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Recommender systems shape individual choices through feedback loops in which user behavior and algorithmic recommendations coevolve over time. The systemic effects of these loops remain poorly understood, in part due to unrealistic…
Learning control policies offline from pre-recorded datasets is a promising avenue for solving challenging real-world problems. However, available datasets are typically of mixed quality, with a limited number of the trajectories that we…
Retrieve-and-rerank is a prevalent framework in neural information retrieval, wherein a bi-encoder network initially retrieves a pre-defined number of candidates (e.g., K=100), which are then reranked by a more powerful cross-encoder model.…
The goal of recommender systems is to provide ordered item lists to users that best match their interests. As a critical task in the recommendation pipeline, re-ranking has received increasing attention in recent years. In contrast to…
Recommender systems have emerged as a new weapon to help online firms to realize many of their strategic goals (e.g., to improve sales, revenue, customer experience etc.). However, many existing techniques commonly approach these goals by…
As personalized recommendation algorithms become integral to social media platforms, users are increasingly aware of their ability to influence recommendation content. However, limited research has explored how users provide feedback…
Recommender systems that learn from implicit feedback often use large volumes of a single type of implicit user feedback, such as clicks, to enhance the prediction of sparse target behavior such as purchases. Using multiple types of…
In this work, we examine the advantages of using multiple types of behaviour in recommendation systems. Intuitively, each user has to do some implicit actions (e.g., click) before making an explicit decision (e.g., purchase). Previous…
Personalized content-based recommender systems have become indispensable tools for users to navigate through the vast amount of content available on platforms like daily news websites and book recommendation services. However, existing…
We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…
Recommender system has been deployed in a large amount of real-world applications, profoundly influencing people's daily life and production.Traditional recommender models mostly collect as comprehensive as possible user behaviors for…
Recommender systems are commonly trained on centrally collected user interaction data like views or clicks. This practice however raises serious privacy concerns regarding the recommender's collection and handling of potentially sensitive…
User beliefs about algorithmic systems are constantly co-produced through user interaction and the complex socio-technical systems that generate recommendations. Identifying these beliefs is crucial because they influence how users interact…
Online recommendation and advertising are two major income channels for online recommendation platforms (e.g. e-commerce and news feed site). However, most platforms optimize recommending and advertising strategies by different teams…
User behavior on online platforms is evolving, reflecting real-world changes in how people post, whether it's helpful messages or hate speech. Models that learn to capture this content can experience a decrease in performance over time due…
This paper describes a purely data-driven solution to a class of sequential decision-making problems with a large number of concurrent online decisions, with applications to computing systems and operations research. We assume that while…
The primary goal in recommendation is to suggest relevant content to users, but optimizing for accuracy often results in recommendations that lack diversity. To remedy this, conventional approaches such as re-ranking improve diversity by…
Logged advertising auctions make offline reserve-price evaluation attractive but risky. Replay tables can identify policies with large apparent yield gains, yet they can also hide weak threshold support, multiple-comparison effects,…
Facebook Marketplace is quickly gaining momentum among consumers as a favored customer-to-customer (C2C) product trading platform. The recommendation system behind it helps to significantly improve the user experience. Building the…
In this paper, we investigate the recommendation task in the most common scenario with implicit feedback (e.g., clicks, purchases). State-of-the-art methods in this direction usually cast the problem as to learn a personalized ranking on a…