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A personalized conversational sales agent could have much commercial potential. E-commerce companies such as Amazon, eBay, JD, Alibaba etc. are piloting such kind of agents with their users. However, the research on this topic is very…

Information Retrieval · Computer Science 2018-06-11 Yueming Sun , Yi Zhang

One of the key benefits of voice-based personal assistants is the potential to proactively recommend relevant and interesting information. One of the most valuable sources of such information is the News. However, in order for the user to…

Information Retrieval · Computer Science 2020-06-04 Harshita Sahijwani , Jason Ingyu Choi , Eugene Agichtein

Recommendation represents a vital stage in developing and promoting the benefits of the Internet of Things (IoT). Traditional recommender systems fail to exploit ever-growing, dynamic, and heterogeneous IoT data. This paper presents a…

Information Retrieval · Computer Science 2020-07-15 May Altulyan , Lina Yao , Xianzhi Wang , Chaoran Huang , Salil S Kanhere , Quan Z Sheng

Modern society devotes a significant amount of time to digital interaction. Many of our daily actions are carried out through digital means. This has led to the emergence of numerous Artificial Intelligence tools that assist us in various…

Information Retrieval · Computer Science 2023-10-12 Jorge Dueñas-Lerín , Raúl Lara-Cabrera , Fernando Ortega , Jesús Bobadilla

AI assistants are increasingly integrated into older adults' daily lives, offering new opportunities for social support and accessibility while raising important questions about privacy, autonomy, and trust. As these systems become embedded…

Computers and Society · Computer Science 2025-05-07 Karina LaRubbio , Malcolm Grba , Diana Freed

Traditional recommender systems rely on passive feedback mechanisms that limit users to simple choices such as like and dislike. However, these coarse-grained signals fail to capture users' nuanced behavior motivations and intentions. In…

Information Retrieval · Computer Science 2025-10-02 Jiakai Tang , Yujie Luo , Xunke Xi , Fei Sun , Xueyang Feng , Sunhao Dai , Chao Yi , Dian Chen , Zhujin Gao , Yang Li , Xu Chen , Wen Chen , Jian Wu , Yuning Jiang , Bo Zheng

Recommender systems are software tools used to generate and provide suggestions for items and other entities to the users by exploiting various strategies. Hybrid recommender systems combine two or more recommendation strategies in…

Information Retrieval · Computer Science 2019-01-15 Erion Çano , Maurizio Morisio

The recent advances in artificial intelligence namely in machine learning and deep learning, have boosted the performance of intelligent systems in several ways. This gave rise to human expectations, but also created the need for a deeper…

People with special needs like blind and visually impaired (BVI) people can particularly benefit from using voice assistants providing spoken information input and output in everyday life. However, it is crucial to understand their needs…

Human-Computer Interaction · Computer Science 2022-03-14 Christina Oumard , Julian Kreimeier , Timo Götzelmann

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Sports recommender systems receive an increasing attention due to their potential of fostering healthy living, improving personal well-being, and increasing performances in sport. These systems support people in sports, for example, by the…

Information Retrieval · Computer Science 2023-12-08 Alexander Felfernig , Manfred Wundara , Thi Ngoc Trang Tran , Viet-Man Le , Sebastian Lubos , Seda Polat-Erdeniz

Millions of people now turn to artificial intelligence (AI) systems for personal advice, guidance, and support. Such systems can be sycophantic, frequently affirming users' views and beliefs. Across five preregistered studies (N = 3,075…

Human-Computer Interaction · Computer Science 2026-05-13 Lujain Ibrahim , Franziska Sofia Hafner , Myra Cheng , Cinoo Lee , Rebecca Anselmetti , Robb Willer , Luc Rocher , Diyi Yang

Recent advances in natural language processing and deep learning have accelerated the development of digital assistants. In conversational commerce, these assistants help customers find suitable products in online shops through natural…

Human-Computer Interaction · Computer Science 2024-10-03 Kevin Schott , Andrea Papenmeier , Daniel Hienert , Dagmar Kern

Natural language-based user profiles in recommender systems have been explored for their interpretability and potential to help users scrutinize and refine their interests, thereby improving recommendation quality. Building on this…

Human-Computer Interaction · Computer Science 2025-10-13 Ruixuan Sun , Junyuan Wang , Sanjali Roy , Joseph A. Konstan

The number of Internet users had grown rapidly enticing companies and cooperations to make full use of recommendation infrastructures. Consequently, online advertisement companies emerged to aid us in the presence of numerous items and…

Information Retrieval · Computer Science 2018-11-30 S. M. Mahdi Seyednezhad , Kailey Nobuko Cozart , John Anthony Bowllan , Anthony O. Smith

Recommender systems are tools that support online users by pointing them to potential items of interest in situations of information overload. In recent years, the class of session-based recommendation algorithms received more attention in…

Information Retrieval · Computer Science 2020-09-29 Malte Ludewig , Noemi Mauro , Sara Latifi , Dietmar Jannach

Recommender systems are crucial tools to overcome the information overload brought about by the Internet. Rigorous tests are needed to establish to what extent sophisticated methods can improve the quality of the predictions. Here we…

Information Retrieval · Computer Science 2007-09-19 Marcel Blattner , Alexander Hunziker , Paolo Laureti

The integration of Artificial Intelligence (AI) necessitates determining whether systems function as tools or collaborative teammates. In this study, by synthesizing Human-AI Interaction (HAI) literature, we analyze this distinction across…

Human-Computer Interaction · Computer Science 2026-02-19 Most. Sharmin Sultana Samu , Nafisa Khan , Kazi Toufique Elahi , Tasnuva Binte Rahman , Md. Rakibul Islam , Farig Sadeque

Intelligent Personal Assistants (IPAs) have become widely popular in recent times. Most of the commercial IPAs today support a wide range of skills including Alarms, Reminders, Weather Updates, Music, News, Factual Questioning-Answering,…

Human-Computer Interaction · Computer Science 2019-07-18 Madan Gopal Jhawar , Vipindeep Vangala , Nishchay Sharma , Ankur Hayatnagarkar , Mansi Saxena , Swati Valecha

Typically, recommender systems from any domain, be it movies, music, restaurants, etc., are organized in a centralized fashion. The service provider holds all the data, biases in the recommender algorithms are not transparent to the user,…

Information Retrieval · Computer Science 2019-06-10 Felix Beierle , Tobias Eichinger
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