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Related papers: Neural Approaches to Conversational AI

200 papers

Dialogue systems have attracted more and more attention. Recent advances on dialogue systems are overwhelmingly contributed by deep learning techniques, which have been employed to enhance a wide range of big data applications such as…

Computation and Language · Computer Science 2020-07-03 Hongshen Chen , Xiaorui Liu , Dawei Yin , Jiliang Tang

Recent years have seen growing interest in conversational agents, such as chatbots, which are a very good fit for automated customer support because the domain in which they need to operate is narrow. This interest was in part inspired by…

Computation and Language · Computer Science 2018-09-05 Momchil Hardalov , Ivan Koychev , Preslav Nakov

Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…

Computation and Language · Computer Science 2019-06-25 Endang Wahyu Pamungkas

Conversational AI has become an increasingly prominent and practical application of machine learning. However, existing conversational AI techniques still suffer from various limitations. One such limitation is a lack of well-developed…

Computation and Language · Computer Science 2025-03-25 Junfeng Liu , Christopher Symons , Ranga Raju Vatsavai

Conversational agents are increasingly integrated into the most private and intimate aspects of users' lives, from discussions of mental health to financial decisions. As a result, these systems have access to reams of sensitive user data.…

Human-Computer Interaction · Computer Science 2026-05-29 Jacob Erickson

Some exciting new approaches to neural architectures for the analysis of conversation have been introduced over the past couple of years. These include neural architectures for detecting emotion, dialogue acts, and sentiment polarity. They…

Computation and Language · Computer Science 2022-04-01 Chloé Clavel , Matthieu Labeau , Justine Cassell

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

In recent years, fostered by deep learning technologies and by the high demand for conversational AI, various approaches have been proposed that address the capacity to elicit and understand user's needs in task-oriented dialogue systems.…

Computation and Language · Computer Science 2020-11-03 Samuel Louvan , Bernardo Magnini

In this paper, we present a methodology for the development of embodied conversational agents for social virtual worlds. The agents provide multimodal communication with their users in which speech interaction is included. Our proposal…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-29 D. Griol , A. Sanchis , J. M. Molina , Z. Callejas

We study the problem of imposing conversational goals/keywords on open-domain conversational agents, where the agent is required to lead the conversation to a target keyword smoothly and fast. Solving this problem enables the application of…

Computation and Language · Computer Science 2021-03-02 Peixiang Zhong , Yong Liu , Hao Wang , Chunyan Miao

Question answering (QA) systems provide a way of querying the information available in various formats including, but not limited to, unstructured and structured data in natural languages. It constitutes a considerable part of…

Computation and Language · Computer Science 2021-06-04 Munazza Zaib , Wei Emma Zhang , Quan Z. Sheng , Adnan Mahmood , Yang Zhang

There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…

Computation and Language · Computer Science 2020-03-02 Minlie Huang , Xiaoyan Zhu , Jianfeng Gao

Heuristics and cognitive biases are an integral part of human decision-making. Automatically detecting a particular cognitive bias could enable intelligent tools to provide better decision-support. Detecting the presence of a cognitive bias…

Human-Computer Interaction · Computer Science 2024-01-15 Stephen Pilli

Recent advances in Large Language Models (LLMs) have propelled conversational AI from traditional dialogue systems into sophisticated agents capable of autonomous actions, contextual awareness, and multi-turn interactions with users. Yet,…

Artificial Intelligence · Computer Science 2025-04-25 Emre Can Acikgoz , Cheng Qian , Hongru Wang , Vardhan Dongre , Xiusi Chen , Heng Ji , Dilek Hakkani-Tür , Gokhan Tur

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

Human-Computer Interaction · Computer Science 2020-12-17 Sarada Devaram

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…

Artificial Intelligence · Computer Science 2018-03-28 Biplav Srivastava

As AI systems become increasingly conversational, a gap emerges wherein explanations are studied as static artifacts, yet in practice, are experienced as dialogue. In this provocation, we argue that the conversational layer around an…

Human-Computer Interaction · Computer Science 2026-05-28 Niharika Mathur , Smit Desai

With children talking to smart-speakers, smart-phones and even smart-microwaves daily, it is increasingly important to educate students on how these agents work-from underlying mechanisms to societal implications. Researchers are developing…

Computers and Society · Computer Science 2020-09-15 Jessica Van Brummelen , Tommy Heng , Viktoriya Tabunshchyk