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Human-Computer Interaction has been shown to lead to improvements in machine learning systems by boosting model performance, accelerating learning and building user confidence. In this work, we aim to alleviate the expectation that human…

Machine Learning · Computer Science 2024-03-29 Jonathan Erskine , Matt Clifford , Alexander Hepburn , Raúl Santos-Rodríguez

A learning dialogue agent can infer its behaviour from interactions with the users. These interactions can be taken from either human-to-human or human-machine conversations. However, human interactions are scarce and costly, making…

Computation and Language · Computer Science 2020-12-10 Thibault Cordier , Tanguy Urvoy , Lina M. Rojas-Barahona , Fabrice Lefèvre

Task-oriented dialogue systems are essential for applications ranging from customer service to personal assistants and are widely used across various industries. However, developing effective multi-domain systems remains a significant…

Computation and Language · Computer Science 2024-11-04 Aman Gupta , Anirudh Ravichandran , Ziji Zhang , Swair Shah , Anurag Beniwal , Narayanan Sadagopan

Task-oriented dialogue systems are broadly used in virtual assistants and other automated services, providing interfaces between users and machines to facilitate specific tasks. Nowadays, task-oriented dialogue systems have greatly…

Computation and Language · Computer Science 2024-05-17 Ruolin Su , Biing-Hwang Juang

We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…

Computation and Language · Computer Science 2024-05-07 Jessy Lin , Nicholas Tomlin , Jacob Andreas , Jason Eisner

This paper addresses the gap in predicting turn-taking and backchannel actions in human-machine conversations using multi-modal signals (linguistic, acoustic, and visual). To overcome the limitation of existing datasets, we propose an…

Computation and Language · Computer Science 2025-05-21 Yuxin Lin , Yinglin Zheng , Ming Zeng , Wangzheng Shi

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

Recently emerged intelligent assistants on smartphones and home electronics (e.g., Siri and Alexa) can be seen as novel hybrids of domain-specific task-oriented spoken dialogue systems and open-domain non-task-oriented ones. To realize such…

Computation and Language · Computer Science 2018-07-25 Satoshi Akasaki , Nobuhiro Kaji

Dialogue Systems are tools designed for various practical purposes concerning human-machine interaction. These systems should be built on ethical foundations because their behavior may heavily influence a user (think especially about…

Artificial Intelligence · Computer Science 2021-09-20 Abeer Dyoub , Stefania Costantini , Ivan Letteri , Francesca A. Lisi

Intelligent virtual assistants are currently designed to perform tasks or services explicitly mentioned by users, so multiple related domains or tasks need to be performed one by one through a long conversation with many explicit intents.…

Computation and Language · Computer Science 2023-06-07 Hui-Chi Kuo , Yun-Nung Chen

While autonomous driving technologies continue to advance, current Advanced Driver Assistance Systems (ADAS) remain limited in their ability to interpret scene context or engage with drivers through natural language. These systems typically…

Robotics · Computer Science 2025-07-15 Kyungtae Han , Yitao Chen , Rohit Gupta , Onur Altintas

Automated negotiation support systems aim to help human negotiators reach more favorable outcomes in multi-issue negotiations (e.g., an employer and a candidate negotiating over issues such as salary, hours, and promotions before a job…

Computation and Language · Computer Science 2023-07-14 Amogh Mannekote , Bonnie J. Dorr , Kristy Elizabeth Boyer

Dialogue Act recognition associate dialogue acts (i.e., semantic labels) to utterances in a conversation. The problem of associating semantic labels to utterances can be treated as a sequence labeling problem. In this work, we build a…

Computation and Language · Computer Science 2017-09-15 Harshit Kumar , Arvind Agarwal , Riddhiman Dasgupta , Sachindra Joshi , Arun Kumar

An important step towards enabling English language learners to improve their conversational speaking proficiency involves automated scoring of multiple aspects of interactional competence and subsequent targeted feedback. This paper builds…

Human-Computer Interaction · Computer Science 2020-05-21 Vikram Ramanarayanan , Matthew Mulholland , Debanjan Ghosh

Recent work in open-domain conversational agents has demonstrated that significant improvements in model engagingness and humanness metrics can be achieved via massive scaling in both pre-training data and model size (Adiwardana et al.,…

Computation and Language · Computer Science 2020-10-05 Kurt Shuster , Eric Michael Smith , Da Ju , Jason Weston

The next step for intelligent dialog agents is to escape their role as silent bystanders and become proactive. Well-defined proactive behavior may improve human-machine cooperation, as the agent takes a more active role during interaction…

Computation and Language · Computer Science 2023-06-23 Matthias Kraus , Nicolas Wagner , Ron Riekenbrauck , Wolfgang Minker

This paper presents 'SimpleDS', a simple and publicly available dialogue system trained with deep reinforcement learning. In contrast to previous reinforcement learning dialogue systems, this system avoids manual feature engineering by…

Artificial Intelligence · Computer Science 2021-05-10 Heriberto Cuayáhuitl

Large language models (LLMs) can reshape information processing by handling data analysis, visualization, and interpretation in an interactive, context-aware dialogue with users, including voice interaction, while maintaining high…

Artificial Intelligence · Computer Science 2025-11-25 Mohammad Nour Al Awad , Sergey Ivanov , Olga Tikhonova , Ivan Khodnenko

Full-duplex voice interaction is crucial for natural human computer interaction. We present a framework that decomposes complex dialogue into minimal conversational units, enabling the system to process each unit independently and predict…

Computation and Language · Computer Science 2026-01-30 Haoyuan Yu , Yuxuan Chen , Minjie Cai

Domain adaptation is an essential task in dialog system building because there are so many new dialog tasks created for different needs every day. Collecting and annotating training data for these new tasks is costly since it involves real…

Computation and Language · Computer Science 2019-08-20 Kun Qian , Zhou Yu