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Training task-oriented dialogue systems typically requires turn-level annotations for interacting with their APIs: e.g. a dialogue state and the system actions taken at each step. These annotations can be costly to produce, error-prone, and…

Computation and Language · Computer Science 2024-10-17 Brendan King , Jeffrey Flanigan

Dialogue state tracking (DST) is a pivotal component in task-oriented dialogue systems. While it is relatively easy for a DST model to capture belief states in short conversations, the task of DST becomes more challenging as the length of a…

Computation and Language · Computer Science 2021-05-07 Ye Zhang , Yuan Cao , Mahdis Mahdieh , Jeffrey Zhao , Yonghui Wu

The goal of building intelligent dialogue systems has largely been separately pursued under two motives: task-oriented dialogue (TOD) systems, and open-domain systems for chit-chat (CC). Although previous TOD dialogue systems work well in…

Computation and Language · Computer Science 2022-05-13 Changhong Yu , Chunhong Zhang , Qi Sun

This study examined users' behavioral differences in a large corpus of Japanese human-robot interactions, comparing interactions between a tele-operated robot and an autonomous dialogue system. We analyzed user spoken behaviors in both…

Computation and Language · Computer Science 2024-10-07 Mikey Elmers , Koji Inoue , Divesh Lala , Keiko Ochi , Tatsuya Kawahara

Multi-domain dialogue state tracking (DST) is a critical component for conversational AI systems. The domain ontology (i.e., specification of domains, slots, and values) of a conversational AI system is generally incomplete, making the…

Computation and Language · Computer Science 2020-06-23 Li Zhou , Kevin Small

While multimodal conversation agents are gaining importance in several domains such as retail, travel etc., deep learning research in this area has been limited primarily due to the lack of availability of large-scale, open chatlogs. To…

Computation and Language · Computer Science 2018-02-01 Amrita Saha , Mitesh Khapra , Karthik Sankaranarayanan

Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…

Computation and Language · Computer Science 2022-10-17 Xin Tian , Yingzhan Lin , Mengfei Song , Siqi Bao , Fan Wang , Huang He , Shuqi Sun , Hua Wu

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang

Recent advances in conversational AI have demonstrated impressive capabilities in single-turn responses, yet multi-turn dialogues remain challenging for even the most sophisticated language models. Current dialogue datasets are limited in…

Computation and Language · Computer Science 2025-05-27 Alkis Koudounas , Moreno La Quatra , Elena Baralis

While automatic dialogue tutors hold great potential in making education personalized and more accessible, research on such systems has been hampered by a lack of sufficiently large and high-quality datasets. Collecting such datasets…

Computation and Language · Computer Science 2023-10-24 Jakub Macina , Nico Daheim , Sankalan Pal Chowdhury , Tanmay Sinha , Manu Kapur , Iryna Gurevych , Mrinmaya Sachan

Existing studies in conversational AI mostly treat task-oriented dialog (TOD) and question answering (QA) as separate tasks. Towards the goal of constructing a conversational agent that can complete user tasks and support information…

Computation and Language · Computer Science 2022-06-28 Miaoran Li , Baolin Peng , Jianfeng Gao , Zhu Zhang

Dialogue segmentation is a crucial task for dialogue systems allowing a better understanding of conversational texts. Despite recent progress in unsupervised dialogue segmentation methods, their performances are limited by the lack of…

Computation and Language · Computer Science 2023-10-17 Junfeng Jiang , Chengzhang Dong , Sadao Kurohashi , Akiko Aizawa

Task oriented dialogue (TOD) requires the complex interleaving of a number of individually controllable components with strong guarantees for explainability and verifiability. This has made it difficult to adopt the multi-turn multi-domain…

Computation and Language · Computer Science 2020-10-07 Oluwatobi O. Olabiyi , Prarthana Bhattarai , C. Bayan Bruss , Zachary Kulis

Most research on task oriented dialog modeling is based on written text input. However, users interact with practical dialog systems often using speech as input. Typically, systems convert speech into text using an Automatic Speech…

Artificial Intelligence · Computer Science 2022-12-20 Hagen Soltau , Izhak Shafran , Mingqiu Wang , Abhinav Rastogi , Jeffrey Zhao , Ye Jia , Wei Han , Yuan Cao , Aramys Miranda

We present ConvLab, an open-source multi-domain end-to-end dialog system platform, that enables researchers to quickly set up experiments with reusable components and compare a large set of different approaches, ranging from conventional…

Computation and Language · Computer Science 2019-04-19 Sungjin Lee , Qi Zhu , Ryuichi Takanobu , Xiang Li , Yaoqin Zhang , Zheng Zhang , Jinchao Li , Baolin Peng , Xiujun Li , Minlie Huang , Jianfeng Gao

Open-domain dialogue systems aim to converse with humans through text, and dialogue research has heavily relied on benchmark datasets. In this work, we observe the overlapping problem in DailyDialog and OpenSubtitles, two popular…

Computation and Language · Computer Science 2022-05-10 Yuqiao Wen , Guoqing Luo , Lili Mou

Task-oriented dialog systems empower users to accomplish their goals by facilitating intuitive and expressive natural language interactions. State-of-the-art approaches in task-oriented dialog systems formulate the problem as a conditional…

Computation and Language · Computer Science 2024-07-24 Adib Mosharrof , M. H. Maqbool , A. B. Siddique

Task-oriented dialogue systems have been plagued by the difficulties of obtaining large-scale and high-quality annotated conversations. Furthermore, most of the publicly available datasets only include written conversations, which are…

Computation and Language · Computer Science 2021-12-24 Xin Tian , Xinxian Huang , Dongfeng He , Yingzhan Lin , Siqi Bao , Huang He , Liankai Huang , Qiang Ju , Xiyuan Zhang , Jian Xie , Shuqi Sun , Fan Wang , Hua Wu , Haifeng Wang

Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

Computation and Language · Computer Science 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

Building dialogue generation systems in a zero-shot scenario remains a huge challenge, since the typical zero-shot approaches in dialogue generation rely heavily on large-scale pre-trained language generation models such as GPT-3 and T5.…

Computation and Language · Computer Science 2022-08-19 Yongkang Liu , Shi Feng , Daling Wang , Yifei Zhang