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Related papers: On the Use of Emoticons in Open Source Software De…

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Evaluating developer satisfaction with conversational AI assistants at scale is critical but challenging. User studies provide rich insights, but are unscalable, while large-scale quantitative signals from logs or in-product ratings are…

Software Engineering · Computer Science 2025-09-24 Daye Nam , Malgorzata Salawa , Satish Chandra

A concern can be characterized as a developer's intent behind a piece of code, often not explicitly captured in it. We discuss a technique of recording concerns using source code annotations (concern annotations). Using two studies and two…

Software Engineering · Computer Science 2018-08-13 Matúš Sulír , Milan Nosáľ , Jaroslav Porubän

Recent works have proposed that software developers' positive emotion has a positive impact on software developers' productivity. In this paper we investigate two data sources: developers chat messages (from Slack and Hipchat) and source…

Software Engineering · Computer Science 2020-04-22 Miikka Kuutila , Mika Mäntylä , Maëlick Claes

With the advent and proliferation of online developer forums as informal documentation, developers often share their opinions about the APIs they use. Thus, opinions of others often shape the developer's perception and decisions related to…

Software Engineering · Computer Science 2021-02-18 Gias Uddin , Olga Baysal , Latifa Guerrouj , Foutse Khomh

Developers use different means to document the security concerns of their code. Because of all of these opportunities, they may forget where the information is stored, or others may not be aware of it, and leave it unmaintained for so long…

Software Engineering · Computer Science 2025-01-15 Moritz Mock , Thomas Forrer , Barbara Russo

Community smells appear in sub-optimal software development community structures, causing unforeseen additional project costs, e.g., lower productivity and more technical debt. Previous studies analyzed and predicted community smells in the…

Software Engineering · Computer Science 2021-03-15 Zijie Huang , Zhiqing Shao , Guisheng Fan , Jianhua Gao , Ziyi Zhou , Kang Yang , Xingguang Yang

Social aspects of software projects become increasingly important for research and practice. Different approaches analyze the sentiment of a development team, ranging from simply asking the team to so-called sentiment analysis on text-based…

Software Engineering · Computer Science 2022-07-19 Marc Herrmann , Martin Obaidi , Larissa Chazette , Jil Klünder

Sentiment analysis is an essential technique for investigating the emotional climate within developer teams, contributing to both team productivity and project success. Existing sentiment analysis tools in software engineering primarily…

Software Engineering · Computer Science 2025-07-11 Martin Obaidi , Marc Herrmann , Elisa Schmid , Raymond Ochsner , Kurt Schneider , Jil Klünder

Software review text fragments have considerably valuable information about users experience. It includes a huge set of properties including the software quality. Opinion mining or sentiment analysis is concerned with analyzing textual user…

Computation and Language · Computer Science 2016-02-08 Issa Atoum , Ahmed Otoom

This paper illustrates an empirical study of the working efficiency of machine learning techniques in classifying code review text by semantic meaning. The code review comments from the source control repository in GitHub were extracted for…

Software Engineering · Computer Science 2025-08-25 Shadikur Rahman , Umme Ayman Koana , Hasibul Karim Shanto , Mahmuda Akter , Chitra Roy , Aras M. Ismael

Software support ticket escalations can be an extremely costly burden for software organizations all over the world. Consequently, there exists an interest in researching how to better enable support analysts to handle such escalations. In…

Software Engineering · Computer Science 2020-10-27 Colin Werner , Lloyd Montgomery , Sanja Dodos , Gabriel Tapuc , Diksha Sharma , Daniela Damian

Large-scale distributed projects are typically the results of collective efforts performed by multiple developers, each one having a different personality. The study of developers' personalities has the potential of explaining their'…

Software Engineering · Computer Science 2021-07-30 Fabio Calefato , Giuseppe Iaffaldano , Filippo Lanubile , Bogdan Vasilescu

Understanding and identifying the causes behind developers' emotions (e.g., Frustration caused by `delays in merging pull requests') can be crucial towards finding solutions to problems and fostering collaboration in open-source…

Software Engineering · Computer Science 2023-12-18 Mia Mohammad Imran , Preetha Chatterjee , Kostadin Damevski

Do you like your code? What kind of code makes developers happiest? What makes them angriest? Is it possible to monitor the mood of a large team of coders to determine when and where a codebase needs additional help?

Software Engineering · Computer Science 2020-04-24 Nicole Novielli , Fabio Calefato , Filippo Lanubile

App stores are highly competitive markets, sometimes offering dozens of apps for a single use case. Unexpected app changes such as a feature removal might incite even loyal users to explore alternative apps. Sentiment analysis tools can…

Software Engineering · Computer Science 2019-06-18 Daniel Martens , Walid Maalej

Emoticons are widely used in digital communication to convey affective intent, yet their safety implications for Large Language Models (LLMs) remain largely unexplored. In this paper, we identify emoticon semantic confusion, a vulnerability…

Cryptography and Security · Computer Science 2026-05-05 Weipeng Jiang , Xiaoyu Zhang , Juan Zhai , Shiqing Ma , Chao Shen , Yang Liu

Online media, such as blogs and social networking sites, generate massive volumes of unstructured data of great interest to analyze the opinions and sentiments of individuals and organizations. Novel approaches beyond Natural Language…

The analysis of sentimental posts about software testing on Stack Overflow reveals that motivation and commitment of developers to use software testing methods is not only influenced by tools and technology. Rather, attitudes are also…

Software Engineering · Computer Science 2023-04-25 Mark Swillus , Andy Zaidman

A positive working climate is essential in modern software development. It enhances productivity since a satisfied developer tends to deliver better results. Sentiment analysis tools are a means to analyze and classify textual communication…

Software Engineering · Computer Science 2025-02-11 Martin Obaidi , Henrik Holm , Kurt Schneider , Jil Klünder

Software testing is an integral part of modern software engineering practice. Past research has not only underlined its significance, but also revealed its multi-faceted nature. The practice of software testing and its adoption is…

Software Engineering · Computer Science 2023-08-02 Mark Swillus , Andy Zaidman