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We present opinion recommendation, a novel task of jointly predicting a custom review with a rating score that a certain user would give to a certain product or service, given existing reviews and rating scores to the product or service by…

Computation and Language · Computer Science 2017-02-07 Zhongqing Wang , Yue Zhang

Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…

Computation and Language · Computer Science 2018-01-25 Zhen Wu , Xin-Yu Dai , Cunyan Yin , Shujian Huang , Jiajun Chen

A large amount of information exists in reviews written by users. This source of information has been ignored by most of the current recommender systems while it can potentially alleviate the sparsity problem and improve the quality of…

Machine Learning · Computer Science 2017-01-18 Lei Zheng , Vahid Noroozi , Philip S. Yu

The success of recommender systems in modern online platforms is inseparable from the accurate capture of users' personal tastes. In everyday life, large amounts of user feedback data are created along with user-item online interactions in…

Machine Learning · Computer Science 2019-06-25 Xiao Zhou , Danyang Liu , Jianxun Lian , Xing Xie

Much unstructured data has been produced with the growth of the Internet and social media. A significant volume of textual data includes users' opinions about products in online stores and social media. By exploring and categorizing them,…

Information Retrieval · Computer Science 2023-07-18 Minoo Sayyadpour , Ali Nazarizadeh

User evaluations include a significant quantity of information across online platforms. This information source has been neglected by the majority of existing recommendation systems, despite its potential to ease the sparsity issue and…

Information Retrieval · Computer Science 2022-06-24 Aristeidis Karras , Christos Karras

Suggestion mining is increasingly becoming an important task along with sentiment analysis. In today's cyberspace world, people not only express their sentiments and dispositions towards some entities or services, but they also spend…

Computation and Language · Computer Science 2018-11-02 Hitesh Golchha , Deepak Gupta , Asif Ekbal , Pushpak Bhattacharyya

Recent studies in recommender systems have managed to achieve significantly improved performance by leveraging reviews for rating prediction. However, despite being extensively studied, these methods still suffer from some limitations.…

Information Retrieval · Computer Science 2021-08-19 Kai Zhang , Hao Qian , Qi Liu , Zhiqiang Zhang , Jun Zhou , Jianhui Ma , Enhong Chen

Understanding customer attitudes has become a critical component of decision-making due to the growing influence of social media and e-commerce. Text-based opinions are the most structured, hence playing an important role in sentiment…

Computation and Language · Computer Science 2025-11-20 Adel Hidri , Suleiman Ali Alsaif , Muteeb Alahmari , Eman AlShehri , Minyar Sassi Hidri

Recommender systems can automatically recommend users with items that they probably like. The goal of them is to model the user-item interaction by effectively representing the users and items. Existing methods have primarily learned the…

Information Retrieval · Computer Science 2024-04-30 Xue Dong , Xuemeng Song , Na Zheng , Yinwei Wei , Zhongzhou Zhao

Understanding customer sentiments is of paramount importance in marketing strategies today. Not only will it give companies an insight as to how customers perceive their products and/or services, but it will also give them an idea on how to…

Computation and Language · Computer Science 2020-06-17 Abien Fred Agarap

For better user satisfaction and business effectiveness, more and more attention has been paid to the sequence-based recommendation system, which is used to infer the evolution of users' dynamic preferences, and recent studies have noticed…

Information Retrieval · Computer Science 2021-07-15 Zhi Bian , Shaojun Zhou , Hao Fu , Qihong Yang , Zhenqi Sun , Junjie Tang , Guiquan Liu , Kaikui Liu , Xiaolong Li

Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…

Information Retrieval · Computer Science 2019-07-02 Chenliang Li , Xichuan Niu , Xiangyang Luo , Zhenzhong Chen , Cong Quan

With the popularity of social networks, and e-commerce websites, sentiment analysis has become a more active area of research in the past few years. On a high level, sentiment analysis tries to understand the public opinion about a specific…

Computation and Language · Computer Science 2019-04-14 Shervin Minaee , Elham Azimi , AmirAli Abdolrashidi

Learning user preferences for products based on their past purchases or reviews is at the cornerstone of modern recommendation engines. One complication in this learning task is that some users are more likely to purchase products or review…

Information Retrieval · Computer Science 2023-03-08 Wanning Chen , Mohsen Bayati

We use over 350,000 Yelp reviews on 5,000 restaurants to perform an ablation study on text preprocessing techniques. We also compare the effectiveness of several machine learning and deep learning models on predicting user sentiment…

Computation and Language · Computer Science 2020-04-30 Siqi Liu

The development of an automatic way to extract user opinions about products, movies, and foods from online social network (OSN) interactions is among the main interests of sentiment analysis and opinion mining studies. Existing approaches…

Social and Information Networks · Computer Science 2021-05-14 Amin Mahmoudi

Our study employs sentiment analysis to evaluate the compatibility of Amazon.com reviews with their corresponding ratings. Sentiment analysis is the task of identifying and classifying the sentiment expressed in a piece of text as being…

Information Retrieval · Computer Science 2019-04-09 Nishit Shrestha , Fatma Nasoz

Tasks such as search and recommendation have become increas- ingly important for E-commerce to deal with the information over- load problem. To meet the diverse needs of di erent users, person- alization plays an important role. In many…

Machine Learning · Statistics 2018-05-29 Yabo Ni , Dan Ou , Shichen Liu , Xiang Li , Wenwu Ou , Anxiang Zeng , Luo Si

The rise of social media is enabling people to freely express their opinions about products and services. The aim of sentiment analysis is to automatically determine subject's sentiment (e.g., positive, negative, or neutral) towards a…

Computation and Language · Computer Science 2018-08-16 Kia Dashtipour , Mandar Gogate , Ahsan Adeel , Cosimo Ieracitano , Hadi Larijani , Amir Hussain
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