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Related papers: MoEL: Mixture of Empathetic Listeners

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Recent research shows that greater numbers of people are turning to Large Language Models (LLMs) for emotional support, and that people rate LLM responses as more empathic than human-written responses. We suggest a reason for this success:…

Computation and Language · Computer Science 2026-04-10 Emma Gueorguieva , Hongli Zhan , Jina Suh , Javier Hernandez , Tatiana Lau , Junyi Jessy Li , Desmond C. Ong

While the automatic evaluation of omni-modal large models (OLMs) is essential, assessing empathy remains a significant challenge due to its inherent affectivity. To investigate this challenge, we introduce AEQ-Bench (Audio Empathy Quotient…

Computation and Language · Computer Science 2026-01-16 Xuan Luo , Lewei Yao , Libo Zhao , Lanqing Hong , Kai Chen , Dehua Tao , Daxin Tan , Ruifeng Xu , Jing Li

Recent approaches to empathetic response generation try to incorporate commonsense knowledge or reasoning about the causes of emotions to better understand the user's experiences and feelings. However, these approaches mainly focus on…

Computation and Language · Computer Science 2023-09-06 Yahui Fu , Koji Inoue , Chenhui Chu , Tatsuya Kawahara

Multimodal models play a key role in empathy detection, but their performance can suffer when modalities provide conflicting cues. To understand these failures, we examine cases where unimodal and multimodal predictions diverge. Using…

Computation and Language · Computer Science 2025-11-12 Maya Srikanth , Run Chen , Julia Hirschberg

With the emergence of large language models (LLMs), investigating if they can surpass humans in areas such as emotion recognition and empathetic responding has become a focal point of research. This paper presents a comprehensive study…

Computation and Language · Computer Science 2024-06-10 Anuradha Welivita , Pearl Pu

Large language models (LLMs) demonstrate strong cognitive intelligence (IQ), yet many real-world interactions also require emotional intelligence (EQ) to produce responses that are both factually reliable and emotionally appropriate. In…

Computation and Language · Computer Science 2026-03-18 Yifei Zhang , Mingyang Li , Henry Gao , Liang Zhao

Automatic emotion recognition plays a key role in computer-human interaction as it has the potential to enrich the next-generation artificial intelligence with emotional intelligence. It finds applications in customer and/or representative…

Sound · Computer Science 2022-02-21 Sarala Padi , Seyed Omid Sadjadi , Dinesh Manocha , Ram D. Sriram

A prevalent shortfall among current empathic AI systems is their inability to recognize when verbal expressions may not fully reflect underlying emotional states. This is because the existing datasets, used for the training of these…

Human-Computer Interaction · Computer Science 2025-09-09 Sharjeel Tahir , Judith Johnson , Jumana Abu-Khalaf , Syed Afaq Ali Shah

Large language models are typically deployed as monolithic systems, requiring the full model even when applications need only a narrow subset of capabilities, e.g., code, math, or domain-specific knowledge. Mixture-of-Experts (MoEs)…

Computation and Language · Computer Science 2026-05-12 Ryan Wang , Akshita Bhagia , Sewon Min

Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Computation and Language · Computer Science 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

There has been significant progress in emotional Text-To-Speech (TTS) synthesis technology in recent years. However, existing methods primarily focus on the synthesis of a limited number of emotion types and have achieved unsatisfactory…

Sound · Computer Science 2023-06-02 Haobin Tang , Xulong Zhang , Jianzong Wang , Ning Cheng , Jing Xiao

Emotion recognition based on Electroencephalography (EEG) has gained significant attention and diversified development in fields such as neural signal processing and affective computing. However, the unique brain anatomy of individuals…

Signal Processing · Electrical Eng. & Systems 2024-05-31 Yihang Dong , Xuhang Chen , Yanyan Shen , Michael Kwok-Po Ng , Tao Qian , Shuqiang Wang

The prevalence of mental disorders has become a significant issue, leading to the increased focus on Emotional Support Conversation as an effective supplement for mental health support. Existing methods have achieved compelling results,…

Computation and Language · Computer Science 2023-10-12 Mengzhao Jia , Qianglong Chen , Liqiang Jing , Dawei Fu , Renyu Li

Online peer-to-peer support platforms enable conversations between millions of people who seek and provide mental health support. If successful, web-based mental health conversations could improve access to treatment and reduce the global…

Computation and Language · Computer Science 2021-05-18 Ashish Sharma , Inna W. Lin , Adam S. Miner , David C. Atkins , Tim Althoff

Generative adversarial imitation learning (GAIL) is a model-free algorithm that has been shown to provide strong results in imitating complex behaviors in high-dimensional environments. In this paper, we utilize the GAIL model for text…

Computation and Language · Computer Science 2021-05-28 Pratyush Muthukumar , Karishma Muthukumar , Deepan Muthirayan , Pramod Khargonekar

Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support.…

Computation and Language · Computer Science 2023-05-30 Jiale Cheng , Sahand Sabour , Hao Sun , Zhuang Chen , Minlie Huang

Multimodal speech emotion recognition (SER) has emerged as pivotal for improving human-machine interaction. Researchers are increasingly leveraging both speech and textual information obtained through automatic speech recognition (ASR) to…

Human-Computer Interaction · Computer Science 2025-09-24 Jiajun He , Xiaohan Shi , Cheng-Hung Hu , Jinyi Mi , Xingfeng Li , Tomoki Toda

Human use language not just to convey information but also to express their inner feelings and mental states. In this work, we adapt the state-of-the-art language generation models to generate affective (emotional) text. We posit a model…

Computation and Language · Computer Science 2020-11-10 Ishika Singh , Ahsan Barkati , Tushar Goswamy , Ashutosh Modi

Mixture-of-Experts (MoE) models are widely used to scale language models, yet their expert routing behavior and adaptation in a multilingual setting remain underexplored. In this work, we study multilingual routing dynamics during continual…

Computation and Language · Computer Science 2026-05-29 Aditi Khandelwal , Marius Mosbach , Verna Dankers , Siva Reddy , Golnoosh Farnadi

Multimodal sentiment analysis, a pivotal task in affective computing, seeks to understand human emotions by integrating cues from language, audio, and visual signals. While many recent approaches leverage complex attention mechanisms and…

Computation and Language · Computer Science 2025-05-09 Nischal Mandal , Yang Li
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