Related papers: MoEL: Mixture of Empathetic Listeners
Emotional Intelligence (EI), consisting of emotion perception, emotion cognition and emotion expression, plays the critical roles in improving user interaction experience for the current large language model (LLM) based conversational…
We create a new task-oriented dialog platform (MEEP) where agents are given considerable freedom in terms of utterances and API calls, but are constrained to work within a push-button environment. We include facilities for collecting…
The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential,…
Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…
For a computer to naturally interact with a human, it needs to be human-like. In this paper, we propose a neural response generation model with multi-task learning of generation and classification, focusing on emotion. Our model based on…
Audio Large Language Models (AudioLLMs) have achieved strong results in semantic tasks like speech recognition and translation, but remain limited in modeling paralinguistic cues such as emotion. Existing approaches often treat emotion…
In communication, a human would recognize the emotion of an interlocutor and respond with an appropriate emotion, such as empathy and comfort. Toward developing a dialogue system with such a human-like ability, we propose a method to build…
Emotion Prediction in Conversation (EPC) aims to forecast the emotions of forthcoming utterances by utilizing preceding dialogues. Previous EPC approaches relied on simple context modeling for emotion extraction, overlooking fine-grained…
Empathetic speech dialogue requires not only understanding linguistic content but also perceiving rich paralinguistic information such as prosody, tone, and emotional intensity for affective understandings. Existing speech-to-speech large…
Humans are sophisticated at reading interlocutors' emotions from multimodal signals, such as speech contents, voice tones and facial expressions. However, machines might struggle to understand various emotions due to the difficulty of…
Studies on emotion recognition (ER) show that combining lexical and acoustic information results in more robust and accurate models. The majority of the studies focus on settings where both modalities are available in training and…
The recent release of GPT-4o showcased the potential of end-to-end multimodal models, not just in terms of low latency but also in their ability to understand and generate expressive speech with rich emotions. While the details are unknown…
This paper investigates the empathetic responding capabilities of ChatGPT, particularly its latest iteration, GPT-4, in comparison to human-generated responses to a wide range of emotional scenarios, both positive and negative. We employ a…
We present metrics for evaluating dialog systems through a psychologically-grounded "human" lens in which conversational agents express a diversity of both states (e.g., emotion) and traits (e.g., personality), just as people do. We present…
People naturally understand the emotions of-and often also empathize with-those around them. In this paper, we predict the emotional valence of an empathic listener over time as they listen to a speaker narrating a life story. We use the…
Technological advancement and its omnipresent connection have pushed humans past the boundaries and limitations of a computer screen, physical state, or geographical location. It has provided a depth of avenues that facilitate…
Empathetic response generation endeavors to empower dialogue systems to perceive speakers' emotions and generate empathetic responses accordingly. Psychological research demonstrates that emotion, as an essential factor in empathy,…
Although empathic interaction between counselor and client is fundamental to success in the psychotherapeutic process, there are currently few datasets to aid a computational approach to empathy understanding. In this paper, we construct a…
Studies of human psychology have demonstrated that people are more motivated to extend empathy to in-group members than out-group members (Cikara et al., 2011). In this study, we investigate how this aspect of intergroup relations in humans…
Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…