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Recently, pre-trained models have been the dominant paradigm in natural language processing. They achieved remarkable state-of-the-art performance across a wide range of related tasks, such as textual entailment, natural language inference,…

Computation and Language · Computer Science 2019-05-21 Dongfang Li , Yifei Yu , Qingcai Chen , Xinyu Li

The latest work on language representations carefully integrates contextualized features into language model training, which enables a series of success especially in various machine reading comprehension and natural language inference…

Computation and Language · Computer Science 2020-02-05 Zhuosheng Zhang , Yuwei Wu , Hai Zhao , Zuchao Li , Shuailiang Zhang , Xi Zhou , Xiang Zhou

NER has been traditionally formulated as a sequence labeling task. However, there has been recent trend in posing NER as a machine reading comprehension task (Wang et al., 2020; Mengge et al., 2020), where entity name (or other information)…

Machine Learning · Computer Science 2022-05-13 Anubhav Shrimal , Avi Jain , Kartik Mehta , Promod Yenigalla

Nowadays on E-commerce platforms, products are presented to the customers with multiple modalities. These multiple modalities are significant for a retrieval system while providing attracted products for customers. Therefore, how to take…

Information Retrieval · Computer Science 2021-12-15 Boxuan Zhang , Chao Wei , Yan Jin , Weiru Zhang

In recent years, many studies extract aspects from user reviews and integrate them with ratings for improving the recommendation performance. The common aspects mentioned in a user's reviews and a product's reviews indicate indirect…

Information Retrieval · Computer Science 2019-04-18 Xinyu Guan , Zhiyong Cheng , Xiangnan He , Yongfeng Zhang , Zhibo Zhu , Qinke Peng , Tat-Seng Chua

Sentiment analysis is an important task in natural language processing. In recent works, pre-trained language models are often used to achieve state-of-the-art results, especially when training data is scarce. It is common to fine-tune on…

Computation and Language · Computer Science 2022-04-13 Ehsan Hosseini-Asl , Wenhao Liu , Caiming Xiong

Reading strategies have been shown to improve comprehension levels, especially for readers lacking adequate prior knowledge. Just as the process of knowledge accumulation is time-consuming for human readers, it is resource-demanding to…

Computation and Language · Computer Science 2019-03-26 Kai Sun , Dian Yu , Dong Yu , Claire Cardie

Emotion recognition and generation have emerged as crucial topics in Artificial Intelligence research, playing a significant role in enhancing human-computer interaction within healthcare, customer service, and other fields. Although…

Machine Learning · Computer Science 2025-02-12 Rebecca Mobbs , Dimitrios Makris , Vasileios Argyriou

In the area of customer support, understanding customers' intents is a crucial step. Machine learning plays a vital role in this type of intent classification. In reality, it is typical to collect confirmation from customer support…

Information Retrieval · Computer Science 2021-07-30 Li Dong , Matthew C. Spencer , Amir Biagi

Product ranking is a crucial component for many e-commerce services. One of the major challenges in product search is the vocabulary mismatch between query and products, which may be a larger vocabulary gap problem compared to other…

Information Retrieval · Computer Science 2022-04-04 Xuyang Wu , Alessandro Magnani , Suthee Chaidaroon , Ajit Puthenputhussery , Ciya Liao , Yi Fang

With the rapid development of big data and computing devices, low-latency automatic trading platforms based on real-time information acquisition have become the main components of the stock trading market, so the topic of quantitative…

Computational Finance · Quantitative Finance 2023-09-22 Jiashu Lou

We present Variational Aspect-based Latent Topic Allocation (VALTA), a family of autoencoding topic models that learn aspect-based representations of reviews. VALTA defines a user-item encoder that maps bag-of-words vectors for combined…

Computation and Language · Computer Science 2019-01-03 Babak Esmaeili , Hongyi Huang , Byron C. Wallace , Jan-Willem van de Meent

With the rapid development of the Internet and social media, multi-modal data (text and image) is increasingly important in sentiment analysis tasks. However, the existing methods are difficult to effectively fuse text and image features,…

Computation and Language · Computer Science 2024-12-06 JiaLe Ren

Online reviews provide rich information about products and service, while it remains inefficient for potential consumers to exploit the reviews for fulfilling their specific information need. We propose to explore question generation as a…

Information Retrieval · Computer Science 2020-05-05 Qian Yu , Lidong Bing , Qiong Zhang , Wai Lam , Luo Si

In this paper, we investigate the modeling power of contextualized embeddings from pre-trained language models, e.g. BERT, on the E2E-ABSA task. Specifically, we build a series of simple yet insightful neural baselines to deal with…

Computation and Language · Computer Science 2019-10-07 Xin Li , Lidong Bing , Wenxuan Zhang , Wai Lam

Identifying feature requests and bug reports in user comments holds great potential for development teams. However, automated mining of RE-related information from social media and app stores is challenging since (1) about 70% of user…

Computation and Language · Computer Science 2021-08-03 Pablo Restrepo Henao , Jannik Fischbach , Dominik Spies , Julian Frattini , Andreas Vogelsang

Text Classification finds interesting applications in the pickup and delivery services industry where customers require one or more items to be picked up from a location and delivered to a certain destination. Classifying these customer…

Information Retrieval · Computer Science 2021-09-21 Sumanth Prabhu , Moosa Mohamed , Hemant Misra

News recommender systems are essential for helping users to efficiently and effectively find out those interesting news from a large amount of news. Most of existing news recommender systems usually learn topic-level representations of…

Information Retrieval · Computer Science 2022-01-31 Rongyao Wang , Wenpeng Lu , Shoujin Wang , Xueping Peng , Hao Wu , Qian Zhang

Contrastive learning has been used to learn a high-quality representation of the image in computer vision. However, contrastive learning is not widely utilized in natural language processing due to the lack of a general method of data…

Computation and Language · Computer Science 2021-04-29 Peng Su , Yifan Peng , K. Vijay-Shanker

With the evolution of the cloud and customer centric culture, we inherently accumulate huge repositories of textual reviews, feedback, and support data.This has driven enterprises to seek and research engagement patterns, user network…

Machine Learning · Computer Science 2020-07-23 Xin Deng , Ross Smith , Genevieve Quintin