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Reciprocal recommender system (RRS), considering a two-way matching between two parties, has been widely applied in online platforms like online dating and recruitment. Existing RRS models mainly capture static user preferences, which have…
Intelligent tutoring systems can support students in solving multi-step tasks by providing hints regarding what to do next. However, engineering such next-step hints manually or via an expert model becomes infeasible if the space of…
Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…
With a vast number of items, web-pages, and news to choose from, online services and the customers both benefit tremendously from personalized recommender systems. Such systems however provide great opportunities for targeted…
Social networks include millions of users constantly looking for new relationships for personal or professional purposes. Social network sites recommend friends based on relationship features and content information. A significant part of…
Retweet prediction is a challenging problem in social media sites (SMS). In this paper, we study the problem of image retweet prediction in social media, which predicts the image sharing behavior that the user reposts the image tweets from…
Computer-mediated communication has become more important than face-to-face communication in many contexts. Tracking emotional dynamics in chat conversations can enhance communication, improve services, and support well-being in various…
Evaluating developer satisfaction with conversational AI assistants at scale is critical but challenging. User studies provide rich insights, but are unscalable, while large-scale quantitative signals from logs or in-product ratings are…
Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…
Questions and Answering forums such as Stack Overflow play an important role in supporting software developers in finding answers to queries related to issues such as software errors and bugs. However, searching through a large set of…
Text messaging is the most widely used form of computer-mediated communication (CMC). Previous findings have shown that linguistic factors can reliably indicate messages as deceptive. For example, users take longer and use more words to…
Large language models (LLMs) have demonstrated their significant potential to be applied for addressing various application tasks. However, traditional recommender systems continue to face great challenges such as poor interactivity and…
Sign language recognition could significantly improve the user experience for d/Deaf people with the general consumer technology, such as IoT devices or videoconferencing. However, current sign language recognition architectures are usually…
One of the most important ways to experience communication and interact with the systems is by handling the prediction of the most likely words to happen after typing letters or words. It is helpful for people with disabilities due to…
A single digital newsletter usually contains many messages (regions). Users' reading time spent on, and read level (skip/skim/read-in-detail) of each message is important for platforms to understand their users' interests, personalize their…
Online e-commerce platforms have been extending in-store shopping, which allows users to keep the canonical online browsing and checkout experience while exploring in-store shopping. However, the growing transition between online and…
While context-aware personalization has been widely explored in modern tourism Recommender Systems (RS), the delivery of real-time notifications remains a significant design challenge due to issues of intrusiveness and user fatigue. This…
Finding online research papers relevant to one's interests is very challenging due to the increasing number of publications. Therefore, personalized research paper recommendation has become a significant and timely research topic.…
On-demand peer-to-peer ride-sharing services provide flexible mobility options, and are expected to alleviate congestion by sharing empty car seats. An efficient matching algorithm is essential to the success of a ride-sharing system. The…
The ubiquity of smartphones has led to an increase in on demand healthcare being supplied. For example, people can share their illness-related experiences with others similar to themselves, and healthcare experts can offer advice for better…