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Recent research has made impressive progress in single-turn dialogue modelling. In the multi-turn setting, however, current models are still far from satisfactory. One major challenge is the frequently occurred coreference and information…

Computation and Language · Computer Science 2019-06-18 Hui Su , Xiaoyu Shen , Rongzhi Zhang , Fei Sun , Pengwei Hu , Cheng Niu , Jie Zhou

Conversational AI systems combine AI-based solutions with the flexibility of conversational interfaces. However, most existing testing solutions do not straightforwardly adapt to the characteristics of conversational interaction or to the…

Software Engineering · Computer Science 2026-02-04 Elena Masserini

We study the problem of imposing conversational goals/keywords on open-domain conversational agents, where the agent is required to lead the conversation to a target keyword smoothly and fast. Solving this problem enables the application of…

Computation and Language · Computer Science 2021-03-02 Peixiang Zhong , Yong Liu , Hao Wang , Chunyan Miao

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

Designing machine intelligence to converse with a human user necessarily requires an understanding of how humans participate in conversation, and thus conversation modeling is an important task in natural language processing. New…

Computation and Language · Computer Science 2023-05-16 Sean Paulsen

We present the Voice Conversion Challenge 2018, designed as a follow up to the 2016 edition with the aim of providing a common framework for evaluating and comparing different state-of-the-art voice conversion (VC) systems. The objective of…

Audio and Speech Processing · Electrical Eng. & Systems 2018-04-13 Jaime Lorenzo-Trueba , Junichi Yamagishi , Tomoki Toda , Daisuke Saito , Fernando Villavicencio , Tomi Kinnunen , Zhenhua Ling

We survey SoTA open-domain conversational AI models with the purpose of presenting the prevailing challenges that still exist to spur future research. In addition, we provide statistics on the gender of conversational AI in order to guide…

Computation and Language · Computer Science 2022-05-03 Tosin Adewumi , Foteini Liwicki , Marcus Liwicki

One of the long-standing aspirations in conversational AI is to allow them to autonomously take initiatives in conversations, i.e., being proactive. This is especially challenging for multi-party conversations. Prior NLP research focused…

Human-Computer Interaction · Computer Science 2025-02-19 Xingyu Bruce Liu , Shitao Fang , Weiyan Shi , Chien-Sheng Wu , Takeo Igarashi , Xiang Anthony Chen

Conversational engagement estimation is posed as a regression problem, entailing the identification of the favorable attention and involvement of the participants in the conversation. This task arises as a crucial pursuit to gain insights…

Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…

Machine Learning · Computer Science 2026-05-21 Sven Kruschel , Julian Rosenberger , Lasse Bohlen , Mathias Kraus , Patrick Zschech

We developed a dialogue system for Dialogue Robot Competition 2022. Our system is composed of three parts. First part investigates participants' demographic information by rule-based interview. Second part recommends a point of interest…

Robotics · Computer Science 2022-10-14 Yuuki Tachioka

The pursuit of human-like conversational agents has long been guided by the Turing test. For modern speech-to-speech (S2S) systems, a critical yet unanswered question is whether they can converse like humans. To tackle this, we conduct the…

Artificial Intelligence · Computer Science 2026-03-03 Xiang Li , Jiabao Gao , Sipei Lin , Xuan Zhou , Chi Zhang , Bo Cheng , Jiale Han , Benyou Wang

While interest in conversational recommender systems has been on the rise, operational systems suitable for serving as research platforms for comprehensive studies are currently lacking. This paper introduces an enhanced version of the IAI…

Information Retrieval · Computer Science 2024-03-04 Nolwenn Bernard , Ivica Kostric , Krisztian Balog

Pretrained language models have demonstrated outstanding performance in many NLP tasks recently. However, their social intelligence, which requires commonsense reasoning about the current situation and mental states of others, is still…

Computation and Language · Computer Science 2021-05-14 Ting-Yun Chang , Yang Liu , Karthik Gopalakrishnan , Behnam Hedayatnia , Pei Zhou , Dilek Hakkani-Tur

In a human-machine dialog scenario, deciding the appropriate time for the machine to take the turn is an open research problem. In contrast, humans engaged in conversations are able to timely decide when to interrupt the speaker for…

Computation and Language · Computer Science 2019-07-12 Andrei C. Coman , Koichiro Yoshino , Yukitoshi Murase , Satoshi Nakamura , Giuseppe Riccardi

Recent years have seen growing interest in conversational agents, such as chatbots, which are a very good fit for automated customer support because the domain in which they need to operate is narrow. This interest was in part inspired by…

Computation and Language · Computer Science 2018-09-05 Momchil Hardalov , Ivan Koychev , Preslav Nakov

We present ConvLab-2, an open-source toolkit that enables researchers to build task-oriented dialogue systems with state-of-the-art models, perform an end-to-end evaluation, and diagnose the weakness of systems. As the successor of ConvLab…

Computation and Language · Computer Science 2020-04-30 Qi Zhu , Zheng Zhang , Yan Fang , Xiang Li , Ryuichi Takanobu , Jinchao Li , Baolin Peng , Jianfeng Gao , Xiaoyan Zhu , Minlie Huang

An open challenge in constructing dialogue systems is developing methods for automatically learning dialogue strategies from large amounts of unlabelled data. Recent work has proposed Next-Utterance-Classification (NUC) as a surrogate task…

Computation and Language · Computer Science 2016-07-26 Ryan Lowe , Iulian V. Serban , Mike Noseworthy , Laurent Charlin , Joelle Pineau

It is notoriously difficult to control the behavior of artificial neural networks such as generative neural language models. We recast the problem of controlling natural language generation as that of learning to interface with a pretrained…

Computation and Language · Computer Science 2021-04-14 Zachary C. Brown , Nathaniel Robinson , David Wingate , Nancy Fulda

Large language models have gained considerable interest for their impressive performance on various tasks. Among these models, ChatGPT developed by OpenAI has become extremely popular among early adopters who even regard it as a disruptive…

Computation and Language · Computer Science 2023-04-10 Aman Rangapur , Haoran Wang