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Simulated user agents are increasingly used in usability testing to support fast, iterative UX workflows, as they generate rich data such as action logs and think-aloud reasoning, but the unstructured nature of this output often obscures…

Human-Computer Interaction · Computer Science 2026-01-23 Steffen Holter , Eunyee Koh , Mustafa Doga Dogan , Gromit Yeuk-Yin Chan

As the uni-cultural studies of website usability have matured, the paucity of cross-cultural studies of usability become increasingly apparent. Moving toward these cross-cultural studies will require the development of a new tool to assess…

Human-Computer Interaction · Computer Science 2018-03-13 Susana B. Vidrio Barón , Andrew W. Luse , Anthony M. Townsend

Usability evaluation has received considerable attention from both the research and practice communities. While there are many evaluation tools available, the Software Usability Scale (SUS) is the most widely used. In this paper, we…

Software Engineering · Computer Science 2024-10-25 Paweł Weichbroth , Małgorzata Giedrowicz

Usability testing with experts and potential users can assess the effectiveness, efficiency, and user satisfaction of graphical user interfaces (GUIs) but doing so remains a costly and time-intensive process. Prior work has used computer…

Computation and Language · Computer Science 2026-04-30 Alice Gao , Weixi Tong , Rishab Vempati , Katharina Reinecke , R. Benjamin Shapiro , Tianyi Zhang , Jason Wu

Usability is used to assess the effectiveness of a software product from the user point of view. Hence, proper methodologies and techniques to perform this assessment are very relevant. Heuristic evaluation is probably the most commonly…

Human-Computer Interaction · Computer Science 2018-03-01 Cristhy Jimenez , Hector Allende-Cid , Ismael Figueroa

The aim of this paper is to review some work conducted in the field of user testing that aims at specifying or clarifying the test procedures and at defining and developing tools to help conduct user tests. The topics that have been…

Human-Computer Interaction · Computer Science 2010-09-30 J. M. Christian Bastien

Software estimation is a crucial task in software engineering. Software estimation encompasses cost, effort, schedule, and size. The importance of software estimation becomes critical in the early stages of the software life cycle when the…

Software Engineering · Computer Science 2016-12-06 Ali Bou Nassif , Luiz Fernando Capretz , Danny Ho

Increasing number of cyber-attacks demotivate people to use Information and Communication Technology (ICT) for industrial as well as day to day work. A main reason for the increasing number of cyber-attacks is mistakes that programmers make…

Cryptography and Security · Computer Science 2018-10-12 Chamila Wijayarathna , Nalin Asanka Gamagedara Arachchilage

Usability engineering is situated in a much larger social and institutional context than is usually acknowledged by usability professionals in the way that they define their field. The definitions and processes used in the improvement of…

Human-Computer Interaction · Computer Science 2019-04-09 Asad Sayeed

automated Production Systems (aPS) are highly complex, mechatronic systems that usually have to operate reliably for many decades. Standardization and reuse of control software modules is a core prerequisite to achieve the required system…

Software Engineering · Computer Science 2022-12-20 Birgit Vogel-Heuser , Eva-Maria Neumann , Juliane Fischer

The fundamental step in measuring the robustness of a system is the synthesis of the so called Process Map.This is generally based on the user raw data material.Process Maps are of fundamental importance towards the understanding of the…

Artificial Intelligence · Computer Science 2014-03-31 Arti Gupta , Prof. N. T Deotale

Test automation is important in software industry but self-assessment instruments for assessing its maturity are not sufficient. The two objectives of this study are to synthesize what an organization should focus to assess its test…

The development and enhancement of methods for evaluating software accessibility is a relevant challenge in modern software engineering, as ensuring equal access to digital services is a key factor in improving their efficiency and…

Software Engineering · Computer Science 2025-09-30 Mykola Kuz , Ivan Yaremiy , Hanna Yaremii , Mykola Pikuliak , Ihor Lazarovych , Mykola Kozlenko , Denys Vekeryk

Context: Predicting software project effort from Use Case Points (UCP) method is increasingly used among researchers and practitioners. However, unlike other effort estimation domains, this area of interest has not been systematically…

Software Engineering · Computer Science 2020-12-15 Mohammad Azzeh , Ali Bou Nassif , Imtinan Attili

Agile methods provide an organization or a team the flexibility to adopt a selected subset of principles and practices based on their culture, their values, and the types of systems that they develop. More specifically, every organization…

Software Engineering · Computer Science 2011-08-03 Shvetha Soundararajan

Artificial intelligence (AI) has revolutionized decision-making processes and systems throughout society and, in particular, has emerged as a significant technology in high-impact scenarios of national interest. Yet, despite AI's impressive…

Machine Learning · Statistics 2024-08-05 Gregory Canal , Vladimir Leung , Philip Sage , Eric Heim , I-Jeng Wang

Objective: This research explores using crowdsourcing for software usability evaluation. Background: Usability studies are essential for designing user-friendly software, but traditional methods are often costly and time-consuming.…

Software Engineering · Computer Science 2024-08-14 Muhammad Nasir

Providing an equitable and inclusive user experience (UX) for people with disabilities (PWD) is a central goal of accessible design. In the specific case of Deaf users, whose hearing impairments impact language development and…

Human-Computer Interaction · Computer Science 2025-08-12 Andrés Eduardo Fuentes-Cortázar , Alejandra Rivera-Hernández , José Rafael Rojano-Cáceres

One of the primary drivers for self-adaptation is ensuring that systems achieve their goals regardless of the uncertainties they face during operation. Nevertheless, the concept of uncertainty in self-adaptive systems is still…

Software Engineering · Computer Science 2021-03-05 Sara M. Hezavehi , Danny Weyns , Paris Avgeriou , Radu Calinescu , Raffaela Mirandola , Diego Perez-Palacin

Despite years of research on testing the usability of mobile applications, our understanding of the issues their users experience still remains fragmented and underexplored. While most earlier studies has provided interesting insights, they…

Human-Computer Interaction · Computer Science 2025-12-08 Pawel Weichbroth