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As voice assistants (VAs) become increasingly integrated into daily life, the need for emotion-aware systems that can recognize and respond appropriately to user emotions has grown. While significant progress has been made in speech emotion…

Human-Computer Interaction · Computer Science 2025-02-24 Yong Ma , Yuchong Zhang , Di Fu , Stephanie Zubicueta Portales , Danica Kragic , Morten Fjeld

Voice assistants (VAs) are typically evaluated through task performance metrics and self-report questionnaires, but people's voices themselves carry rich paralinguistic cues that reveal affect, effort, and interaction breakdowns. We present…

Human-Computer Interaction · Computer Science 2026-03-23 Yong Ma , Xuesong Zhang , Xuedong Zhang , Natalia Bartłomiejczyk , Seungwoo Je , Adrian Holzer , Morten Fjeld , Andreas Butz

Despite significant improvements in automatic speech recognition and spoken language understanding - human interaction with Virtual Personal Assistants (VPAs) through speech remains irregular and sporadic. According to recent studies,…

Human-Computer Interaction · Computer Science 2018-07-13 Mateusz Dubiel , Martin Halvey , Leif Azzopardi

Data scientists are constantly creating methods to efficiently and accurately populate big data sets for use in large-scale applications. Many recent efforts utilize crowd-sourcing and textual interfaces. In this paper, we propose a new…

Databases · Computer Science 2019-07-02 Elena Montes , Monique Shotande , Daniel Helm , Christan Grant

Conversational agents are exploding in popularity. However, much work remains in the area of social conversation as well as free-form conversation over a broad range of domains and topics. To advance the state of the art in conversational…

Recent progress in large language model (LLM) technology has significantly enhanced the interaction experience between humans and voice assistants (VAs). This project aims to explore a user's continuous interaction with LLM-based VA…

Human-Computer Interaction · Computer Science 2024-09-04 Szeyi Chan , Shihan Fu , Jiachen Li , Bingsheng Yao , Smit Desai , Mirjana Prpa , Dakuo Wang

Conversational agents have been gaining increasing popularity in recent years. Influenced by the widespread adoption of task-oriented agents such as Apple Siri and Amazon Alexa, these agents are being deployed into various applications to…

Human-Computer Interaction · Computer Science 2024-01-17 Christopher Clarke , Karthik Krishnamurthy , Walter Talamonti , Yiping Kang , Lingjia Tang , Jason Mars

With the recent advancements in intelligent personal assistants (IPAs), their popularity is rapidly increasing when it comes to utilizing Automatic Speech Recognition within households. In this study, we used a Wizard-of-Oz methodology to…

Human-Computer Interaction · Computer Science 2024-05-16 Nina Tran , Paige DeVries , Matthew Seita , Raja Kushalnagar , Abraham Glasser , Christian Vogler

Voice user interfaces (VUIs) are rapidly transitioning from accessibility features to mainstream interaction modalities. Yet most operating systems' built-in voice commands remain underutilized despite possessing robust technical…

Human-Computer Interaction · Computer Science 2026-02-27 Md Ehtesham-Ul-Haque , Syed Masum Billah

Users often interpret and select agent skills through their SKILL markdown specifications. To protect users, existing audits mainly focus on malicious or unsafe skills. We study the complementary question of whether specifications help…

Human-Computer Interaction · Computer Science 2026-05-21 Zikai Alex Wen

Virtual assistants (VAs) have seen increased use in recent years due to their ease of use for daily tasks. Despite their growing prevalence, their security and privacy implications are still not well understood. To address this gap, we…

Cryptography and Security · Computer Science 2023-12-25 Borna Kalhor , Sanchari Das

Since its inception in 2016, the Alexa Prize program has enabled hundreds of university students to explore and compete to develop conversational agents through the SocialBot Grand Challenge. The goal of the challenge is to build agents…

While the English virtual assistants have achieved exciting performance with an enormous amount of training resources, the needs of non-English-speakers have not been satisfied well. Up to Dec 2021, Alexa, one of the most popular smart…

Computation and Language · Computer Science 2021-12-24 Michael Sun , Kaili Huang , Mehrad Moradshahi

Despite huge gains in performance in natural language understanding via large language models in recent years, voice assistants still often fail to meet user expectations. In this study, we conducted a mixed-methods analysis of how voice…

Human-Computer Interaction · Computer Science 2023-03-06 Amanda Baughan , Allison Mercurio , Ariel Liu , Xuezhi Wang , Jilin Chen , Xiao Ma

We report on an investigation into how different types of failures in a voice user interface (VUI) affects user frustration. To this end, we conducted a pilot user study ($n=10$) and a main user study ($n=30$), both with a simple…

Human-Computer Interaction · Computer Science 2020-02-11 Shiyoh Goetsu , Tetsuya Sakai

Voice assistant applications have become omniscient nowadays. Two models that provide the two most important functions for real-life applications (i.e., Google Home, Amazon Alexa, Siri, etc.) are Automatic Speech Recognition (ASR) models…

Cryptography and Security · Computer Science 2023-04-20 Jingjin Li , Chao chen , Lei Pan , Mostafa Rahimi Azghadi , Hossein Ghodosi , Jun Zhang

Artificial intelligence is increasingly being integrated into professional audio production workflows, yet a gap persists between the tools developers produce and the requirements of practising sound designers. This paper investigates this…

Sound · Computer Science 2026-05-27 Nelly Garcia , Joshua Reiss

Growing up in an artificial intelligence-filled world, with Siri and Amazon Alexa often within arm's - or speech's - reach, could have significant impact on children. Conversational agents could influence how students anthropomorphize…

Human-Computer Interaction · Computer Science 2021-02-03 Jessica Van Brummelen , Viktoriya Tabunshchyk , Tommy Heng

Voice-controlled smart speaker devices have gained a foothold in many modern households. Their prevalence combined with their intrusion into core private spheres of life has motivated research on security and privacy intrusions, especially…

Cryptography and Security · Computer Science 2022-12-06 Maliheh Shirvanian , Sebastian Meiser

We address speaker comparison by listening in a game-like environment, hypothesized to make the task more motivating for naive listeners. We present the same 30 trials selected with the help of an x-vector speaker recognition system from…

Sound · Computer Science 2022-05-11 Sandip Ghimire , Tomi Kinnunen , Rosa Gonzalez Hautamäki