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Related papers: Personalizing Dialogue Agents via Meta-Learning

200 papers

Building an open-domain conversational agent is a challenging problem. Current evaluation methods, mostly post-hoc judgments of static conversation, do not capture conversation quality in a realistic interactive context. In this paper, we…

Computation and Language · Computer Science 2019-11-05 Asma Ghandeharioun , Judy Hanwen Shen , Natasha Jaques , Craig Ferguson , Noah Jones , Agata Lapedriza , Rosalind Picard

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

This study analyzes changes in the attention mechanisms of large language models (LLMs) when used to understand natural conversations between humans (human-human). We analyze three use cases of LLMs: interactions over web content, code, and…

Computation and Language · Computer Science 2024-03-11 Toshish Jawale , Chaitanya Animesh , Sekhar Vallath , Kartik Talamadupula , Larry Heck

Large Language Models (LLMs) have demonstrated remarkable success in conversational systems by generating human-like responses. However, they can fall short, especially when required to account for personalization or specific knowledge. In…

Computation and Language · Computer Science 2025-11-12 Soyeong Jeong , Aparna Elangovan , Emine Yilmaz , Oleg Rokhlenko

Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…

Computation and Language · Computer Science 2022-03-29 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Large Audio-Language Models (LALMs) have demonstrated strong performance in audio understanding and generation. Yet, our extensive benchmarking reveals that their behavior is largely generic (e.g., summarizing spoken content) and fails to…

Computation and Language · Computer Science 2026-01-08 Yuwen Wang , Xinyuan Qian , Tian-Hao Zhang , Jiaran Gao , Yuchen Pan , Xin Wang , Zhou Pan , Chen Wei , Yiming Wang

Building a persona-based conversation agent is challenging owing to the lack of large amounts of speaker-specific conversation data for model training. This paper addresses the problem by proposing a multi-task learning approach to training…

Computation and Language · Computer Science 2017-10-23 Yi Luan , Chris Brockett , Bill Dolan , Jianfeng Gao , Michel Galley

The main goal of modeling human conversation is to create agents which can interact with people in both open-ended and goal-oriented scenarios. End-to-end trained neural dialog systems are an important line of research for such generalized…

Computation and Language · Computer Science 2019-04-30 Chaitanya K. Joshi , Fei Mi , Boi Faltings

Automatic dialogue response evaluator has been proposed as an alternative to automated metrics and human evaluation. However, existing automatic evaluators achieve only moderate correlation with human judgement and they are not robust. In…

Computation and Language · Computer Science 2020-04-27 Tianyu Zhao , Divesh Lala , Tatsuya Kawahara

Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support.…

Computation and Language · Computer Science 2023-05-30 Jiale Cheng , Sahand Sabour , Hao Sun , Zhuang Chen , Minlie Huang

Large Language Models (LLMs) are increasingly used to simulate human users in interactive settings such as therapy, education, and social role-play. While these simulations enable scalable training and evaluation of AI agents, off-the-shelf…

Computation and Language · Computer Science 2025-11-04 Marwa Abdulhai , Ryan Cheng , Donovan Clay , Tim Althoff , Sergey Levine , Natasha Jaques

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

Accurately simulating the decisions of a specific individual remains challenging for large language models (LLMs), partly because persona information is often provided as static descriptions that miss the values, experiences, and contextual…

Computation and Language · Computer Science 2026-05-29 Ruoxi Su , Yuhan Liu , Jingyu Hu

Providing dialogue agents with a profile representation can improve their consistency and coherence, leading to better conversations. However, current profile-based dialogue datasets for training such agents contain either explicit profile…

Computation and Language · Computer Science 2024-08-28 Daniela Occhipinti , Serra Sinem Tekiroglu , Marco Guerini

Most existing works on dialog systems only consider conversation content while neglecting the personality of the user the bot is interacting with, which begets several unsolved issues. In this paper, we present a personalized end-to-end…

Computation and Language · Computer Science 2018-11-13 Liangchen Luo , Wenhao Huang , Qi Zeng , Zaiqing Nie , Xu Sun

Personality recognition is useful for enhancing robots' ability to tailor user-adaptive responses, thus fostering rich human-robot interactions. One of the challenges in this task is a limited number of speakers in existing dialogue…

Computation and Language · Computer Science 2024-03-11 Yahui Fu , Haiyue Song , Tianyu Zhao , Tatsuya Kawahara

Meta learning with auxiliary languages has demonstrated promising improvements for cross-lingual natural language processing. However, previous studies sample the meta-training and meta-testing data from the same language, which limits the…

Computation and Language · Computer Science 2021-11-11 Qianying Liu , Fei Cheng , Sadao Kurohashi

In today's digital society, personalization has become a crucial aspect of software applications, significantly impacting user experience and engagement. A new wave of intelligent user interfaces, such as AI-based conversational agents, has…

Software Engineering · Computer Science 2025-06-02 Aaron Conrardy , Alfredo Capozucca , Jordi Cabot

Automatically evaluating text-based, non-task-oriented dialogue systems (i.e., `chatbots') remains an open problem. Previous approaches have suffered challenges ranging from poor correlation with human judgment to poor generalization and…

Computation and Language · Computer Science 2021-04-14 Ian Berlot-Attwell , Frank Rudzicz

In this paper, we extended the method proposed in [21] to enable humans to interact naturally with autonomous agents through vocal and textual conversations. Our extended method exploits the inherent capabilities of pre-trained large…

Robotics · Computer Science 2024-12-31 Linus Nwankwo , Elmar Rueckert