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This work aims to create a multimodal AI system that chats with humans and shares relevant photos. While earlier works were limited to dialogues about specific objects or scenes within images, recent works have incorporated images into…

Computation and Language · Computer Science 2023-05-08 Min Young Lee

Spoken dialogue systems that assist users to solve complex tasks such as movie ticket booking have become an emerging research topic in artificial intelligence and natural language processing areas. With a well-designed dialogue system as…

Computation and Language · Computer Science 2021-09-01 Shang-Yu Su , Po-Wei Lin , Yun-Nung Chen

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Since the late 1990s when speech companies began providing their customer-service software in the market, people have gotten used to speaking to machines. As people interact more often with voice and gesture controlled machines, they expect…

Computation and Language · Computer Science 2016-05-16 Pascale Fung , Dario Bertero , Yan Wan , Anik Dey , Ricky Ho Yin Chan , Farhad Bin Siddique , Yang Yang , Chien-Sheng Wu , Ruixi Lin

Intelligent conversational assistants, such as Apple's Siri, Microsoft's Cortana, and Amazon's Echo, have quickly become a part of our digital life. However, these assistants have major limitations, which prevents users from conversing with…

Human-Computer Interaction · Computer Science 2017-08-11 Ting-Hao Kenneth Huang , Walter S. Lasecki , Amos Azaria , Jeffrey P. Bigham

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Smart systems for Universities powered by Artificial Intelligence have been massively developed to help humans in various tasks. The chatbot concept is not something new in today society which is developing with recent technology. College…

Computation and Language · Computer Science 2021-05-26 Yurio Windiatmoko , Ahmad Fathan Hidayatullah , Ridho Rahmadi

Virtual and robotic agents capable of perceiving human empathy have the potential to participate in engaging and meaningful human-machine interactions that support human well-being. Prior research in computational empathy has focused on…

Robotics · Computer Science 2021-08-02 Leena Mathur , Micol Spitale , Hao Xi , Jieyun Li , Maja J Matarić

Large language models (LLMs) have advanced the development of various AI conversational agents, including role-playing conversational agents that mimic diverse characters and human behaviors. While prior research has predominantly focused…

Computation and Language · Computer Science 2024-08-06 Hongzhan Chen , Hehong Chen , Ming Yan , Wenshen Xu , Xing Gao , Weizhou Shen , Xiaojun Quan , Chenliang Li , Ji Zhang , Fei Huang , Jingren Zhou

Conversational agents ("bots") are beginning to be widely used in conversational interfaces. To design a system that is capable of emulating human-like interactions, a conversational layer that can serve as a fabric for chat-like…

Artificial Intelligence · Computer Science 2016-06-23 Abhay Prakash , Chris Brockett , Puneet Agrawal

Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…

Artificial Intelligence · Computer Science 2024-04-30 Jin Wang , JinFei Wang , Shuying Dai , Jiqiang Yu , Keqin Li

Current conversational systems can follow simple commands and answer basic questions, but they have difficulty maintaining coherent and open-ended conversations about specific topics. Competitions like the Conversational Intelligence…

Computation and Language · Computer Science 2018-11-09 Nicolas Gontier , Koustuv Sinha , Peter Henderson , Iulian Serban , Michael Noseworthy , Prasanna Parthasarathi , Joelle Pineau

The article proposes a system for knowledge-based conversation designed for Social Robots and other conversational agents. The proposed system relies on an Ontology for the description of all concepts that may be relevant conversation…

Robotics · Computer Science 2022-08-23 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

Training a task-completion dialogue agent via reinforcement learning (RL) is costly because it requires many interactions with real users. One common alternative is to use a user simulator. However, a user simulator usually lacks the…

Computation and Language · Computer Science 2018-05-24 Baolin Peng , Xiujun Li , Jianfeng Gao , Jingjing Liu , Kam-Fai Wong , Shang-Yu Su

To build a conversational agent that interacts fluently with humans, previous studies blend knowledge or personal profile into the pre-trained language model. However, the model that considers knowledge and persona at the same time is still…

Computation and Language · Computer Science 2023-01-09 Jungwoo Lim , Myunghoon Kang , Yuna Hur , Seungwon Jung , Jinsung Kim , Yoonna Jang , Dongyub Lee , Hyesung Ji , Donghoon Shin , Seungryong Kim , Heuiseok Lim

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

Human-Computer Interaction · Computer Science 2020-12-17 Sarada Devaram

Personalization in social robotics is critical for fostering effective human-robot interactions, yet systems often face the cold start problem, where initial user preferences or characteristics are unavailable. This paper proposes a novel…

Human-Computer Interaction · Computer Science 2025-04-03 Hamed Rahimi , Jeanne Cattoni , Meriem Beghili , Mouad Abrini , Mahdi Khoramshahi , Maribel Pino , Mohamed Chetouani

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the…

Computation and Language · Computer Science 2026-04-16 Fengran Mo , Yifan Gao , Sha Li , Hansi Zeng , Xin Liu , Zhaoxuan Tan , Xian Li , Jianshu Chen , Dakuo Wang , Meng Jiang

Trainable chatbots that exhibit fluent and human-like conversations remain a big challenge in artificial intelligence. Deep Reinforcement Learning (DRL) is promising for addressing this challenge, but its successful application remains an…