Related papers: Supporting Answerers with Feedback in Social Q&A
Graduate-level CS programs in the U.S. increasingly enroll international students, with 60.2 percent of master's degrees in 2023 awarded to non-U.S. students. Many of these students take online courses, where peer feedback is used to engage…
Online reviews have become essential for users to make informed decisions in everyday tasks ranging from planning summer vacations to purchasing groceries and making financial investments. A key problem in using online reviews is the…
Many people learn programming independently from online resources and often report struggles in achieving their personal learning goals. Learners frequently describe their experiences as isolating and frustrating, challenged by abundant…
Large language models (LLMs) are increasingly used to generate feedback, yet their impact on learning remains underexplored, especially compared to existing feedback methods. This study investigates how on-demand LLM-generated explanatory…
When the college student satisfaction survey is considered in the promotion and recognition of instructors, a usual complaint is related to the impact that biased ratings have on the arithmetic mean (used as a measure of teaching…
In this paper we consider the neuroscientific theory of the Bayesian brain in the light of adaptive web systems and content personalisation. In particular, we elaborate on neural mechanisms of human decision-making and the origin of lacking…
When answering a question, people often draw upon their rich world knowledge in addition to the particular context. Recent work has focused primarily on answering questions given some relevant document or context, and required very little…
Feedback is essential for learning, but its effectiveness relies heavily on how well it engages students in the educational process. Generative AI offers novel opportunities to efficiently produce rich, formative feedback, ranging from…
While the body of research directed towards constructing and generating clarifying questions in mixed-initiative conversational search systems is vast, research aimed at processing and comprehending users' answers to such questions is…
AI-powered educational technologies have demonstrated measurable benefits for learners, but their design and evaluation have largely centered on K-12 contexts. As a result, many AI-supported learning systems remain poorly aligned with the…
As the amount of information online continues to grow, a correspondingly important opportunity is for individuals to reuse knowledge which has been summarized by others rather than starting from scratch. However, appropriate reuse requires…
The wealth of information available through the Internet and social media is unprecedented. Within computing fields, websites such as Stack Overflow are considered important sources for users seeking solutions to their computing and…
CQA services are collaborative platforms where users ask and answer questions. We investigate the influence of national culture on people's online questioning and answering behavior. For this, we analyzed a sample of 200 thousand users in…
We conducted a qualitative user study with 77 consumers to investigate what social aspects are relevant when supporting customers during their shopping activities and particularly in situations when they are undecided. Twenty-five…
With the increasing popularity of social means to satisfy information needs using Social Media (e.g., Social Media Question Asking, SMQA) or Social Information Retrieval approaches, this paper tries to identify types of information needs…
Feedback is one of the most crucial components to facilitate effective learning. With the rise of large language models (LLMs) in recent years, research in programming education has increasingly focused on automated feedback generation to…
Existing open-domain dialog models are generally trained to minimize the perplexity of target human responses. However, some human replies are more engaging than others, spawning more followup interactions. Current conversational models are…
Question answering (QA) can only make progress if we know if an answer is correct, but current answer correctness (AC) metrics struggle with verbose, free-form answers from large language models (LLMs). There are two challenges with current…
The use of artificial intelligence (AI) to support creative writing has bloomed in recent years. However, it is less well understood how AI compares to on-demand human support. We explored how writers interact with both AI and crowd worker…
Eliciting feedback from end users of NLP models can be beneficial for improving models. However, how should we present model responses to users so they are most amenable to be corrected from user feedback? Further, what properties do users…