Related papers: A Need for Trust in Conversational Interface Resea…
With the increasing scale, complexity, and heterogeneity of the next generation networked systems, seamless control, management, and security of such systems becomes increasingly challenging. Many diverse applications have driven interest…
As robots become increasingly prevalent in work-oriented collaborations, trust has emerged as a critical factor in their acceptance and effectiveness. However, trust is dynamic and can erode when mistakes are made. Despite emerging research…
This mixed-methods inquiry examined four domains that shape university students' trust in ChatGPT: user attributes, seven delineated trust dimensions, task context, and perceived societal impact. Data were collected through a survey of 115…
Most online information sources are text-based and in Western Languages like English. However, many new and first time users of the Internet are in contexts with low English proficiency and are unable to access vital information online.…
As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…
This article analyzes trust and security in computing and communications systems. While in human-life, trust usually has some kind of commonly understood meaning, in the realm of computing and communications systems, it could be interpreted…
Online social networks facilitate user engagement and information sharing but are also rife with misinformation and deception. Research on trust modeling in online social networks focuses on developing computational models or algorithms to…
Trust is a central component of the interaction between people and AI, in that 'incorrect' levels of trust may cause misuse, abuse or disuse of the technology. But what, precisely, is the nature of trust in AI? What are the prerequisites…
Trust and the perception of trustworthiness play an important role in decision-making and our behaviour towards others, and this is true not only of human-human interactions but also of human-robot interactions. While significant advances…
Handling trust is one of the core requirements for facilitating effective interaction between the human and the AI agent. Thus, any decision-making framework designed to work with humans must possess the ability to estimate and leverage…
This paper systematically derives design dimensions for the structured evaluation of explainable artificial intelligence (XAI) approaches. These dimensions enable a descriptive characterization, facilitating comparisons between different…
Chatbots' growing popularity has brought new challenges to HCI, having changed the patterns of human interactions with computers. The increasing need to approximate conversational interaction styles raises expectations for chatbots to…
Leading agent-based trust models address two important needs. First, they show how an agent may estimate the trustworthiness of another agent based on prior interactions. Second, they show how agents may share their knowledge in order to…
This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…
The Artificial Intelligence (AI) for Human-Robot Interaction (HRI) Symposium has been a successful venue of discussion and collaboration since 2014. In that time, the related topic of trust in robotics has been rapidly growing, with major…
Trust is a multilayered concept with critical relevance when it comes to introducing new technologies. Understanding how humans will interact with complex vehicle systems and preparing for the functional, societal and psychological aspects…
With large language models (LLMs) becoming increasingly prevalent in daily life, so too has the tendency to attribute to them human-like minds and emotions, or anthropomorphize them. Here, we investigate dimensions people use to…
Trust is often cited as an essential criterion for the effective use and real-world deployment of AI. Researchers argue that AI should be more transparent to increase trust, making transparency one of the main goals of XAI. Nevertheless,…
One of the risks involved in multi agent community is in the identification of trustworthy agent partners for transaction. In this paper we aim to describe a trust model for measuring trust in the interacting agents. The trust metric model…
This paper explores the concept of engagement, the process by which individuals in an interaction start, maintain and end their perceived connection to one another. The paper reports on one aspect of engagement among human interactors--the…