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Current conversational systems can follow simple commands and answer basic questions, but they have difficulty maintaining coherent and open-ended conversations about specific topics. Competitions like the Conversational Intelligence…

Computation and Language · Computer Science 2018-11-09 Nicolas Gontier , Koustuv Sinha , Peter Henderson , Iulian Serban , Michael Noseworthy , Prasanna Parthasarathi , Joelle Pineau

Conversational AI has become an increasingly prominent and practical application of machine learning. However, existing conversational AI techniques still suffer from various limitations. One such limitation is a lack of well-developed…

Computation and Language · Computer Science 2025-03-25 Junfeng Liu , Christopher Symons , Ranga Raju Vatsavai

Conversational artificial intelligence (ConvAI) systems have attracted much academic and commercial attention recently, making significant progress on both fronts. However, little existing work discusses how these systems can be developed…

Computation and Language · Computer Science 2022-01-12 Peng Qi , Jing Huang , Youzheng Wu , Xiaodong He , Bowen Zhou

This document presents a detailed description of the challenge on clarifying questions for dialogue systems (ClariQ). The challenge is organized as part of the Conversational AI challenge series (ConvAI3) at Search Oriented Conversational…

Computation and Language · Computer Science 2020-09-25 Mohammad Aliannejadi , Julia Kiseleva , Aleksandr Chuklin , Jeff Dalton , Mikhail Burtsev

We introduce a new approach to generative data-driven dialogue systems (e.g. chatbots) called TransferTransfo which is a combination of a Transfer learning based training scheme and a high-capacity Transformer model. Fine-tuning is…

Computation and Language · Computer Science 2019-02-05 Thomas Wolf , Victor Sanh , Julien Chaumond , Clement Delangue

Conversational artificial intelligence (AI) is becoming an increasingly popular topic among industry and academia. With the fast development of neural network-based models, a lot of neural-based conversational AI system are developed. We…

Computation and Language · Computer Science 2022-04-22 Zijun Xue , Ruirui Li , Mingda Li

General-purpose pretrained sentence encoders such as BERT are not ideal for real-world conversational AI applications; they are computationally heavy, slow, and expensive to train. We propose ConveRT (Conversational Representations from…

Computation and Language · Computer Science 2020-04-30 Matthew Henderson , Iñigo Casanueva , Nikola Mrkšić , Pei-Hao Su , Tsung-Hsien Wen , Ivan Vulić

Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

Large, transformer-based pretrained language models like BERT, GPT, and T5 have demonstrated a deep understanding of contextual semantics and language syntax. Their success has enabled significant advances in conversational AI, including…

Computation and Language · Computer Science 2023-02-17 Christopher Richardson , Larry Heck

The NOESIS II challenge, as the Track 2 of the 8th Dialogue System Technology Challenges (DSTC 8), is the extension of DSTC 7. This track incorporates new elements that are vital for the creation of a deployed task-oriented dialogue system.…

Computation and Language · Computer Science 2020-04-07 Jia-Chen Gu , Tianda Li , Quan Liu , Xiaodan Zhu , Zhen-Hua Ling , Yu-Ping Ruan

We present the first English corpus study on abusive language towards three conversational AI systems gathered "in the wild": an open-domain social bot, a rule-based chatbot, and a task-based system. To account for the complexity of the…

Computation and Language · Computer Science 2021-09-21 Amanda Cercas Curry , Gavin Abercrombie , Verena Rieser

Conversational Question Answering (ConvQA) systems have emerged as a pivotal area within Natural Language Processing (NLP) by driving advancements that enable machines to engage in dynamic and context-aware conversations. These capabilities…

Computation and Language · Computer Science 2025-09-09 Manoj Madushanka Perera , Adnan Mahmood , Kasun Eranda Wijethilake , Fahmida Islam , Maryam Tahermazandarani , Quan Z. Sheng

In this paper, we present the results of the NeurIPS-2022 Neural MMO Challenge, which attracted 500 participants and received over 1,600 submissions. Like the previous IJCAI-2022 Neural MMO Challenge, it involved agents from 16 populations…

The present paper surveys neural approaches to conversational AI that have been developed in the last few years. We group conversational systems into three categories: (1) question answering agents, (2) task-oriented dialogue agents, and…

Computation and Language · Computer Science 2019-09-11 Jianfeng Gao , Michel Galley , Lihong Li

Open-domain conversational search assistants aim at answering user questions about open topics in a conversational manner. In this paper we show how the Transformer architecture achieves state-of-the-art results in key IR tasks, leveraging…

Information Retrieval · Computer Science 2021-01-21 Rafael Ferreira , Mariana Leite , David Semedo , Joao Magalhaes

Endowing chatbots with a consistent personality plays a vital role for agents to deliver human-like interactions. However, existing personalized approaches commonly generate responses in light of static predefined personas depicted with…

Computation and Language · Computer Science 2022-08-24 Yifan Liu , Wei Wei , Jiayi Liu , Xianling Mao , Rui Fang , Dangyang Chen

As AI systems become increasingly conversational, a gap emerges wherein explanations are studied as static artifacts, yet in practice, are experienced as dialogue. In this provocation, we argue that the conversational layer around an…

Human-Computer Interaction · Computer Science 2026-05-28 Niharika Mathur , Smit Desai

As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

Computation and Language · Computer Science 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin

The ability of a machine to communicate with humans has long been associated with the general success of AI. This dates back to Alan Turing's epoch-making work in the early 1950s, which proposes that a machine's intelligence can be tested…

Computation and Language · Computer Science 2020-02-03 Jiwei Li
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