Related papers: Data models for service failure prediction in supp…
In this work, we presented the strategies and techniques that we have developed for predicting the near-future churners and win-backs for a telecom company. On a large-scale and real-world database containing customer profiles and some…
"Spillover" learning is defined as customers' learning about the quality of a service (or product) from their previous experiences with similar yet not identical services. In this paper, we propose a novel, parsimonious and general Bayesian…
As society becomes increasingly reliant on electricity, the reliability requirements for electricity supply continue to rise. In response, transmission/distribution system operators (T/DSOs) must improve their networks and operational…
The efficient and effective monitoring of mobile networks is vital given the number of users who rely on such networks and the importance of those networks. The purpose of this paper is to present a monitoring scheme for mobile networks…
This paper presents a second-order heavy traffic analysis of a single server queue that processes customers having deadlines using the earliest-deadline-first scheduling policy. For such systems, referred to as real-time queueing systems,…
Achieving connectivity reliability is one of the significant challenges for 5G and beyond 5G cellular networks. The present understanding of reliability in the context of mobile communication does not adequately cover the stochastic…
This paper proposes a general method to handle forecasts exposed to behavioural bias by finding appropriate outside views, in our case corporate sales forecasts of analysts. The idea is to find reference classes, i.e. peer groups, for each…
Cold load pick-up (CLPU) has been a critical concern to utilities. Researchers and industry practitioners have underlined the impact of CLPU on distribution system design and service restoration. The recent large-scale deployment of smart…
Software defect prediction plays a crucial role in estimating the most defect-prone components of software, and a large number of studies have pursued improving prediction accuracy within a project or across projects. However, the rules for…
Large scale power failures induced by severe weather have become frequent and damaging in recent years, causing millions of people to be without electricity service for days. Although the power industry has been battling weather-induced…
Motivated by timeouts in Internet services, we consider networks of infinite server queues in which routing decisions are based on deadlines. Specifically, at each node in the network, the total service time equals the minimum of several…
Prediction of breakdown in disordered solids under external loading in a question of paramount importance. Here we use a fiber bundle model for disordered solids and record the time series of the avalanche sizes and energy bursts. The time…
In recent times we hear increasingly often about cyber attacks on various commercial and strategic sites that manage to escape any defense. In this article, we model such attacks on networks via stochastic processes and predict the time of…
The routing algorithms for parallel computers, on-chip networks, multi-core processors, and multiprocessors system-on-chip (MP-SoCs) exhibit router failures must be able to handle interconnect router failures that render a symmetrical mesh…
Markov chain analysis is a key technique in formal verification. A practical obstacle is that all probabilities in Markov models need to be known. However, system quantities such as failure rates or packet loss ratios, etc. are often not --…
We use machine learning tools to model the line interaction of failure cascading in power grid networks. We first collect data sets of simulated trajectories of possible consecutive line failure following an initial random failure and…
This paper describes prediction methods for the number of future events from a population of units associated with an on-going time-to-event process. Examples include the prediction of warranty returns and the prediction of the number of…
Given key performance indicators collected with fine granularity as time series, our aim is to predict and explain failures in storage environments. Although explainable predictive modeling based on spiky telemetry data is key in many…
Supply chain network is critical to serving customers, so the most common practices are to determine the number, location, and capacity of facilities. But at the same time, uncertainties and risks must be taken into account in order to…
Many software systems offer configuration options to tailor their functionality and non-functional properties (e.g., performance). Often, users are interested in the (performance-)optimal configuration, but struggle to find it, due to…