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User profiling means exploiting the technology of machine learning to predict attributes of users, such as demographic attributes, hobby attributes, preference attributes, etc. It's a powerful data support of precision marketing. Existing…

Computation and Language · Computer Science 2018-10-17 Yunpei Zheng , Lin Li , Luo Zhong , Jianwei Zhang , Jinhang Liu

Sentiment analysis is integral to understanding the voice of the customer and informing businesses' strategic decisions. Conventional sentiment analysis involves three separate tasks: aspect-category detection, aspect-category sentiment…

Computation and Language · Computer Science 2025-08-14 Wenchang Li , John P. Lalor , Yixing Chen , Vamsi K. Kanuri

User and product information associated with a review is useful for sentiment polarity prediction. Typical approaches incorporating such information focus on modeling users and products as implicitly learned representation vectors. Most do…

Computation and Language · Computer Science 2022-12-20 Chenyang Lyu , Linyi Yang , Yue Zhang , Yvette Graham , Jennifer Foster

Acquiring accurate summarization and sentiment from user reviews is an essential component of modern e-commerce platforms. Review summarization aims at generating a concise summary that describes the key opinions and sentiment of a review,…

Computation and Language · Computer Science 2021-02-03 Hou Pong Chan , Wang Chen , Irwin King

Past work that improves document-level sentiment analysis by encoding user and product information has been limited to considering only the text of the current review. We investigate incorporating additional review text available at the…

Computation and Language · Computer Science 2020-11-19 Chenyang Lyu , Jennifer Foster , Yvette Graham

Most NN-RSs focus on accuracy by building representations from the direct user-item interactions (e.g., user-item rating matrix), while ignoring the underlying relatedness between users and items (e.g., users who rate the same ratings for…

Information Retrieval · Computer Science 2022-05-20 Yuanbo Xu , En Wang , Yongjian Yang , Yi Chang

User response prediction is a crucial component for personalized information retrieval and filtering scenarios, such as recommender system and web search. The data in user response prediction is mostly in a multi-field categorical format…

Information Retrieval · Computer Science 2018-07-03 Yanru Qu , Bohui Fang , Weinan Zhang , Ruiming Tang , Minzhe Niu , Huifeng Guo , Yong Yu , Xiuqiang He

Modeling user behavior sequences in recommender systems is essential for understanding user preferences over time, enabling personalized and accurate recommendations for improving user retention and enhancing business values. Despite its…

Information Retrieval · Computer Science 2025-02-18 Hui Lu , Zheng Chai , Yuchao Zheng , Zhe Chen , Deping Xie , Peng Xu , Xun Zhou , Di Wu

Due to flourish of the Web 2.0, web opinion sources are rapidly emerging containing precious information useful for both customers and manufactures. Recently, feature based opinion mining techniques are gaining momentum in which customer…

Information Retrieval · Computer Science 2015-04-27 Ahmad Kamal

Sequential recommendation has become increasingly essential in various online services. It aims to model the dynamic preferences of users from their historical interactions and predict their next items. The accumulated user behavior records…

Information Retrieval · Computer Science 2021-02-19 Qiaoyu Tan , Jianwei Zhang , Ninghao Liu , Xiao Huang , Hongxia Yang , Jingren Zhou , Xia Hu

This paper presents a deep learning based approach to extract product comparison information out of user reviews on various e-commerce websites. Any comparative product review has three major entities of information: the names of the…

Information Retrieval · Computer Science 2023-11-01 Jatin Arora , Sumit Agrawal , Pawan Goyal , Sayan Pathak

Traditional Collaborative Filtering (CF) based methods are applied to understand the personal preferences of users/customers for items or products from the rating matrix. Usually, the rating matrix is sparse in nature. So there are some…

Information Retrieval · Computer Science 2022-10-12 Supriyo Mandal , Abyayananda Maiti

Collaborative filtering is a very useful general technique for exploiting the preference patterns of a group of users to predict the utility of items to a particular user. Previous research has studied several probabilistic graphic models…

Information Retrieval · Computer Science 2012-12-12 Rong Jin , Luo Si , ChengXiang Zhai

User reviews contain rich semantics towards the preference of users to features of items. Recently, many deep learning based solutions have been proposed by exploiting reviews for recommendation. The attention mechanism is mainly adopted in…

Information Retrieval · Computer Science 2019-07-02 Chenliang Li , Cong Quan , Li Peng , Yunwei Qi , Yuming Deng , Libing Wu

Sentiment analysis, a popular technique for opinion mining, has been used by the software engineering research community for tasks such as assessing app reviews, developer emotions in issue trackers and developer opinions on APIs. Past…

Computation and Language · Computer Science 2018-12-27 Achyudh Ram , Meiyappan Nagappan

E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…

Information Retrieval · Computer Science 2025-05-08 Yogesh Gajula

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

Information Retrieval · Computer Science 2016-07-29 Tal Hadad

The majority of online reviews consist of plain-text feedback together with a single numeric score. However, there are multiple dimensions to products and opinions, and understanding the `aspects' that contribute to users' ratings may help…

Computation and Language · Computer Science 2012-11-01 Julian McAuley , Jure Leskovec , Dan Jurafsky

Modeling sequential user behaviors for future behavior prediction is crucial in improving user's information retrieval experience. Recent studies highlight the importance of incorporating contextual information to enhance prediction…

Information Retrieval · Computer Science 2025-10-01 Xu Chen , Yunmeng Shu , Yuangang Pan , Jinsong Lan , Xiaoyong Zhu , Shuai Xiao , Haojin Zhu , Ivor W. Tsang , Bo Zheng

Sentiment analysis has been widely used by businesses for social media opinion mining, especially in the financial services industry, where customers' feedbacks are critical for companies. Recent progress of neural network models has…

Computation and Language · Computer Science 2020-05-26 Hanjie Chen , Yangfeng Ji