Related papers: Supporting Answerers with Feedback in Social Q&A
Feedback in creativity support tools can help crowdworkers to improve their ideations. However, current feedback methods require human assessment from facilitators or peers. This is not scalable to large crowds. We propose Interpretable…
Most research on question answering focuses on the pre-deployment stage; i.e., building an accurate model for deployment. In this paper, we ask the question: Can we improve QA systems further \emph{post-}deployment based on user…
The use of argumentation in education has been shown to improve critical thinking skills for end-users such as students, and computational models for argumentation have been developed to assist in this process. Although these models are…
Quora is one of the most popular community Q&A sites of recent times. However, many question posts on this Q&A site often do not get answered. In this paper, we quantify various linguistic activities that discriminates an answered question…
This paper investigates how collaborative AI systems can enhance user agency in identifying and evaluating misinformation on social media platforms. Traditional methods, such as personal judgment or basic fact-checking, often fall short…
Online design communities, where members exchange free-form views on others' designs, offer a space for beginners to learn visual design. However, the content of these communities is often unorganized for learners, containing many…
Recently, automatic code comment generation is proposed to facilitate program comprehension. Existing code comment generation techniques focus on describing the functionality of the source code. However, there are other aspects such as…
High-quality feedback is essential for effective human-AI interaction. It bridges knowledge gaps, corrects digressions, and shapes system behavior; both during interaction and throughout model development. Yet despite its importance, human…
Seeking advice is a core human behavior that the internet has reinvented twice: first through forums and Q&A communities that crowdsource public guidance, and now through large language models (LLMs). Yet the quality of this LLM advice for…
When we use the wisdom of the crowds, we usually rank the answers according to their popularity, especially when we cannot verify the answers. However, this can be very dangerous when the majority make systematic mistakes. A fundamental…
Collaborative filtering systems heavily depend on user feedback expressed in product ratings to select and rank items to recommend. In this study we explore how users value different collaborative explanation styles following the user-based…
The usage and amount of information available on the internet increase over the past decade. This digitization leads to the need for automated answering system to extract fruitful information from redundant and transitional knowledge…
Question-&-Answer (QA) websites have emerged as efficient platforms for knowledge sharing and problem solving. In particular, the Stack Exchange platform includes some of the most popular QA communities to date, such as Stack Overflow.…
Social media platforms today strive to improve user experience through AI recommendations, yet the value of such recommendations vanishes as users do not understand the reasons behind them. This issue arises because explainability in social…
Community question answering (CQA) forums are Internet-based platforms where users ask questions about a topic and other expert users try to provide solutions. Many CQA forums such as Quora, Stackoverflow, Yahoo!Answer, StackExchange exist…
The potential of Generative AI (GenAI) for generating feedback in computing education has been the subject of numerous studies. However, there is still limited research on how computing students engage with this feedback and to what extent…
Generative AI (GenAI) tools are transforming information seeking, but their fluent, authoritative responses risk overreliance and discourage independent verification and reasoning. Rather than replacing the cognitive work of users, GenAI…
Studies of online social influence have demonstrated that friends have important effects on many types of behavior in a wide variety of settings. However, we know much less about how influence works among relative strangers in digital…
As the integration of large language models into daily life is on the rise, there is a clear gap in benchmarks for advising on subjective and personal dilemmas. To address this, we introduce AdvisorQA, the first benchmark developed to…
Social media users post content on various topics. A defining feature of social media is that other users can provide feedback -- called community feedback -- to their content in the form of comments, replies, and retweets. We hypothesize…