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While most task-oriented dialogues assume conversations between the agent and one user at a time, dialogue systems are increasingly expected to communicate with multiple users simultaneously who make decisions collaboratively. To facilitate…

In Task Oriented Dialogue (TOD) system, detecting and inducing new intents are two main challenges to apply the system in the real world. In this paper, we suggest the semantic multi-view model to resolve these two challenges: (1) SBERT for…

Computation and Language · Computer Science 2023-08-15 Hyukhun Koh , Haesung Pyun , Nakyeong Yang , Kyomin Jung

In schema-guided dialogue state tracking models estimate the current state of a conversation using natural language descriptions of the service schema for generalization to unseen services. Prior generative approaches which decode slot…

Computation and Language · Computer Science 2023-06-16 Björn Bebensee , Haejun Lee

MultiWOZ 2.0 (Budzianowski et al., 2018) is a recently released multi-domain dialogue dataset spanning 7 distinct domains and containing over 10,000 dialogues. Though immensely useful and one of the largest resources of its kind to-date,…

Computation and Language · Computer Science 2019-12-05 Mihail Eric , Rahul Goel , Shachi Paul , Adarsh Kumar , Abhishek Sethi , Peter Ku , Anuj Kumar Goyal , Sanchit Agarwal , Shuyang Gao , Dilek Hakkani-Tur

Zero-shot Dialogue State Tracking (DST) addresses the challenge of acquiring and annotating task-oriented dialogues, which can be time-consuming and costly. However, DST extends beyond simple slot-filling and requires effective updating…

Computation and Language · Computer Science 2023-11-28 Yuxiang Wu , Guanting Dong , Weiran Xu

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

Dialogue state tracking (DST) aims to predict the current dialogue state given the dialogue history. Existing methods generally exploit the utterances of all dialogue turns to assign value for each slot. This could lead to suboptimal…

Computation and Language · Computer Science 2022-05-06 Yifan Wang , Jing Zhao , Junwei Bao , Chaoqun Duan , Youzheng Wu , Xiaodong He

Slot filling is a fundamental task in dialog state tracking in task-oriented dialog systems. In multi-domain task-oriented dialog system, user utterances and system responses may mention multiple named entities and attributes values. A…

Computation and Language · Computer Science 2021-08-26 Yuhao Ding , Yik-Cheung Tam

How to build a high-quality multi-domain dialogue system is a challenging work due to its complicated and entangled dialogue state space among each domain, which seriously limits the quality of dialogue policy, and further affects the…

Computation and Language · Computer Science 2020-05-22 Shuke Peng , Feng Ji , Zehao Lin , Shaobo Cui , Haiqing Chen , Yin Zhang

Recently, pre-training methods have shown remarkable success in task-oriented dialog (TOD) systems. However, most existing pre-trained models for TOD focus on either dialog understanding or dialog generation, but not both. In this paper, we…

Computation and Language · Computer Science 2022-09-15 Wanwei He , Yinpei Dai , Min Yang , Jian Sun , Fei Huang , Luo Si , Yongbin Li

To advance multi-domain (cross-domain) dialogue modeling as well as alleviate the shortage of Chinese task-oriented datasets, we propose CrossWOZ, the first large-scale Chinese Cross-Domain Wizard-of-Oz task-oriented dataset. It contains 6K…

Computation and Language · Computer Science 2020-03-02 Qi Zhu , Kaili Huang , Zheng Zhang , Xiaoyan Zhu , Minlie Huang

The task of dialogue generation aims to automatically provide responses given previous utterances. Tracking dialogue states is an important ingredient in dialogue generation for estimating users' intention. However, the \emph{expensive…

Computation and Language · Computer Science 2018-09-03 Xisen Jin , Wenqiang Lei , Zhaochun Ren , Hongshen Chen , Shangsong Liang , Yihong Zhao , Dawei Yin

This paper introduces a novel approach to Dialogue State Tracking (DST) that leverages Large Language Models (LLMs) to generate natural language descriptions of dialogue states, moving beyond traditional slot-value representations.…

Computation and Language · Computer Science 2025-03-13 Rafael Carranza , Mateo Alejandro Rojas

Style transfer for out-of-domain (OOD) speech synthesis aims to generate speech samples with unseen style (e.g., speaker identity, emotion, and prosody) derived from an acoustic reference, while facing the following challenges: 1) The…

Audio and Speech Processing · Electrical Eng. & Systems 2022-10-14 Rongjie Huang , Yi Ren , Jinglin Liu , Chenye Cui , Zhou Zhao

Task-oriented dialogue systems help users accomplish tasks such as booking a movie ticket and ordering food via conversation. Generative models parameterized by a deep neural network are widely used for next turn response generation in such…

Computation and Language · Computer Science 2020-10-13 Prasanna Parthasarathi , Arvind Neelakantan , Sharan Narang

Knowledge (including structured knowledge such as schema and ontology, and unstructured knowledge such as web corpus) is a critical part of dialog understanding, especially for unseen tasks and domains. Traditionally, such domain-specific…

Computation and Language · Computer Science 2022-10-14 Dian Yu , Mingqiu Wang , Yuan Cao , Izhak Shafran , Laurent El Shafey , Hagen Soltau

Although exposure bias has been widely studied in some NLP tasks, it faces its unique challenges in dialogue response generation, the representative one-to-various generation scenario. In real human dialogue, there are many appropriate…

Computation and Language · Computer Science 2021-10-25 Haoran Xu , Hainan Zhang , Yanyan Zou , Hongshen Chen , Zhuoye Ding , Yanyan Lan

Dialogue state tracking is an important component in task-oriented dialogue systems to identify users' goals and requests as a dialogue proceeds. However, as most previous models are dependent on dialogue slots, the model complexity soars…

Computation and Language · Computer Science 2019-09-27 Chenguang Zhu , Michael Zeng , Xuedong Huang

This paper presents an ontology-aware pretrained language model (OPAL) for end-to-end task-oriented dialogue (TOD). Unlike chit-chat dialogue models, task-oriented dialogue models fulfill at least two task-specific modules: dialogue state…

Computation and Language · Computer Science 2022-09-13 Zhi Chen , Yuncong Liu , Lu Chen , Su Zhu , Mengyue Wu , Kai Yu

Dialog state tracking (DST) suffers from severe data sparsity. While many natural language processing (NLP) tasks benefit from transfer learning and multi-task learning, in dialog these methods are limited by the amount of available data…

Computation and Language · Computer Science 2020-11-19 Michael Heck , Carel van Niekerk , Nurul Lubis , Christian Geishauser , Hsien-Chin Lin , Marco Moresi , Milica Gašić
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