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Information services are an inherent part of our everyday life. Especially since ubiquitous cities are being developed all over the world their number is increasing even faster. They aim at facilitating the production of information and the…
This study is to investigate the Critical Success Factors (CSFs) of the Business to Customer (B2C) e-commerce system. These factors should be considered comprehensively and expanded to all parties concerned to create and provide the…
Undeniably, the advent of mobile applications has brought new frontiers to usability engineering. To date, ongoing research has shown significant efforts to adopt and adapt usability principles to the mobile computing environment. One of…
Electronic commerce (e-Commerce) technologies have been increased over the past two decades in different business sectors. In particular, the technologies of B2C operations have significantly improved the productivity of online small…
Efficient and appropriate online customer service is essential to large e-commerce businesses. Existing solution recommendation methods for online customer service are unable to determine the best solutions at runtime, leading to poor…
Essential functionality in the ICT (Information and Communication Technology) space draws from standards such as HTTP (IETF RFC 2616, Bluetooth (IEEE 802.15) and various telecommunication standards (4G, 5G). They have fuelled rapid growth…
This study investigates smartphone users perceptions of adopting and accepting Mobile Commerce (MC) based on users perceived adoption under the extended Technology Acceptance Model (TAM2) and Innovation Diffusion Theory (IDT) by providing…
The main aim of this study is to develop a theoretical framework for the success of Web portals in promoting task innovation. This is deemed significant as yet little research has tackled this important domain from the business intelligence…
Internet-connected smart devices are increasing at an exponential rate. These powerful devices have created a yet-untapped pool of idle resources that can be utilised, among others, for processing data in resource-depleted environments. The…
Maintaining competitive advantage is significant in this present day of globalization, knowledge management and enormous economic activities. An organization's future developments are influenced by its managements' decisions. Businesses…
Quality is a multidimensional concept that has different meanings in different contexts and perspectives. In the domain of Information system, quality is often understood as the result of an IS development process and as the quality of an…
Today, enterprises are faced with increased global competition in an environment where customers are demanding faster delivery, better service and also want to gain significant and immediate business value by increasing productivity and…
In this paper, our aim is to propose a model that helps in the efficient use of an information system by users, within the organization represented by the IS, in order to resolve their decisional problems. In other words we want to aid the…
Mobile technology creates value on three fundamental pillars: productivity, coordination, and transformation. Mobile apps are becoming an increasingly important aspect of teaching and learning in many countries. The use of mobile…
With the proliferation of the data warehouses as supportive decision making tools, organizations are increasingly looking forward for a complete data warehouse success model that would manage the enormous amounts of growing data. It is…
Contemporary ways of doing business are heavily dependent on the e-Commerce/e-Business paradigm. The highest priority of an e-Commerce Web site's management is to assure pertinent Quality-of-Service (QoS) levels of their Web services…
The Internet service provider industry is currently experiencing intense competition as companies strive to provide top-notch services to their customers. Providers are introducing cutting-edge technologies to enhance service quality,…
This survey explores the fairness of large language models (LLMs) in e-commerce, examining their progress, applications, and the challenges they face. LLMs have become pivotal in the e-commerce domain, offering innovative solutions and…
Over the last decade, the rise of the mobile internet and the usage of mobile devices has enabled ubiquitous traffic information. With the increased adoption of specific smartphone applications, the number of users of routing applications…
The phenomenon of the use of a mobile learning (m-Learning) platform in educational institutions is slowly gaining momentum. While this can be taken as an encouraging sign, the perplexing part is that the fervor with which mobile phones…