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With children talking to smart-speakers, smart-phones and even smart-microwaves daily, it is increasingly important to educate students on how these agents work-from underlying mechanisms to societal implications. Researchers are developing…

Computers and Society · Computer Science 2020-09-15 Jessica Van Brummelen , Tommy Heng , Viktoriya Tabunshchyk

Conversational agents (CAs) are revolutionizing human-computer interaction by evolving from text-based chatbots to empathetic digital humans (DHs) capable of rich emotional expressions. This paper explores the integration of neural and…

Human-Computer Interaction · Computer Science 2025-08-11 Nastaran Saffaryazdi , Tamil Selvan Gunasekaran , Kate Laveys , Elizabeth Broadbent , Mark Billinghurst

Social robot navigation can be helpful in various contexts of daily life but requires safe human-robot interactions and efficient trajectory planning. While modeling pairwise relations has been widely studied in multi-agent interacting…

Robotics · Computer Science 2024-11-13 Jiachen Li , Chuanbo Hua , Jianpeng Yao , Hengbo Ma , Jinkyoo Park , Victoria Dax , Mykel J. Kochenderfer

In an era where user interaction with technology is ubiquitous, the importance of user interface (UI) design cannot be overstated. A well-designed UI not only enhances usability but also fosters more natural, intuitive, and emotionally…

Human-Computer Interaction · Computer Science 2024-11-12 Shiyu Duan , Ziyi Wang , Shixiao Wang , Mengmeng Chen , Runsheng Zhang

The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…

Human-Computer Interaction · Computer Science 2023-01-18 Geovana Ramos Sousa Silva , Edna Dias Canedo

Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle user free-text responses to open-ended questions and…

Human-Computer Interaction · Computer Science 2020-02-06 Ziang Xiao , Michelle X. Zhou , Wenxi Chen , Huahai Yang , Changyan Chi

Conversational agents show the promise to allow users to interact with mobile devices using language. However, to perform diverse UI tasks with natural language, developers typically need to create separate datasets and models for each…

Human-Computer Interaction · Computer Science 2023-02-21 Bryan Wang , Gang Li , Yang Li

Moltbook is a Reddit-like social platform where AI agents create posts and interact with other agents through comments and replies, offering a real-world setting to examine agent-to-agent communication at scale. Using a public API snapshot…

Computers and Society · Computer Science 2026-02-16 Lingyao Li , Renkai Ma , Chen Chen , Zhicong Lu , Yongfeng Zhang

AI Agents powered by Large Language Models are transforming the world through enormous applications. A super agent has the potential to fulfill diverse user needs, such as summarization, coding, and research, by accurately understanding…

Artificial Intelligence · Computer Science 2025-07-28 Yuhang Yao , Haixin Wang , Yibo Chen , Jiawen Wang , Min Chang Jordan Ren , Bosheng Ding , Salman Avestimehr , Chaoyang He

Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

Building dialogue systems that naturally converse with humans is being an attractive and an active research domain. Multiple systems are being designed everyday and several datasets are being available. For this reason, it is being hard to…

Computation and Language · Computer Science 2019-07-31 Basma El Amel Boussaha , Nicolas Hernandez , Christine Jacquin , Emmanuel Morin

Emotional concepts play a huge role in our daily life since they take part into many cognitive processes: from the perception of the environment around us to different learning processes and natural communication. Social robots need to…

Neural and Evolutionary Computing · Computer Science 2018-08-02 Pablo Barros , Emilia Barakova , Stefan Wermter

Most existing dialogue systems fail to respond properly to potentially unsafe user utterances by either ignoring or passively agreeing with them. To address this issue, we introduce ProsocialDialog, the first large-scale multi-turn dialogue…

Computation and Language · Computer Science 2022-10-26 Hyunwoo Kim , Youngjae Yu , Liwei Jiang , Ximing Lu , Daniel Khashabi , Gunhee Kim , Yejin Choi , Maarten Sap

Conventional online surveys provide limited personalization, often resulting in low engagement and superficial responses. Although AI survey chatbots improve convenience, most are still reactive: they rely on fixed dialogue trees or static…

Human-Computer Interaction · Computer Science 2025-11-10 Jinwen Tang , Yi Shang

As AI systems become increasingly conversational, a gap emerges wherein explanations are studied as static artifacts, yet in practice, are experienced as dialogue. In this provocation, we argue that the conversational layer around an…

Human-Computer Interaction · Computer Science 2026-05-28 Niharika Mathur , Smit Desai

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

The integration of conversational agents into our daily lives has become increasingly common, yet many of these agents cannot engage in deep interactions with humans. Despite this, there is a noticeable shortage of datasets that capture…

Human-Computer Interaction · Computer Science 2025-03-19 Mohammed Althubyani , Zhijin Meng , Shengyuan Xie , Cha Seung , Imran Razzak , Eduardo B. Sandoval , Baki Kocaballi , Francisco Cruz

Social and behavioral scientists increasingly aim to study how humans interact, collaborate, and make decisions alongside artificial intelligence. However, the experimental infrastructure for such work remains underdeveloped: (1) few…

Human-Computer Interaction · Computer Science 2025-10-16 Crystal Qian , Vivian Tsai , Michael Behr , Nada Hussein , Léo Laugier , Nithum Thain , Lucas Dixon

Chatbots have become one of the main pathways for the delivery of business automation tools. Multi-agent systems offer a framework for designing chatbots at scale, making it easier to support complex conversations that span across multiple…

Computation and Language · Computer Science 2023-12-20 Burak Aksar , Yara Rizk , Tathagata Chakraborti

Recent advancements in large language models (LLMs) have provided a new avenue for chatbot development. Most existing research, however, has primarily centered on single-user chatbots that determine "What" to answer. This paper highlights…

Computation and Language · Computer Science 2024-10-08 Manqing Mao , Paishun Ting , Yijian Xiang , Mingyang Xu , Julia Chen , Jianzhe Lin