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Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…

Computation and Language · Computer Science 2022-12-08 Sahar Moradizeyveh

Deep learning techniques have achieved success in aspect-based sentiment analysis in recent years. However, there are two important issues that still remain to be further studied, i.e., 1) how to efficiently represent the target especially…

Computation and Language · Computer Science 2018-02-06 Shiliang Zheng , Rui Xia

Recently, neural networks have shown promising results on Document-level Aspect Sentiment Classification (DASC). However, these approaches often offer little transparency w.r.t. their inner working mechanisms and lack interpretability. In…

Computation and Language · Computer Science 2019-10-22 Jingjing Wang , Changlong Sun , Shoushan Li , Jiancheng Wang , Luo Si , Min Zhang , Xiaozhong Liu , Guodong Zhou

Conversational Machine Comprehension (CMC), a research track in conversational AI, expects the machine to understand an open-domain natural language text and thereafter engage in a multi-turn conversation to answer questions related to the…

Computation and Language · Computer Science 2021-02-09 Somil Gupta , Bhanu Pratap Singh Rawat , Hong Yu

Multilingual Machine Comprehension (MMC) is a Question-Answering (QA) sub-task that involves quoting the answer for a question from a given snippet, where the question and the snippet can be in different languages. Recently released…

Computation and Language · Computer Science 2020-06-03 Somil Gupta , Nilesh Khade

A large number of reading comprehension (RC) datasets has been created recently, but little analysis has been done on whether they generalize to one another, and the extent to which existing datasets can be leveraged for improving…

Computation and Language · Computer Science 2019-06-03 Alon Talmor , Jonathan Berant

Peer review is the quality assessment of a manuscript by one or more peer experts. Papers are submitted by the authors to scientific venues, and these papers must be reviewed by peers or other authors. The meta-reviewers then gather the…

There has been considerable progress on academic benchmarks for the Reading Comprehension (RC) task with State-of-the-Art models closing the gap with human performance on extractive question answering. Datasets such as SQuAD 2.0 & NQ have…

Computation and Language · Computer Science 2021-02-25 Rishav Chakravarti , Avirup Sil

We focus on multi-turn response selection in a retrieval-based dialog system. In this paper, we utilize the powerful pre-trained language model Bi-directional Encoder Representations from Transformer (BERT) for a multi-turn dialog system…

Computation and Language · Computer Science 2020-07-28 Taesun Whang , Dongyub Lee , Chanhee Lee , Kisu Yang , Dongsuk Oh , HeuiSeok Lim

In the era of pervasive internet use and the dominance of social networks, researchers face significant challenges in Persian text mining including the scarcity of adequate datasets in Persian and the inefficiency of existing language…

Computation and Language · Computer Science 2025-02-04 Farid Ariai , Maryam Tayefeh Mahmoudi , Ali Moeini

Online shopping stores have grown steadily over the past few years. Due to the massive growth of these businesses, the detection of fake reviews has attracted attention. Fake reviews are seriously trying to mislead customers and thereby…

Computation and Language · Computer Science 2023-01-10 Abrar Qadir Mir , Furqan Yaqub Khan , Mohammad Ahsan Chishti

Aspect based sentiment analysis, predicting sentiment polarity of given aspects, has drawn extensive attention. Previous attention-based models emphasize using aspect semantics to help extract opinion features for classification. However,…

Computation and Language · Computer Science 2021-04-13 Lu Xu , Lidong Bing , Wei Lu , Fei Huang

In the era of rapid technological advancement, social media platforms such as Twitter (X) have emerged as indispensable tools for gathering consumer insights, capturing diverse opinions, and understanding public attitudes. This research…

Human-Computer Interaction · Computer Science 2025-10-23 S M Rakib Ul Karim , Rownak Ara Rasul , Tunazzina Sultana

Peer assessment has been widely applied across diverse academic fields over the last few decades and has demonstrated its effectiveness. However, the advantages of peer assessment can only be achieved with high-quality peer reviews.…

Computation and Language · Computer Science 2021-10-11 Qinjin Jia , Jialin Cui , Yunkai Xiao , Chengyuan Liu , Parvez Rashid , Edward F. Gehringer

Aspect Sentiment Triplet Extraction (ASTE) is the task of extracting triplets of aspect terms, their associated sentiments, and the opinion terms that provide evidence for the expressed sentiments. Previous approaches to ASTE usually…

Computation and Language · Computer Science 2021-08-16 Samson Yu Bai Jian , Tapas Nayak , Navonil Majumder , Soujanya Poria

Reviews of products or services on Internet marketplace websites contain a rich amount of information. Users often wish to survey reviews or review snippets from the perspective of a certain aspect, which has resulted in a large body of…

Computation and Language · Computer Science 2020-06-05 Christopher Mitcheltree , Skyler Wharton , Avneesh Saluja

Social media platforms like Twitter have increasingly relied on Natural Language Processing NLP techniques to analyze and understand the sentiments expressed in the user generated content. One such state of the art NLP model is…

Computation and Language · Computer Science 2025-04-03 Akil Raj Subedi , Taniya Shah , Aswani Kumar Cherukuri , Thanos Vasilakos

In recent years, several online platforms have seen a rapid increase in the number of review systems that request users to provide aspect-level feedback. Document-level Multi-aspect Sentiment Classification (DMSC), where the goal is to…

Computation and Language · Computer Science 2021-06-01 Tian Shi , Ping Wang , Chandan K. Reddy

Pre-trained models have brought significant improvements to many NLP tasks and have been extensively analyzed. But little is known about the effect of fine-tuning on specific tasks. Intuitively, people may agree that a pre-trained model…

Computation and Language · Computer Science 2020-06-03 Jie Cai , Zhengzhou Zhu , Ping Nie , Qian Liu

Sentiment analysis is a sub-discipline in the field of natural language processing and computational linguistics and can be used for automated or semi-automated analyses of text documents. One of the aims of these analyses is to recognize…

Computation and Language · Computer Science 2022-06-28 Dennis Klinkhammer