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Related papers: CAiRE: An Empathetic Neural Chatbot

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Large end-to-end neural open-domain chatbots are becoming increasingly popular. However, research on building such chatbots has typically assumed that the user input is written in nature and it is not clear whether these chatbots would…

Computation and Language · Computer Science 2020-08-19 Karthik Gopalakrishnan , Behnam Hedayatnia , Longshaokan Wang , Yang Liu , Dilek Hakkani-Tur

Automatic emotion recognition plays a key role in computer-human interaction as it has the potential to enrich the next-generation artificial intelligence with emotional intelligence. It finds applications in customer and/or representative…

Sound · Computer Science 2022-02-21 Sarala Padi , Seyed Omid Sadjadi , Dinesh Manocha , Ram D. Sriram

We proposed the industry level deep learning approach for speech emotion recognition task. In industry, carefully proposed deep transfer learning technology shows real results due to mostly low amount of training data availability, machine…

Sound · Computer Science 2021-09-10 Enkhtogtokh Togootogtokh , Christian Klasen

In this paper, we present a methodology for the development of embodied conversational agents for social virtual worlds. The agents provide multimodal communication with their users in which speech interaction is included. Our proposal…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-29 D. Griol , A. Sanchis , J. M. Molina , Z. Callejas

This work presents EmoAra, an end-to-end emotion-preserving pipeline for cross-lingual spoken communication, motivated by banking customer service where emotional context affects service quality. EmoAra integrates Speech Emotion…

Computation and Language · Computer Science 2026-02-03 Besher Hassan , Ibrahim Alsarraj , Musaab Hasan , Yousef Melhim , Shahem Fadi , Shahem Sultan

Audio-driven talking-head synthesis is a popular research topic for virtual human-related applications. However, the inflexibility and inefficiency of existing methods, which necessitate expensive end-to-end training to transfer emotions…

Sound · Computer Science 2023-10-13 Yuan Gan , Zongxin Yang , Xihang Yue , Lingyun Sun , Yi Yang

This paper describes the development of Microsoft XiaoIce, the most popular social chatbot in the world. XiaoIce is uniquely designed as an AI companion with an emotional connection to satisfy the human need for communication, affection,…

Human-Computer Interaction · Computer Science 2019-09-17 Li Zhou , Jianfeng Gao , Di Li , Heung-Yeung Shum

The research community has traditionally shown a keen interest in emotion modeling, with a notable emphasis on the detection aspect. In contrast, the exploration of emotion generation has received less attention.This study delves into an…

Human-Computer Interaction · Computer Science 2024-11-06 Taseen Mubassira , Mehedi Hasan , A. B. M. Alim Al Iislam

Although chatbots have been very popular in recent years, they still have some serious weaknesses which limit the scope of their applications. One major weakness is that they cannot learn new knowledge during the conversation process, i.e.,…

Computation and Language · Computer Science 2018-02-27 Sahisnu Mazumder , Nianzu Ma , Bing Liu

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

The development of agents with emotional intelligence is becoming increasingly vital due to their significant role in human-computer interaction and the growing integration of computer systems across various sectors of society. Affective…

Human-Computer Interaction · Computer Science 2026-05-05 Raziyeh Zall , Alireza Kheyrkhah , Erik Cambria , Zahra Naseri , M. Reza Kangavari

A natural way to resolve different points of view and form opinions is through exchanging arguments and knowledge. Facing the vast amount of available information on the internet, people tend to focus on information consistent with their…

Human-Computer Interaction · Computer Science 2023-08-21 Klaus Weber , Annalena Aicher , Wolfang Minker , Stefan Ultes , Elisabeth André

Episodic Future Thinking (EFT) involves vividly imagining personal future events and experiences in detail. It has shown promise as an intervention to reduce delay discounting-the tendency to devalue delayed rewards in favor of immediate…

Human-Computer Interaction · Computer Science 2025-06-25 Sareh Ahmadi , Michelle Rockwell , Megan Stuart , Nicki Rohani , Allison Tegge , Xuan Wang , Jeffrey Stein , Edward A. Fox

Empathetic response generation is a crucial task for creating more human-like and supportive conversational agents. However, existing methods face a core trade-off between the analytical depth of specialized models and the generative…

Computation and Language · Computer Science 2026-01-21 Ziqi Liu , Ziyang Zhou , Yilin Li , Haiyang Zhang , Yangbin Chen

Conversational systems have come a long way since their inception in the 1960s. After decades of research and development, we've seen progress from Eliza and Parry in the 60's and 70's, to task-completion systems as in the DARPA…

Artificial Intelligence · Computer Science 2018-02-13 Heung-Yeung Shum , Xiaodong He , Di Li

Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…

Artificial Intelligence · Computer Science 2025-10-28 Won Seok Jang , Hieu Tran , Manav Mistry , SaiKiran Gandluri , Yifan Zhang , Sharmin Sultana , Sunjae Kown , Yuan Zhang , Zonghai Yao , Hong Yu

For a computer to naturally interact with a human, it needs to be human-like. In this paper, we propose a neural response generation model with multi-task learning of generation and classification, focusing on emotion. Our model based on…

Computation and Language · Computer Science 2021-05-26 Tatsuya Ide , Daisuke Kawahara

Detecting emotion from dialogue is a challenge that has not yet been extensively surveyed. One could consider the emotion of each dialogue turn to be independent, but in this paper, we introduce a hierarchical approach to classify emotion,…

Computation and Language · Computer Science 2019-06-11 Genta Indra Winata , Andrea Madotto , Zhaojiang Lin , Jamin Shin , Yan Xu , Peng Xu , Pascale Fung

The integration of Conversational Agents (CAs) into daily life offers opportunities to tackle global challenges, leading to the emergence of Conversational AI for Social Good (CAI4SG). This paper examines the advancements of CAI4SG using a…

Human-Computer Interaction · Computer Science 2026-01-22 Yi-Chieh Lee , Junti Zhang , Tianqi Song , Yugin Tan

Cross-lingual speech emotion recognition (SER) is important for a wide range of everyday applications. While recent SER research relies heavily on large pretrained models for emotion training, existing studies often concentrate solely on…

Sound · Computer Science 2024-07-09 Shreya G. Upadhyay , Carlos Busso , Chi-Chun Lee