Related papers: Neural Approaches to Conversational AI
Conversational AI is increasingly deployed in emotionally charged and ethically sensitive interactions. Previous research has primarily concentrated on emotional benchmarks or static safety checks, overlooking how alignment unfolds in…
One of the long-standing aspirations in conversational AI is to allow them to autonomously take initiatives in conversations, i.e., being proactive. This is especially challenging for multi-party conversations. Prior NLP research focused…
Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…
In an era where single large language models have dominated the landscape of artificial intelligence for years, multi-agent systems arise as new protagonists in conversational task-solving. While previous studies have showcased their…
Conversational agents (CAs) embodied in speakers or chatbots are becoming very popular in some countries, and despite their adult-centred design, they have become part of children's lives, generating a need for children-centric trustworthy…
This is a speculative essay on interface design and artificial intelligence. Recently there has been a surge of attention to chatbots based on large language models, including widely reported unsavory interactions. We contend that part of…
Dialog systems research has primarily been focused around two main types of applications - task-oriented dialog systems that learn to use clarification to aid in understanding a goal, and open-ended dialog systems that are expected to carry…
In an era of AI's growing capabilities and influences, recent advancements are reshaping HCI and CSCW's view of AI. Playful interactions emerged as an important way for users to make sense of the ever-changing AI technologies, yet remained…
Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…
Recent research on proactive conversational agents (PCAs) mainly focuses on improving the system's capabilities in anticipating and planning action sequences to accomplish tasks and achieve goals before users articulate their requests. This…
Artificial intelligence (AI) systems are evolving beyond passive tools into autonomous agents capable of reasoning, adapting, and acting with minimal human intervention. Despite their growing presence, a structured framework is lacking to…
Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…
Conversational agents have been gaining increasing popularity in recent years. Influenced by the widespread adoption of task-oriented agents such as Apple Siri and Amazon Alexa, these agents are being deployed into various applications to…
Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…
The development of conversational agents to interact with patients and deliver clinical advice has attracted the interest of many researchers, particularly in light of the COVID-19 pandemic. The training of an end-to-end neural based dialog…
Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…
With increasing physicians' workload and patients' needs for care, there is a need for technology that facilitates physicians work and performs continues follow-up with patients. Existing approaches focus merely on improving patient's…
The development of AI agents based on large, open-domain language models (LLMs) has paved the way for the development of general-purpose AI assistants that can support human in tasks such as writing, coding, graphic design, and scientific…
Novel user interfaces based on artificial intelligence, such as natural-language agents, present new categories of engineering challenges. These systems need to cope with uncertainty and ambiguity, interface with machine learning…
AI alignment is about ensuring AI systems only pursue goals and activities that are beneficial to humans. Most of the current approach to AI alignment is to learn what humans value from their behavioural data. This paper proposes a…