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Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several…

Computation and Language · Computer Science 2021-09-03 Zhengyi Ma , Zhicheng Dou , Yutao Zhu , Hanxun Zhong , Ji-Rong Wen

As artificial intelligence (AI) regulations evolve and the regulatory landscape develops and becomes more complex, ensuring compliance with ethical guidelines and legal frameworks remains a challenge for AI developers. This paper introduces…

Information Retrieval · Computer Science 2025-05-20 Adam Kovari , Yasin Ghafourian , Csaba Hegedus , Belal Abu Naim , Kitti Mezei , Pal Varga , Markus Tauber

Reinforcement learning methods have been used to compute dialog policies from language-based interaction experiences. Efficiency is of particular importance in dialog policy learning, because of the considerable cost of interacting with…

Artificial Intelligence · Computer Science 2020-05-08 Yan Cao , Keting Lu , Xiaoping Chen , Shiqi Zhang

The emergence of Large Language Models (LLMs) has revolutionized Conversational User Interfaces (CUIs), enabling more dynamic, context-aware, and human-like interactions across diverse domains, from social sciences to healthcare. However,…

Human-Computer Interaction · Computer Science 2025-03-03 Smit Desai , Mateusz Dubiel , Nima Zargham , Thomas Mildner , Laura Spillner

In this work we explore a deep learning-based dialogue system that generates sarcastic and humorous responses from a conversation design perspective. We trained a seq2seq model on a carefully curated dataset of 3000 question-answering…

Computation and Language · Computer Science 2019-09-23 Suzana Ilić , Reiichiro Nakano , Ivo Hajnal

Artificially intelligent agents equipped with strategic skills that can negotiate during their interactions with other natural or artificial agents are still underdeveloped. This paper describes a successful application of Deep…

Artificial Intelligence · Computer Science 2015-11-28 Heriberto Cuayáhuitl , Simon Keizer , Oliver Lemon

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

The Shout Crisis Text Line provides individuals undergoing mental health crises an opportunity to have an anonymous text message conversation with a trained Crisis Volunteer (CV). This project partners with Shout and its parent…

Machine Learning · Computer Science 2021-10-27 Daniel Cahn

Retrieval-Augmented Generation (RAG) has emerged as a powerful approach for grounding Large Language Model (LLM)-based chatbot responses on external knowledge. However, existing RAG studies typically assume well-structured textual sources…

Computation and Language · Computer Science 2026-02-13 Sungmoon Kim , Hyuna Jeon , Dahye Kim , Mingyu Kim , Dong-Kyu Chae , Jiwoong Kim

The next step for intelligent dialog agents is to escape their role as silent bystanders and become proactive. Well-defined proactive behavior may improve human-machine cooperation, as the agent takes a more active role during interaction…

Computation and Language · Computer Science 2023-06-23 Matthias Kraus , Nicolas Wagner , Ron Riekenbrauck , Wolfgang Minker

Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…

Computation and Language · Computer Science 2026-01-14 Francesco Dettori , Matteo Forasassi , Lorenzo Veronese , Livia Lestingi , Vincenzo Scotti , Matteo Giovanni Rossi

Collecting human-chatbot dialogues typically demands substantial manual effort and is time-consuming, which limits and poses challenges for research on conversational AI. In this work, we propose DialogueForge - a framework for generating…

Computation and Language · Computer Science 2025-07-22 Ruizhe Zhu , Hao Zhu , Yaxuan Li , Syang Zhou , Shijing Cai , Malgorzata Lazuka , Elliott Ash

Our paper introduces a novel approach to social network information retrieval and user engagement through a personalized chatbot system empowered by Federated Learning GPT. The system is designed to seamlessly aggregate and curate diverse…

Machine Learning · Computer Science 2024-08-13 Sai Puppala , Ismail Hossain , Md Jahangir Alam , Sajedul Talukder

Role-playing chatbots built on large language models have drawn interest, but better techniques are needed to enable mimicking specific fictional characters. We propose an algorithm that controls language models via an improved prompt and…

Computation and Language · Computer Science 2023-08-21 Cheng Li , Ziang Leng , Chenxi Yan , Junyi Shen , Hao Wang , Weishi MI , Yaying Fei , Xiaoyang Feng , Song Yan , HaoSheng Wang , Linkang Zhan , Yaokai Jia , Pingyu Wu , Haozhen Sun

Recent neural models of dialogue generation offer great promise for generating responses for conversational agents, but tend to be shortsighted, predicting utterances one at a time while ignoring their influence on future outcomes. Modeling…

Computation and Language · Computer Science 2016-09-30 Jiwei Li , Will Monroe , Alan Ritter , Michel Galley , Jianfeng Gao , Dan Jurafsky

Modern virtual personal assistants provide a convenient interface for completing daily tasks via voice commands. An important consideration for these assistants is the ability to recover from automatic speech recognition (ASR) and natural…

Computation and Language · Computer Science 2017-12-13 Maryam Fazel-Zarandi , Shang-Wen Li , Jin Cao , Jared Casale , Peter Henderson , David Whitney , Alborz Geramifard

The problem of building a coherent and non-monotonous conversational agent with proper discourse and coverage is still an area of open research. Current architectures only take care of semantic and contextual information for a given query…

Computation and Language · Computer Science 2025-04-22 Gaurav Kumar , Rishabh Joshi , Jaspreet Singh , Promod Yenigalla

The rapid advancement of chat-based language models has led to remarkable progress in complex task-solving. However, their success heavily relies on human input to guide the conversation, which can be challenging and time-consuming. This…

Artificial Intelligence · Computer Science 2023-11-03 Guohao Li , Hasan Abed Al Kader Hammoud , Hani Itani , Dmitrii Khizbullin , Bernard Ghanem

An important aspect of developing conversational agents is to give a bot the ability to improve through communicating with humans and to learn from the mistakes that it makes. Most research has focused on learning from fixed training sets…

Artificial Intelligence · Computer Science 2017-01-17 Jiwei Li , Alexander H. Miller , Sumit Chopra , Marc'Aurelio Ranzato , Jason Weston

While end-to-end neural conversation models have led to promising advances in reducing hand-crafted features and errors induced by the traditional complex system architecture, they typically require an enormous amount of data due to the…

Computation and Language · Computer Science 2018-01-10 Sungjin Lee
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