English
Related papers

Related papers: CAiRE: An Empathetic Neural Chatbot

200 papers

The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…

Artificial Intelligence · Computer Science 2019-08-16 Özge Nilay Yalçın

Conversational agents (CAs) embodied in speakers or chatbots are becoming very popular in some countries, and despite their adult-centred design, they have become part of children's lives, generating a need for children-centric trustworthy…

Human-Computer Interaction · Computer Science 2022-09-07 Marina Escobar-Planas , Emilia Gómez , Carlos-D Martínez-Hinarejos

The increasing demand for mental health services has highlighted the need for innovative solutions, particularly in the realm of psychological conversational AI, where the availability of sensitive data is scarce. In this work, we explored…

Human-Computer Interaction · Computer Science 2024-12-31 Alessandro De Grandi , Federico Ravenda , Andrea Raballo , Fabio Crestani

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

While current dialogue systems like ChatGPT have made significant advancements in text-based interactions, they often overlook the potential of other modalities in enhancing the overall user experience. We present FaceChat, a web-based…

Computation and Language · Computer Science 2023-03-14 Deema Alnuhait , Qingyang Wu , Zhou Yu

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…

Computation and Language · Computer Science 2018-06-04 Hao Zhou , Minlie Huang , Tianyang Zhang , Xiaoyan Zhu , Bing Liu

Empathetic speech dialogue requires not only understanding linguistic content but also perceiving rich paralinguistic information such as prosody, tone, and emotional intensity for affective understandings. Existing speech-to-speech large…

Audio and Speech Processing · Electrical Eng. & Systems 2026-01-26 Zhuoyue Gao , Xiaohui Wang , Xiaocui Yang , Wen Zhang , Daling Wang , Shi Feng , Yifei Zhang

Emotion is intrinsic to humans and consequently emotion understanding is a key part of human-like artificial intelligence (AI). Emotion recognition in conversation (ERC) is becoming increasingly popular as a new research frontier in natural…

Computation and Language · Computer Science 2019-05-09 Soujanya Poria , Navonil Majumder , Rada Mihalcea , Eduard Hovy

Empathy is often understood as the ability to share and understand another individual's state of mind or emotion. With the increasing use of chatbots in various domains, e.g., children seeking help with homework, individuals looking for…

Artificial Intelligence · Computer Science 2026-03-24 Kristina Schaaff , Caroline Reinig , Tim Schlippe

Recent advances in large language models have demonstrated impressive capabilities in task-oriented applications, yet building emotionally intelligent chatbots that can engage in natural, strategic conversations remains a challenge. We…

Computation and Language · Computer Science 2025-07-02 Yizhe Zhang , Navdeep Jaitly

As AI chatbots shift from tools to companions, critical questions arise: who controls the conversation in human-AI chatrooms? This paper explores perceived human and AI agency in sustained conversation. We report a month-long longitudinal…

Human-Computer Interaction · Computer Science 2026-04-15 Bhada Yun , Evgenia Taranova , April Yi Wang

State-of-the-art machine translation models are still not on par with human translators. Previous work takes human interactions into the neural machine translation process to obtain improved results in target languages. However, not all…

Computation and Language · Computer Science 2019-08-14 Rongxiang Weng , Hao Zhou , Shujian Huang , Lei Li , Yifan Xia , Jiajun Chen

Generative adversarial imitation learning (GAIL) is a model-free algorithm that has been shown to provide strong results in imitating complex behaviors in high-dimensional environments. In this paper, we utilize the GAIL model for text…

Computation and Language · Computer Science 2021-05-28 Pratyush Muthukumar , Karishma Muthukumar , Deepan Muthirayan , Pramod Khargonekar

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

Video conferencing has become central to professional collaboration, yet most platforms offer limited support for deaf, hard-of-hearing, and multilingual users. The World Health Organisation estimates that over 430 million people worldwide…

Computational Engineering, Finance, and Science · Computer Science 2026-04-08 Nikolaos D. Tantaroudas , Andrew J. McCracken , Ilias Karachalios , Evangelos Papatheou

Failure and resilience are important aspects of gameplay. This is especially important for serious and competitive games, where players need to adapt and cope with failure frequently. In such situations, emotion regulation -- the active…

Human-Computer Interaction · Computer Science 2023-02-21 Reza Habibi , Johannes Pfau , Jonattan Holmes , Magy Seif El-Nasr

This paper introduces CORAE, a novel web-based open-source tool for COntinuous Retrospective Affect Evaluation, designed to capture continuous affect data about interpersonal perceptions in dyadic interactions. Grounded in behavioral…

Human-Computer Interaction · Computer Science 2023-06-30 Michael J. Sack , Maria Teresa Parreira , Jenny Fu , Asher Lipman , Hifza Javed , Nawid Jamali , Malte Jung

Effective communication in serious illness and palliative care is essential but often under-taught due to limited access to training resources like standardized patients. We present PAL (Palliative Assisted Learning-bot), a conversational…

Human-Computer Interaction · Computer Science 2025-11-12 Neil K. R. Sehgal , Hita Kambhamettu , Allen Chang , Andrew Zhu , Lyle Ungar , Sharath Chandra Guntuku

This paper presents the iterative development of Habit Coach, a GPT-based chatbot designed to support users in habit change through personalized interaction. Employing a user-centered design approach, we developed the chatbot using a…

Human-Computer Interaction · Computer Science 2024-12-17 Arian Fooroogh Mand Arabi , Cansu Koyuturk , Michael O'Mahony , Raffaella Calati , Dimitri Ognibene

The use of deep learning techniques for automatic facial expression recognition has recently attracted great interest but developed models are still unable to generalize well due to the lack of large emotion datasets for deep learning. To…

Computer Vision and Pattern Recognition · Computer Science 2018-05-28 Dung Nguyen , Kien Nguyen , Sridha Sridharan , Iman Abbasnejad , David Dean , Clinton Fookes