

This paper reports on a study conducted as part of the EU EMPATHIC project, whose goal is to develop an empathic virtual coach capable of enhancing seniors' well-being, focusing on user requirements and expectations with respect to…

One of the main reasons that cause seniors to face accessibility barriers when trying to use software applications is that the age-related user interface (UI) needs of seniors (e.g., physical and cognitive limitations) are not properly…

Software Engineering · Computer Science 2023-07-11 Shavindra Wickramathilaka , Ingo Mueller

In this paper we present the report on the design and development of a platform for the inter-generational exchange of favors. This platform was designed using participatory design approach during a 24-hour hackathon by a team consisting of…

Social and Information Networks · Computer Science 2017-07-03 Bartłomiej Balcerzak , Wiesław Kopeć , Radosław Nielek , Sebastian Kruk , Kamil Warpechowski , Mateusz Wasik , Marek Węgrzyn

With the rapid explosion of the World Wide Web, it is becoming increasingly possible to easily acquire a wide variety of information such as flight schedules, yellow pages, used car prices, current stock prices, entertainment event…

cmp-lg · Computer Science 2008-02-03 Rajeev Agarwal

The application of routing algorithms to real-world situations is a widely studied research topic. Despite this, routing algorithms and applications are usually developed for a general purpose, meaning that certain groups, such as ageing…

Artificial Intelligence · Computer Science 2023-11-21 Andoni Aranguren , Eneko Osaba , Silvia Urra-Uriarte , Patricia Molina-Costa
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