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Related papers: Neural Approaches to Conversational AI

200 papers

The human-centric explainable artificial intelligence (HCXAI) community has raised the need for framing the explanation process as a conversation between human and machine. In this position paper, we establish desiderata for Mediators,…

Computation and Language · Computer Science 2022-06-14 Nils Feldhus , Ajay Madhavan Ravichandran , Sebastian Möller

Multi-party Conversational Agents (MPCAs) are systems designed to engage in dialogue with more than two participants simultaneously. Unlike traditional two-party agents, designing MPCAs faces additional challenges due to the need to…

Computation and Language · Computer Science 2025-05-27 Sagar Sapkota , Mohammad Saqib Hasan , Mubarak Shah , Santu Karmaker

Persuasion, as one of the crucial abilities in human communication, has garnered extensive attention from researchers within the field of intelligent dialogue systems. We humans tend to persuade others to change their viewpoints, attitudes…

Computation and Language · Computer Science 2024-02-08 Mengqi Chen , Bin Guo , Hao Wang , Haoyu Li , Qian Zhao , Jingqi Liu , Yasan Ding , Yan Pan , Zhiwen Yu

AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are typically presented as non-interactive visualizations. Evaluators may have questions about test recordings, but have no way of asking them.…

Human-Computer Interaction · Computer Science 2023-03-08 Emily Kuang , Ehsan Jahangirzadeh Soure , Mingming Fan , Jian Zhao , Kristen Shinohara

A question answering (QA) system is a type of conversational AI that generates natural language answers to questions posed by human users. QA systems often form the backbone of interactive dialogue systems, and have been studied extensively…

Software Engineering · Computer Science 2021-01-12 Aakash Bansal , Zachary Eberhart , Lingfei Wu , Collin McMillan

Conversational human-AI interaction (CHAI) have recently driven mainstream adoption of AI. However, CHAI poses two key challenges for designers and researchers: users frequently have ambiguous goals and an incomplete understanding of AI…

Human-Computer Interaction · Computer Science 2025-01-31 Arthur Caetano , Kavya Verma , Atieh Taheri , Radha Kumaran , Zichen Chen , Jiaao Chen , Tobias Höllerer , Misha Sra

We present a chatbot implementing a novel dialogue management approach based on logical inference. Instead of framing conversation a sequence of response generation tasks, we model conversation as a collaborative inference process in which…

Computation and Language · Computer Science 2021-11-02 Sarah E. Finch , James D. Finch , Daniil Huryn , William Hutsell , Xiaoyuan Huang , Han He , Jinho D. Choi

This paper investigates the impact of a group-adaptive conversation design in two socially interactive agents (SIAs) through two real-world studies. Both SIAs - Furhat, a social robot, and MetaHuman, a virtual agent - were equipped with a…

Robotics · Computer Science 2025-06-13 Ana Müller , Sabina Jeschke , Anja Richert

Designing machine intelligence to converse with a human user necessarily requires an understanding of how humans participate in conversation, and thus conversation modeling is an important task in natural language processing. New…

Computation and Language · Computer Science 2023-05-16 Sean Paulsen

Conversational agents are exploding in popularity. However, much work remains in the area of social conversation as well as free-form conversation over a broad range of domains and topics. To advance the state of the art in conversational…

When AI systems allow human-like communication, they elicit increasingly complex relational responses. Knowledge workers face a particular challenge: They approach these systems as tools while interacting with them in ways that resemble…

Human-Computer Interaction · Computer Science 2026-03-02 Emrecan Gulay , Eleonora Picco , Enrico Glerean , Corinna Coupette

For a growing number of people, AI chatbots have become close personal companions. Despite rising scholarly attention, theoretical accounts of how such relationships develop remain fragmented. Existing frameworks address important aspects…

Human-Computer Interaction · Computer Science 2026-01-27 Nadja Rupprechter , Tobias Dienlin , Tilo Hartmann

As conversational agents become integral parts of many aspects of our lives, current approaches are reaching bottlenecks of performance that require increasing amounts of data or increasingly powerful models. It is also becoming clear that…

Human-Computer Interaction · Computer Science 2020-06-30 Alexandros Papangelis , Stefan Ultes

Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…

Human-Computer Interaction · Computer Science 2021-04-12 Abhishek Kaushik , Gareth J. F. Jones

Building a persona-based conversation agent is challenging owing to the lack of large amounts of speaker-specific conversation data for model training. This paper addresses the problem by proposing a multi-task learning approach to training…

Computation and Language · Computer Science 2017-10-23 Yi Luan , Chris Brockett , Bill Dolan , Jianfeng Gao , Michel Galley

The dialogue experience with conversational agents can be greatly enhanced with multimodal and immersive interactions in virtual reality. In this work, we present an open-source architecture with the goal of simplifying the development of…

Artificial Intelligence · Computer Science 2023-08-08 Michele Yin , Gabriel Roccabruna , Abhinav Azad , Giuseppe Riccardi

As a cornerstone of modern information access, search engines have become indispensable in everyday life. With the rapid advancements in AI and natural language processing (NLP) technologies, particularly large language models (LLMs),…

Computation and Language · Computer Science 2025-08-07 Fengran Mo , Kelong Mao , Ziliang Zhao , Hongjin Qian , Haonan Chen , Yiruo Cheng , Xiaoxi Li , Yutao Zhu , Zhicheng Dou , Jian-Yun Nie

Despite growing recognition that responsible AI requires domain knowledge, current work on conversational AI primarily draws on clinical expertise that prioritises diagnosis and intervention. However, much of everyday emotional support…

Human-Computer Interaction · Computer Science 2026-04-15 Joel Wester , Samuel Rhys Cox , Henning Pohl , Niels van Berkel

In recent years, artificial intelligence has developed in a variety of fields and is now integrated into many aspects of our daily lives. This includes AI speakers,communication robots, and other interactive systems. We are interested in AI…

Computation · Statistics 2022-10-20 Goro Miyano , Kotaro Matsuo , Tomohiro , Kawatsu , Ibuki Unno , Kisumi Shibata , Mitsuki Fumoto

Modern Artificial Intelligence (AI) systems excel at diverse tasks, from image classification to strategy games, even outperforming humans in many of these domains. After making astounding progress in language learning in the recent decade,…

Computation and Language · Computer Science 2022-01-11 Marina Dubova