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Related papers: Neural Approaches to Conversational AI

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We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…

Computation and Language · Computer Science 2016-10-06 Yueming Sun , Yi Zhang , Yunfei Chen , Roger Jin

Along with the development of chatbot, language models and speech technologies, there is a growing possibility and interest of creating systems able to interface with humans seamlessly through natural language or directly via speech. In…

Artificial Intelligence · Computer Science 2024-06-14 Frank Joublin , Antonello Ceravola , Cristian Sandu

Many businesses and consumers are extending the capabilities of voice-based services such as Amazon Alexa, Google Home, Microsoft Cortana, and Apple Siri to create custom voice experiences (also known as skills). As the number of these…

Computation and Language · Computer Science 2019-11-18 Maryam Fazel-Zarandi , Sampat Biswas , Ryan Summers , Ahmed Elmalt , Andy McCraw , Michael McPhilips , John Peach

This review examines the role of artificial intelligence (AI) agents in programming education, focusing on how these tools are being integrated into educational practice and their impact on student learning outcomes. An analysis of…

Human-Computer Interaction · Computer Science 2026-01-16 Said Elnaffar , Farzad Rashidi , Abedallah Zaid Abualkishik

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Intelligent agents have great potential as facilitators of group conversation among older adults. However, little is known about how to design agents for this purpose and user group, especially in terms of agent embodiment. To this end, we…

We present the first English corpus study on abusive language towards three conversational AI systems gathered "in the wild": an open-domain social bot, a rule-based chatbot, and a task-based system. To account for the complexity of the…

Computation and Language · Computer Science 2021-09-21 Amanda Cercas Curry , Gavin Abercrombie , Verena Rieser

Recent advancements in generative artificial intelligence (generative AI) technologies have transformed the computer science discipline of natural language processing. However, generative AI retains the anthropomorphic model of simulating…

Computers and Society · Computer Science 2026-03-03 Dejan Grba , Vladimir Todorović

Animated avatars, which look and talk like humans, are iconic visions of the future of AI-powered systems. Through many sci-fi movies we are acquainted with the idea of speaking to such virtual personalities as if they were humans. Today,…

Artificial Intelligence · Computer Science 2022-03-18 Dietmar Jannach , Li Chen

Research has shown that human-agent relationships form in similar ways to human-human relationships. Since children do not have the same critical analysis skills as adults (and may over-trust technology, for example), this…

Human-Computer Interaction · Computer Science 2022-09-13 Jessica Van Brummelen , Mingyan Claire Tian , Maura Kelleher , Nghi Hoang Nguyen

Understanding each other is the key to success in collaboration. For humans, attributing mental states to others, the theory of mind, provides the crucial advantage. We argue for formulating human--AI interaction as a multi-agent problem,…

Human-Computer Interaction · Computer Science 2019-12-12 Mustafa Mert Çelikok , Tomi Peltola , Pedram Daee , Samuel Kaski

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able to leverage world knowledge spanning several domains…

The article further develops and formalizes a theory of friendly dialogue in an AI System of Dr. Watson type, as proposed in our previous publication[4],[19]. The main principle of this type of AI is to guide the user toward a solution in a…

Artificial Intelligence · Computer Science 2024-07-31 Saveli Goldberg , Vladimir Sluchak

Neural generative models have been become increasingly popular when building conversational agents. They offer flexibility, can be easily adapted to new domains, and require minimal domain engineering. A common criticism of these systems is…

Computation and Language · Computer Science 2019-07-29 Chinnadhurai Sankar , Sandeep Subramanian , Christopher Pal , Sarath Chandar , Yoshua Bengio

Remarkable advancements in modern generative foundation models have enabled the development of sophisticated and highly capable autonomous agents that can observe their environment, invoke tools, and communicate with other agents to solve…

Human-Computer Interaction · Computer Science 2024-12-17 Gagan Bansal , Jennifer Wortman Vaughan , Saleema Amershi , Eric Horvitz , Adam Fourney , Hussein Mozannar , Victor Dibia , Daniel S. Weld

Parent-AI collaboration to support real-time conversations with children is challenging due to the sensitivity and open-ended nature of such interactions. Existing systems often simplify collaboration into static modes, providing limited…

Human-Computer Interaction · Computer Science 2026-04-02 Yu Mei , Ziyao Zhang , Qingyang Wan , Shiyi Wang , Ge Wang , Jie Cai , Chun Yu , Yuanchun Shi

The ability to interact with machines using natural human language is becoming not just commonplace, but expected. The next step is not just text interfaces, but speech interfaces and not just with computers, but with all machines including…

The objective of this work is to train a chatbot capable of solving evolving problems through conversing with a user about a problem the chatbot cannot directly observe. The system consists of a virtual problem (in this case a simple game),…

Artificial Intelligence · Computer Science 2024-01-12 Michael Free , Andrew Langworthy , Mary Dimitropoulaki , Simon Thompson

Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…

Computers and Society · Computer Science 2025-06-06 Zhengbang Yang , Junyuan Hong , Yijiang Pang , Jiayu Zhou , Zhuangdi Zhu
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