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Assessing processes is one of the best ways for an organization to start a software process improvement program. An alternative for organizations seeking for lighter assessments methods is to perform self-assessments, which can be carried…

Software Engineering · Computer Science 2018-12-24 Thaísa C. Lacerda , Christiane Gresse von Wangenheim , Jean C. R. Hauck

The System Usability Scale (SUS) is a short, survey-based approach used to determine the usability of a system from an end user perspective once a prototype is available for assessment. Individual scores are gathered using a 10-question…

Methodology · Statistics 2021-01-26 Nicholas Clark , Matthew Dabkowski , Patrick Driscoll , Dereck Kennedy , Ian Kloo , Heidy Shi

Smaller software companies, such as start-ups do not often follow an explicit process, but rather develop in a more or less unstructured way. Especially when they grow or customer involvement increases. This development without any…

Software Engineering · Computer Science 2018-09-07 Jakob Diebold , Philipp Diebold , Arthur Vetter

Context/Background: process and practice adoption is a key element in modern software process improvement initiatives, and many of them fail. Goal: this paper presents a preliminary version of a usability model for software development…

Software Engineering · Computer Science 2017-10-31 Diego Fontdevila , Marcela Genero , Alejandro Oliveros

Nowadays whenever a user buys any gadget, apart from the price his focus would also be on how easy is the functionality of the gadget. This means users are more concerned towards the usability of the gadget. Therefore, this study set to…

Human-Computer Interaction · Computer Science 2012-12-05 Mohammadi Akheela Khanum , Munesh Chandra Trivedi

Usability is often defined as the ability of a system to carry out specific tasks by specific users in a specific context. Usability evaluation involves testing the system for its expected usability. Usability testing is performed in…

Human-Computer Interaction · Computer Science 2012-04-11 Munesh Chandra Trivedi , Mohammadi Akheela Khanum

Usability is a key quality attribute of successful software systems. Unfortunately, there is no common understanding of the factors influencing usability and their interrelations. Hence, the lack of a comprehensive basis for designing,…

Human-Computer Interaction · Computer Science 2016-12-15 Sebastian Winter , Stefan Wagner , Florian Deissenboeck

Context: Software testability is the degree to which a software system or a unit under test supports its own testing. To predict and improve software testability, a large number of techniques and metrics have been proposed by both…

Software Engineering · Computer Science 2018-12-07 Vahid Garousi , Michael Felderer , Feyza Nur Kilicaslan

According to Brooke [1] "Usability does not exist in any absolute sense; it can only be defined with reference to particular contexts." That is, one cannot speak of usability without specifying what that particular usability is…

Human-Computer Interaction · Computer Science 2022-08-11 Maximilian Speicher

Usability testing is an essential part of product design, particularly for user interfaces. To enhance the reliability of usability evaluations, employing cognitive load measurement methods can be highly effective in assessing the mental…

Human-Computer Interaction · Computer Science 2024-02-20 Ali Darejeh , Nadine Marcusa , Gelareh Mohammadi , John Sweller

In diverse industrial and academic environments, the quality of the software has been evaluated using different analytic studies. The contribution of the present work is focused on the development of a methodology in order to improve the…

Software Engineering · Computer Science 2012-09-13 Leticia Dávila-Nicanor , Pedro Mejía-Alvarez

Quantifying the "capability" of a manufacturing process is an important initial step in any quality improvement program. Capability is usually defined in dictionaries as "the ability to carry out a task, to achieve an objective". Process…

Applications · Statistics 2015-03-25 Mahendra Saha , Sudhansu S. Maiti

Usability describes quality attributes of application user interfaces that determine how effectively users can interact with them. Traditional usability evaluation methods require considerable expertise and resources, which can be…

Software Engineering · Computer Science 2026-04-29 Sebastian Lubos , Alexander Felfernig , Damian Garber , Viet-Man Le , Manuel Henrich

This study investigates factors influencing employees' perceptions of the usefulness of Business Process Management Systems (BPMS) in commercial settings. It explores the roles of system dependency, system quality, and the quality of…

Human-Computer Interaction · Computer Science 2025-03-24 Alicia Martin-Navarro , Maria Paula Lechuga-Sancho , Marek Szelagowski , Jose Aurelio Medina-Garrido

This paper presents a comprehensive review of univariate process capability indices (PCIs), which are critical metrics for assessing how effectively a manufacturing process satisfies customer specifications based on a single quality…

Applications · Statistics 2026-04-20 Fei Jiang , Lei Yang

Business Process Simulation (BPS) is an approach to analyze the performance of business processes under different scenarios. For example, BPS allows us to estimate what would be the cycle time of a process if one or more resources became…

Software Engineering · Computer Science 2023-03-31 David Chapela-Campa , Ismail Benchekroun , Opher Baron , Marlon Dumas , Dmitry Krass , Arik Senderovich

Self-adaptive software can assess and modify its behavior when the assessment indicates that the program is not performing as intended or when improved functionality or performance is available. Since the mid-1960s, the subject of system…

Software Engineering · Computer Science 2023-02-14 Tarik A. Rashid , Bryar A. Hassan , Abeer Alsadoon , Shko Qader , S. Vimal , Amit Chhabra , Zaher Mundher Yaseen

Business collaboration networks provide collaborative organizations a favorable context for automated business process interoperability. This paper aims to present a novel approach for assessing interoperability of process driven services…

Other Computer Science · Computer Science 2011-11-23 Elmir Badr , Bounabat Bouchaib

Recent years have seen a sharp increase in the use of open source projects by common novice users; Open Source Software (OSS) is thus no longer a reserved arena for software developers and computer gurus. Although user-centered designs are…

Human-Computer Interaction · Computer Science 2015-12-01 Arif Raza , Luiz Fernando Capretz , Faheem Ahmed

Business process simulation (BPS) is a key tool for analyzing and optimizing organizational workflows, supporting decision-making by estimating the impact of process changes. The reliability of such estimates depends on the ability of a BPS…

Machine Learning · Computer Science 2025-05-29 Konrad Özdemir , Lukas Kirchdorfer , Keyvan Amiri Elyasi , Han van der Aa , Heiner Stuckenschmidt
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