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Existing conversational systems tend to generate generic responses. Recently, Background Based Conversations (BBCs) have been introduced to address this issue. Here, the generated responses are grounded in some background information. The…

Computation and Language · Computer Science 2019-11-26 Chuan Meng , Pengjie Ren , Zhumin Chen , Christof Monz , Jun Ma , Maarten de Rijke

Background Based Conversations (BBCs) have been introduced to help conversational systems avoid generating overly generic responses. In a BBC, the conversation is grounded in a knowledge source. A key challenge in BBCs is Knowledge…

Computation and Language · Computer Science 2019-11-22 Pengjie Ren , Zhumin Chen , Christof Monz , Jun Ma , Maarten de Rijke

Existing dialog datasets contain a sequence of utterances and responses without any explicit background knowledge associated with them. This has resulted in the development of models which treat conversation as a sequence-to-sequence…

Computation and Language · Computer Science 2018-09-24 Nikita Moghe , Siddhartha Arora , Suman Banerjee , Mitesh M. Khapra

We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with…

Computation and Language · Computer Science 2020-10-20 Xueliang Zhao , Wei Wu , Can Xu , Chongyang Tao , Dongyan Zhao , Rui Yan

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

Artificial Intelligence · Computer Science 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv

In a multi-turn knowledge-grounded dialog, the difference between the knowledge selected at different turns usually provides potential clues to knowledge selection, which has been largely neglected in previous research. In this paper, we…

Computation and Language · Computer Science 2020-09-22 Chujie Zheng , Yunbo Cao , Daxin Jiang , Minlie Huang

Closed-book question answering (QA) requires a model to directly answer an open-domain question without access to any external knowledge. Prior work on closed-book QA either directly finetunes or prompts a pretrained language model (LM) to…

Computation and Language · Computer Science 2023-04-28 Dan Su , Mostofa Patwary , Shrimai Prabhumoye , Peng Xu , Ryan Prenger , Mohammad Shoeybi , Pascale Fung , Anima Anandkumar , Bryan Catanzaro

Incorporating conversational context and knowledge into dialogue generation models has been essential for improving the quality of the generated responses. The context, comprising utterances from previous dialogue exchanges, is used as a…

Computation and Language · Computer Science 2023-05-30 Wen Zheng , Natasa Milic-Frayling , Ke Zhou

Accurate knowledge selection is critical in knowledge-grounded dialogue systems. Towards a closer look at it, we offer a novel perspective to organize existing literature, i.e., knowledge selection coupled with, after, and before…

Computation and Language · Computer Science 2023-10-23 Lang Qin , Yao Zhang , Hongru Liang , Jun Wang , Zhenglu Yang

We present a novel natural language generation system for spoken dialogue systems capable of entraining (adapting) to users' way of speaking, providing contextually appropriate responses. The generator is based on recurrent neural networks…

Computation and Language · Computer Science 2017-09-18 Ondřej Dušek , Filip Jurčíček

The conversational search paradigm introduces a step change over the traditional search paradigm by allowing users to interact with search agents in a multi-turn and natural fashion. The conversation flows naturally and is usually centered…

Computation and Language · Computer Science 2021-04-15 Mariana Leite , Rafael Ferreira , David Semedo , João Magalhães

Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…

Computation and Language · Computer Science 2022-09-26 Lingzhi Wang , Shafiq Joty , Wei Gao , Xingshan Zeng , Kam-Fai Wong

Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where…

Computation and Language · Computer Science 2025-09-30 Kai Hua , Zhiyuan Feng , Chongyang Tao , Rui Yan , Lu Zhang

Providing conversation models with background knowledge has been shown to make open-domain dialogues more informative and engaging. Existing models treat knowledge selection as a sentence ranking or classification problem where each…

Computation and Language · Computer Science 2022-07-04 Sha Li , Mahdi Namazifar , Di Jin , Mohit Bansal , Heng Ji , Yang Liu , Dilek Hakkani-Tur

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Implicit knowledge, such as common sense, is key to fluid human conversations. Current neural response generation (RG) models are trained to generate responses directly, omitting unstated implicit knowledge. In this paper, we present…

Computation and Language · Computer Science 2023-09-13 Pei Zhou , Karthik Gopalakrishnan , Behnam Hedayatnia , Seokhwan Kim , Jay Pujara , Xiang Ren , Yang Liu , Dilek Hakkani-Tur

Neural conversation models are known to generate appropriate but non-informative responses in general. A scenario where informativeness can be significantly enhanced is Conversing by Reading (CbR), where conversations take place with…

Computation and Language · Computer Science 2020-05-14 Zhiliang Tian , Wei Bi , Dongkyu Lee , Lanqing Xue , Yiping Song , Xiaojiang Liu , Nevin L. Zhang

This work proposes a novel approach based on sequence-to-sequence (seq2seq) models for context-aware conversational systems. Exist- ing seq2seq models have been shown to be good for generating natural responses in a data-driven…

Computation and Language · Computer Science 2018-05-23 Silje Christensen , Simen Johnsrud , Massimiliano Ruocco , Heri Ramampiaro

While large neural-based conversational models have become increasingly proficient dialogue agents, recent work has highlighted safety issues with these systems. For example, these systems can be goaded into generating toxic content, which…

Computation and Language · Computer Science 2023-10-24 Nicholas Meade , Spandana Gella , Devamanyu Hazarika , Prakhar Gupta , Di Jin , Siva Reddy , Yang Liu , Dilek Hakkani-Tür

Several recent efforts have been devoted to enhancing pre-trained language models (PLMs) by utilizing extra heterogeneous knowledge in knowledge graphs (KGs) and achieved consistent improvements on various knowledge-driven NLP tasks.…

Computation and Language · Computer Science 2023-04-06 Yusheng Su , Xu Han , Zhengyan Zhang , Peng Li , Zhiyuan Liu , Yankai Lin , Jie Zhou , Maosong Sun
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