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Human conversation is inherently complex, often spanning many different topics/domains. This makes policy learning for dialogue systems very challenging. Standard flat reinforcement learning methods do not provide an efficient framework for…

Open-domain human-computer conversation has attracted much attention in the field of NLP. Contrary to rule- or template-based domain-specific dialog systems, open-domain conversation usually requires data-driven approaches, which can be…

Computation and Language · Computer Science 2016-10-25 Yiping Song , Rui Yan , Xiang Li , Dongyan Zhao , Ming Zhang

Multi-choice machine reading comprehension (MRC) requires models to choose the correct answer from candidate options given a passage and a question. Our research focuses dialogue-based MRC, where the passages are multi-turn dialogues. It…

Computation and Language · Computer Science 2020-09-11 Junlong Li , Zhuosheng Zhang , Hai Zhao

Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…

Computation and Language · Computer Science 2023-09-07 Mengjuan Liu , Chenyang Liu , Yunfan Yang , Jiang Liu , Mohan Jing

While multi-party conversations are often less structured than monologues and documents, they are implicitly organized by semantic level correlations across the interactive turns, and dialogue discourse analysis can be applied to predict…

Computation and Language · Computer Science 2021-10-12 Zhengyuan Liu , Nancy F. Chen

Multiturn dialogue models aim to generate human-like responses by leveraging conversational context, consisting of utterances from previous exchanges. Existing methods often neglect the interactions between these utterances or treat all of…

Computation and Language · Computer Science 2025-04-15 Akanksha Mehndiratta , Krishna Asawa

Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented…

Computation and Language · Computer Science 2018-11-29 Junki Ohmura , Maxine Eskenazi

The development of artificial agents able to learn through dialog without domain restrictions has the potential to allow machines to learn how to perform tasks in a similar manner to humans and change how we relate to them. However,…

Computation and Language · Computer Science 2022-02-08 Eugénio Ribeiro , Ricardo Ribeiro , David Martins de Matos

Retrieval-Augmented Generation (RAG) systems and large language model (LLM)-powered chatbots have significantly advanced conversational AI by combining generative capabilities with external knowledge retrieval. Despite their success,…

Artificial Intelligence · Computer Science 2025-06-26 Priyaranjan Pattnayak , Amit Agarwal , Hansa Meghwani , Hitesh Laxmichand Patel , Srikant Panda

In this paper, a novel Generation-Evaluation framework is developed for multi-turn conversations with the objective of letting both participants know more about each other. For the sake of rational knowledge utilization and coherent…

Computation and Language · Computer Science 2019-06-04 Siqi Bao , Huang He , Fan Wang , Rongzhong Lian , Hua Wu

One of the hardest problems in the area of Natural Language Processing and Artificial Intelligence is automatically generating language that is coherent and understandable to humans. Teaching machines how to converse as humans do falls…

Computation and Language · Computer Science 2019-06-04 Sashank Santhanam , Samira Shaikh

We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which…

Computation and Language · Computer Science 2016-06-02 Rami Al-Rfou , Marc Pickett , Javier Snaider , Yun-hsuan Sung , Brian Strope , Ray Kurzweil

Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded,…

Computation and Language · Computer Science 2017-07-17 Mihail Eric , Christopher D. Manning

Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…

Computation and Language · Computer Science 2022-09-26 Lingzhi Wang , Shafiq Joty , Wei Gao , Xingshan Zeng , Kam-Fai Wong

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

Multi-turn dialogue reading comprehension aims to teach machines to read dialogue contexts and solve tasks such as response selection and answering questions. The major challenges involve noisy history contexts and especial prerequisites of…

Computation and Language · Computer Science 2021-02-11 Zhuosheng Zhang , Junlong Li , Hai Zhao

Despite showing increasingly human-like conversational abilities, state-of-the-art dialogue models often suffer from factual incorrectness and hallucination of knowledge (Roller et al., 2020). In this work we explore the use of…

Computation and Language · Computer Science 2021-04-16 Kurt Shuster , Spencer Poff , Moya Chen , Douwe Kiela , Jason Weston

We study multi-turn response generation for open-domain dialogues. The existing state-of-the-art addresses the problem with deep neural architectures. While these models improved response quality, their complexity also hinders the…

Computation and Language · Computer Science 2020-11-10 Yufan Zhao , Can Xu , Wei Wu , Lei Yu

We investigate the task of building a domain aware chat system which generates intelligent responses in a conversation comprising of different domains. The domain, in this case, is the topic or theme of the conversation. To achieve this, we…

Computation and Language · Computer Science 2017-08-04 Sajal Choudhary , Prerna Srivastava , Lyle Ungar , João Sedoc

In this paper, we address three challenges in utterance-level emotion recognition in dialogue systems: (1) the same word can deliver different emotions in different contexts; (2) some emotions are rarely seen in general dialogues; (3)…

Computation and Language · Computer Science 2019-04-10 Wenxiang Jiao , Haiqin Yang , Irwin King , Michael R. Lyu