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The growing demand for AI training data has transformed data annotation into a global industry, but traditional approaches relying on human annotators are often time-consuming, labor-intensive, and prone to inconsistent quality. We propose…

Human-Computer Interaction · Computer Science 2024-09-25 Yifan Wang , David Stevens , Pranay Shah , Wenwen Jiang , Miao Liu , Xu Chen , Robert Kuo , Na Li , Boying Gong , Daniel Lee , Jiabo Hu , Ning Zhang , Bob Kamma

Pervasive sensors have become essential in research for gathering real-world data. However, current studies often focus solely on objective data, neglecting subjective human contributions. We introduce an approach and system for collecting…

Human-Computer Interaction · Computer Science 2024-07-02 Ivan Kayongo , Haonan Zhao , Leonardo Malcotti , Fausto Giunchiglia

We deal with the problem of localized in-video taxonomic human annotation in the video content moderation domain, where the goal is to identify video segments that violate granular policies, e.g., community guidelines on an online video…

Machine Learning · Computer Science 2022-10-19 Meghana Deodhar , Xiao Ma , Yixin Cai , Alex Koes , Alex Beutel , Jilin Chen

Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…

Human-Computer Interaction · Computer Science 2025-04-22 Janet Rafner , Ryan Q. Guloy , Eden W. Wen , Catherine M. Chiodo , Jacob Sherson

In human-in-the-loop machine learning, the user provides information beyond that in the training data. Many algorithms and user interfaces have been designed to optimize and facilitate this human--machine interaction; however, fewer studies…

Human-Computer Interaction · Computer Science 2018-03-12 Pedram Daee , Tomi Peltola , Aki Vehtari , Samuel Kaski

Humans work together to solve common problems by having discussions, explaining, and agreeing or disagreeing with each other. Similarly, if a system can have discussions with humans when solving tasks, it can improve the system's…

Computation and Language · Computer Science 2024-01-31 Masahiro Kaneko , Graham Neubig , Naoaki Okazaki

This paper is intended to provide an overview of how the evaluation of standards could be applied to entity resolution, or record linkage. Data quality is of critical importance for many AI applications, and the quality of data,…

Computers and Society · Computer Science 2025-08-19 Julia Lane

Increasing a ML model accuracy is not enough, we must also increase its trustworthiness. This is an important step for building resilient AI systems for safety-critical applications such as automotive, finance, and healthcare. For that…

Artificial Intelligence · Computer Science 2022-05-03 Gusseppe Bravo-Rocca , Peini Liu , Jordi Guitart , Ajay Dholakia , David Ellison , Miroslav Hodak

AI is now embedded in healthcare, finance, policy, and many other domains, yet genuine human-AI synergy - combined performance that exceeds what either party achieves alone - is uncommon. Meta-analyses show that AI assistance tends to…

Human-Computer Interaction · Computer Science 2026-05-22 Tommaso Turchi , Ben Wilson , Matt Roach , Alan Dix , Alessio Malizia

Recruitment interviews are cognitively demanding interactions in which interviewers must simultaneously listen, evaluate candidates, take notes, and formulate follow-up questions. To better understand these challenges, we conducted a…

Human-Computer Interaction · Computer Science 2026-02-25 Zhengtao Xu , Zimo Xia , Zicheng Zhu , Nattapat Boonprakong , Yu-An Chen , Rabih Zbib , Casimiro Pio Carrino , Yi-Chieh Lee

Client-designer alignment is crucial to the success of design projects, yet little research has explored how digital technologies might influence this alignment. To address this gap, this paper presents a three-phase study investigating how…

Human-Computer Interaction · Computer Science 2025-06-16 Daniel Hove Paludan , Julie Fredsgård , Kasper Patrick Bährentz , Ilhan Aslan

Humans follow criteria when they execute tasks, and these criteria are directly used to assess the quality of task completion. Therefore, having models learn to use criteria to provide feedback can help humans or models to perform tasks…

Computation and Language · Computer Science 2024-06-05 Weizhe Yuan , Pengfei Liu , Matthias Gallé

Conversational question answering aims to provide natural-language answers to users in information-seeking conversations. Existing conversational QA benchmarks compare models with pre-collected human-human conversations, using ground-truth…

Computation and Language · Computer Science 2022-03-23 Huihan Li , Tianyu Gao , Manan Goenka , Danqi Chen

Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better…

Information Retrieval · Computer Science 2025-08-08 Jiakai Tang , Jingsen Zhang , Zihang Tian , Xueyang Feng , Lei Wang , Xu Chen

We introduce BRIDGET, a novel human-in-the-loop system for hybrid decision-making, aiding the user to label records from an un-labeled dataset, attempting to ``bridge the gap'' between the two most popular Hybrid Decision-Making paradigms:…

Artificial Intelligence · Computer Science 2024-10-01 Federico Mazzoni , Roberto Pellungrini , Riccardo Guidotti

As artificial intelligence (AI) increasingly becomes an integral part of our societal and individual activities, there is a growing imperative to develop responsible AI solutions. Despite a diverse assortment of machine learning fairness…

Machine Learning · Computer Science 2023-12-29 Jessica Liu , Huaming Chen , Jun Shen , Kim-Kwang Raymond Choo

Fairness is a growing concern for high-risk decision-making using Artificial Intelligence (AI) but ensuring it through purely technical means is challenging: there is no universally accepted fairness measure, fairness is context-dependent,…

Artificial Intelligence · Computer Science 2024-10-07 Evdoxia Taka , Yuri Nakao , Ryosuke Sonoda , Takuya Yokota , Lin Luo , Simone Stumpf

In an age defined by rapid data expansion, the connection between individuals and their digital footprints has become more intricate. The Human-Data Interaction (HDI) framework has become an essential approach to tackling the challenges and…

Computers and Society · Computer Science 2024-07-31 Ivan Durango , Jose A. Gallud , Victor M. R. Penichet

Human-annotated labels and explanations are critical for training explainable NLP models. However, unlike human-annotated labels whose quality is easier to calibrate (e.g., with a majority vote), human-crafted free-form explanations can be…

Computation and Language · Computer Science 2023-05-23 Bingsheng Yao , Prithviraj Sen , Lucian Popa , James Hendler , Dakuo Wang

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of…

Computation and Language · Computer Science 2020-05-18 Ryuichi Takanobu , Qi Zhu , Jinchao Li , Baolin Peng , Jianfeng Gao , Minlie Huang