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Goal oriented dialogue systems were originally designed as a natural language interface to a fixed data-set of entities that users might inquire about, further described by domain, slots, and values. As we move towards adaptable dialogue…

Computation and Language · Computer Science 2022-08-23 Renato Vukovic , Michael Heck , Benjamin Matthias Ruppik , Carel van Niekerk , Marcus Zibrowius , Milica Gašić

Goal-oriented dialogue systems are now being widely adopted in industry where it is of key importance to maintain a rapid prototyping cycle for new products and domains. Data-driven dialogue system development has to be adapted to meet this…

Computation and Language · Computer Science 2019-10-04 Igor Shalyminov , Sungjin Lee , Arash Eshghi , Oliver Lemon

Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…

Computation and Language · Computer Science 2018-06-05 Vladimir Ilievski

Dialogue policy transfer enables us to build dialogue policies in a target domain with little data by leveraging knowledge from a source domain with plenty of data. Dialogue sentences are usually represented by speech-acts and domain slots,…

Computation and Language · Computer Science 2018-04-23 Kaixiang Mo , Yu Zhang , Qiang Yang , Pascale Fung

Dialogue State Tracking (DST) is crucial for understanding user needs and executing appropriate system actions in task-oriented dialogues. Majority of existing DST methods are designed to work within predefined ontologies and assume the…

Computation and Language · Computer Science 2025-03-11 Abdulfattah Safa , Gözde Gül Şahin

In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's needs is key to a smooth interaction. Traditionally TOD systems are composed of several modules that interact with one another. While each…

Computation and Language · Computer Science 2023-11-21 Lucas Druart , Léo Jacqmin , Benoît Favre , Lina Maria Rojas-Barahona , Valentin Vielzeuf

Dialogue State Tracking (DST), which is the process of inferring user goals by estimating belief states given the dialogue history, plays a critical role in task-oriented dialogue systems. A coreference phenomenon observed in multi-turn…

Computation and Language · Computer Science 2021-06-17 Ting Han , Chongxuan Huang , Wei Peng

Existing approaches to dialogue state tracking rely on pre-defined ontologies consisting of a set of all possible slot types and values. Though such approaches exhibit promising performance on single-domain benchmarks, they suffer from…

Artificial Intelligence · Computer Science 2019-10-21 Liliang Ren , Jianmo Ni , Julian McAuley

Current generative-based dialogue systems are data-hungry and fail to adapt to new unseen domains when only a small amount of target data is available. Additionally, in real-world applications, most domains are underrepresented, so there is…

Computation and Language · Computer Science 2021-02-23 Rui Ribeiro , Alberto Abad , José Lopes

A Dialogue State Tracker is a key component in dialogue systems which estimates the beliefs of possible user goals at each dialogue turn. Deep learning approaches using recurrent neural networks have shown state-of-the-art performance for…

Computation and Language · Computer Science 2019-11-04 Vevake Balaraman , Bernardo Magnini

Dialog state tracking is a key component of many modern dialog systems, most of which are designed with a single, well-defined domain in mind. This paper shows that dialog data drawn from different dialog domains can be used to train a…

Computation and Language · Computer Science 2015-06-25 Nikola Mrkšić , Diarmuid Ó Séaghdha , Blaise Thomson , Milica Gašić , Pei-Hao Su , David Vandyke , Tsung-Hsien Wen , Steve Young

Recently, low-resource dialogue state tracking (DST) has received increasing attention. First obtaining state values then based on values to generate slot types has made great progress in this task. However, obtaining state values is still…

Computation and Language · Computer Science 2024-01-31 Ming Gu , Yan Yang , Chengcai Chen , Zhou Yu

Few-shot dialogue state tracking (DST) model tracks user requests in dialogue with reliable accuracy even with a small amount of data. In this paper, we introduce an ontology-free few-shot DST with self-feeding belief state input. The…

Computation and Language · Computer Science 2022-09-19 Jihyun Lee , Gary Geunbae Lee

With the demanding need for deploying dialogue systems in new domains with less cost, zero-shot dialogue state tracking (DST), which tracks user's requirements in task-oriented dialogues without training on desired domains, draws attention…

Computation and Language · Computer Science 2023-02-28 Ruolin Su , Jingfeng Yang , Ting-Wei Wu , Biing-Hwang Juang

There has been a rapid development in data-driven task-oriented dialogue systems with the benefit of large-scale datasets. However, the progress of dialogue systems in low-resource languages lags far behind due to the lack of high-quality…

Computation and Language · Computer Science 2021-01-28 Yen-Ting Lin , Yun-Nung Chen

Dialogue State Tracking (DST) forms a core component of automated chatbot based systems designed for specific goals like hotel, taxi reservation, tourist information, etc. With the increasing need to deploy such systems in new domains,…

Computation and Language · Computer Science 2021-04-06 Saket Dingliwal , Bill Gao , Sanchit Agarwal , Chien-Wei Lin , Tagyoung Chung , Dilek Hakkani-Tur

This work investigates the task-oriented dialogue problem in mixed-domain settings. We study the effect of alternating between different domains in sequences of dialogue turns using two related state-of-the-art dialogue systems. We first…

Computation and Language · Computer Science 2019-09-06 Tho Luong Chi , Phuong Le-Hong

An indispensable component in task-oriented dialogue systems is the dialogue state tracker, which keeps track of users' intentions in the course of conversation. The typical approach towards this goal is to fill in multiple pre-defined…

Computation and Language · Computer Science 2021-01-26 Fanghua Ye , Jarana Manotumruksa , Qiang Zhang , Shenghui Li , Emine Yilmaz

Dialogue systems benefit greatly from optimizing on detailed annotations, such as transcribed utterances, internal dialogue state representations and dialogue act labels. However, collecting these annotations is expensive and…

Computation and Language · Computer Science 2019-11-27 Bo-Hsiang Tseng , Marek Rei , Paweł Budzianowski , Richard E. Turner , Bill Byrne , Anna Korhonen

Dialogue state tracking models play an important role in a task-oriented dialogue system. However, most of them model the slot types conditionally independently given the input. We discover that it may cause the model to be confused by slot…

Computation and Language · Computer Science 2021-11-16 Ting-Rui Chiang , Yi-Ting Yeh