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The chit-chat-based conversational recommendation systems (CRS) provide item recommendations to users through natural language interactions. To better understand user's intentions, external knowledge graphs (KG) have been introduced into…
Current context augmentation methods, such as retrieval-augmented generation, are essential for solving knowledge-intensive reasoning tasks. However, they typically adhere to a rigid, brute-force strategy that executes retrieval at every…
Large language models (LLMs) tend to inadequately integrate input context during text generation, relying excessively on encoded prior knowledge in model parameters, potentially resulting in generated text with factual inconsistencies or…
Conversational question answering (ConvQA) over law knowledge bases (KBs) involves answering multi-turn natural language questions about law and hope to find answers in the law knowledge base. Despite many methods have been proposed.…
Neural conversation models have shown great potentials towards generating fluent and informative responses by introducing external background knowledge. Nevertheless, it is laborious to construct such knowledge-grounded dialogues, and…
Automatic question generation can benefit many applications ranging from dialogue systems to reading comprehension. While questions are often asked with respect to long documents, there are many challenges with modeling such long documents.…
Self-supervised pre-training, such as BERT, MASS and BART, has emerged as a powerful technique for natural language understanding and generation. Existing pre-training techniques employ autoencoding and/or autoregressive objectives to train…
Semantic caching significantly reduces computational costs and improves efficiency by storing and reusing large language model (LLM) responses. However, existing systems rely primarily on matching individual queries, lacking awareness of…
In Conversational Recommendation System (CRS), an agent is asked to recommend a set of items to users within natural language conversations. To address the need for both conversational capability and personalized recommendations, prior…
With the rapid development of artificial intelligence technology, especially the increasingly widespread application of question-and-answer systems, high-quality question generation has become a key component in supporting the development…
Language Generation Models produce words based on the previous context. Although existing methods offer input attributions as explanations for a model's prediction, it is still unclear how prior words affect the model's decision throughout…
Video-grounded dialogue systems aim to integrate video understanding and dialogue understanding to generate responses that are relevant to both the dialogue and video context. Most existing approaches employ deep learning models and have…
Despite the success of integrating large language models into the development of conversational systems, many studies have shown the effectiveness of retrieving and augmenting external knowledge for informative responses. Hence, many…
Response ranking in dialogues plays a crucial role in retrieval-based conversational systems. In a multi-turn dialogue, to capture the gist of a conversation, contextual information serves as essential knowledge to achieve this goal. In…
Existing metrics for assessing question generation not only require costly human reference but also fail to take into account the input context of generation, rendering the lack of deep understanding of the relevance between the generated…
Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which,…
Task-oriented dialogue systems have become overwhelmingly popular in recent researches. Dialogue understanding is widely used to comprehend users' intent, emotion and dialogue state in task-oriented dialogue systems. Most previous works on…
In this work, we introduce the notion of Context-Based Prediction Models. A Context-Based Prediction Model determines the probability of a user's action (such as a click or a conversion) solely by relying on user and contextual features,…
Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we…
Context, the embedding of previous collected trajectories, is a powerful construct for Meta-Reinforcement Learning (Meta-RL) algorithms. By conditioning on an effective context, Meta-RL policies can easily generalize to new tasks within a…