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Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…

Computation and Language · Computer Science 2022-05-26 Damilola Omitaomu , Shabnam Tafreshi , Tingting Liu , Sven Buechel , Chris Callison-Burch , Johannes Eichstaedt , Lyle Ungar , João Sedoc

Empathy indicates an individual's ability to understand others. Over the past few years, empathy has drawn attention from various disciplines, including but not limited to Affective Computing, Cognitive Science, and Psychology. Detecting…

Human-Computer Interaction · Computer Science 2025-08-12 Md Rakibul Hasan , Md Zakir Hossain , Shreya Ghosh , Aneesh Krishna , Tom Gedeon

Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…

Computation and Language · Computer Science 2020-09-18 Ashish Sharma , Adam S. Miner , David C. Atkins , Tim Althoff

Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…

Computation and Language · Computer Science 2024-05-03 Jiamin Yang , David Jurgens

A central challenge in affective computing is determining appropriate empathy levels for different interaction contexts. Prior work has characterized two poles: task-focused interactions, where empathy demand is near zero, and emotional…

Human-Computer Interaction · Computer Science 2026-05-29 Tao Wang , Chi-Ching Juan

Prior efforts to create an autonomous computer system capable of predicting what a human being is thinking or feeling from facial expression data have been largely based on outdated, inaccurate models of how emotions work that rely on many…

Artificial Intelligence · Computer Science 2018-08-06 Trevor Buteau , Damian Lyons

The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…

Artificial Intelligence · Computer Science 2019-08-16 Özge Nilay Yalçın

This paper presents our approach for the WASSA 2023 Empathy, Emotion and Personality Shared Task. Empathy and distress are human feelings that are implicitly expressed in natural discourses. Empathy and distress detection are crucial…

Computation and Language · Computer Science 2023-12-06 Tanmay Chavan , Kshitij Deshpande , Sheetal Sonawane

Active research pertaining to the affective phenomenon of empathy and distress is invaluable for improving human-machine interaction. Predicting intensities of such complex emotions from textual data is difficult, as these constructs are…

Computation and Language · Computer Science 2021-03-08 Atharva Kulkarni , Sunanda Somwase , Shivam Rajput , Manisha Marathe

This paper focuses on sentiment mining and sentiment correlation analysis of web events. Although neural network models have contributed a lot to mining text information, little attention is paid to analysis of the inter-sentiment…

Computation and Language · Computer Science 2018-11-27 Xinzhi Wang , Shengcheng Yuan , Hui Zhang , Yi Liu

Humans constantly interact with digital devices that disregard their feelings. However, the synergy between human and technology can be strengthened if the technology is able to distinguish and react to human emotions. Models that rely on…

Human-Computer Interaction · Computer Science 2020-05-07 Andrea Kuijt , Maryam Alimardani

Conceptual operationalizations of empathy in NLP are varied, with some having specific behaviors and properties, while others are more abstract. How these variations relate to one another and capture properties of empathy observable in text…

Computation and Language · Computer Science 2025-01-28 Allison Lahnala , Charles Welch , David Jurgens , Lucie Flek

Based on the WASSA 2022 Shared Task on Empathy Detection and Emotion Classification, we predict the level of empathic concern and personal distress displayed in essays. For the first stage of this project we implemented a Feed-Forward…

Computation and Language · Computer Science 2024-07-29 Manisha Singh , Divy Sharma , Alonso Ma , Nora Goldfine

While novel social networks and emerging technologies help us transcend the spatial and temporal constraints inherent to in-person communication, the trade-off is a loss of natural expressivity. While empathetic interaction is already…

Human-Computer Interaction · Computer Science 2019-10-08 Sang Won Lee

The first quantitative neural network model of feelings and emotions is proposed on the base of available data on their neuroscience and evolutionary biology nature, and on a neural network human memory model which admits distinct…

Artificial Intelligence · Computer Science 2007-05-23 Petro M. Gopych

Sensory and emotional experiences such as pain and empathy are essential for mental and physical health. Cognitive neuroscience has been working on revealing mechanisms underlying pain and empathy. Furthermore, as trending research areas,…

Artificial Intelligence · Computer Science 2024-08-27 Siqi Cao , Di Fu , Xu Yang , Stefan Wermter , Xun Liu , Haiyan Wu

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

The first objective of this paper are to introduce a strong theoretical concept as a proposed model that visualizes the process of realizing empathy, based on the ample analysis of the collected work in the survey. Secondly, the intended…

Computers and Society · Computer Science 2020-09-04 Marialejandra Garcia Corretjer , David Miralles , Raquel Ros

Empathy is often understood as the ability to share and understand another individual's state of mind or emotion. With the increasing use of chatbots in various domains, e.g., children seeking help with homework, individuals looking for…

Artificial Intelligence · Computer Science 2026-03-24 Kristina Schaaff , Caroline Reinig , Tim Schlippe

Empathy, as defined in behavioral sciences, expresses the ability of human beings to recognize, understand and react to emotions, attitudes and beliefs of others. The lack of an operational definition of empathy makes it difficult to…

Computation and Language · Computer Science 2018-01-01 Firoj Alam , Morena Danieli , Giuseppe Riccardi
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