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Recommender systems are central to digital platforms, yet they face a fundamental trade-off between accuracy and explainability. Black-box models achieve strong performance but lack interpretability needed for trust and adoption. Existing…

Information Retrieval · Computer Science 2026-05-05 Yuyan Wang , Pan Li , Minmin Chen

The use of large language models like ChatGPT in code review offers promising efficiency gains but also raises concerns about correctness and safety. Existing evaluation methods for code review generation either rely on automatic…

Software Engineering · Computer Science 2025-12-18 Robert Heumüller , Frank Ortmeier

Most of the existing recommender systems are based only on the rating data, and they ignore other sources of information that might increase the quality of recommendations, such as textual reviews, or user and item characteristics.…

Information Retrieval · Computer Science 2021-11-17 Tatev Karen Aslanyan , Flavius Frasincar

Explanations in a recommender system assist users in making informed decisions among a set of recommended items. Great research attention has been devoted to generating natural language explanations to depict how the recommendations are…

Information Retrieval · Computer Science 2022-02-22 Peng Wang , Renqin Cai , Hongning Wang

Modern recommender systems face an increasing need to explain their recommendations. Despite considerable progress in this area, evaluating the quality of explanations remains a significant challenge for researchers and practitioners. Prior…

Artificial Intelligence · Computer Science 2022-11-18 Yuanshun Yao , Chong Wang , Hang Li

For machine learning models to be most useful in numerous sociotechnical systems, many have argued that they must be human-interpretable. However, despite increasing interest in interpretability, there remains no firm consensus on how to…

Machine Learning · Computer Science 2021-02-03 Andrew Slavin Ross , Nina Chen , Elisa Zhao Hang , Elena L. Glassman , Finale Doshi-Velez

E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…

Information Retrieval · Computer Science 2025-05-08 Yogesh Gajula

We propose a method for building an interpretable recommender system for personalizing online content and promotions. Historical data available for the system consists of customer features, provided content (promotions), and user responses.…

Machine Learning · Statistics 2016-06-21 Amit Dhurandhar , Sechan Oh , Marek Petrik

Recommender systems support decisions in various domains ranging from simple items such as books and movies to more complex items such as financial services, telecommunication equipment, and software systems. In this context,…

Information Retrieval · Computer Science 2021-02-15 Alexander Felfernig , Viet-Man Le , Andrei Popescu , Mathias Uta , Thi Ngoc Trang Tran , Müslüum Atas

Recent attempts to integrate large language models (LLMs) into recommender systems have gained momentum, but most remain limited to simple text generation or static prompt-based inference, failing to capture the complexity of user…

Information Retrieval · Computer Science 2025-10-16 Jiin Park , Misuk Kim

Alignment algorithms are widely used to align large language models (LLMs) to human users based on preference annotations. Typically these (often divergent) preferences are aggregated over a diverse set of users, resulting in fine-tuned…

Computation and Language · Computer Science 2025-05-21 Cristina Garbacea , Chenhao Tan

In today's data-rich environment, recommender systems play a crucial role in decision support systems. They provide to users personalized recommendations and explanations about these recommendations. Embedding-based models, despite their…

Information Retrieval · Computer Science 2024-01-10 Ngoc Luyen Le , Marie-Hélène Abel , Philippe Gouspillou

Existing review-based recommendation methods usually use the same model to learn the representations of all users/items from reviews posted by users towards items. However, different users have different preference and different items have…

Information Retrieval · Computer Science 2019-05-31 Hongtao Liu , Fangzhao Wu , Wenjun Wang , Xianchen Wang , Pengfei Jiao , Chuhan Wu , Xing Xie

Modeling and prediction of review helpfulness has become more predominant due to proliferation of e-commerce websites and online shops. Since the functionality of a product cannot be tested before buying, people often rely on different…

Computation and Language · Computer Science 2020-04-29 Iyiola E. Olatunji , Xin Li , Wai Lam

Recent developments in LLMs offer new opportunities for assisting authors in improving their work. In this paper, we envision a use case where authors can receive LLM-generated reviews that uncover weak points in the current draft. While…

Computation and Language · Computer Science 2024-12-03 Zhaolin Gao , Kianté Brantley , Thorsten Joachims

Due the success of emerging Web 2.0, and different social network Web sites such as Amazon and movie lens, recommender systems are creating unprecedented opportunities to help people browsing the web when looking for relevant information,…

Social and Information Networks · Computer Science 2015-07-21 Khaled Sellami , Mohamed Ahmed-Nacer , Pierre Tiako

Currently, there is a significant amount of research being conducted in the field of artificial intelligence to improve the explainability and interpretability of deep learning models. It is found that if end-users understand the reason for…

Information Retrieval · Computer Science 2023-06-02 Niloofar Ranjbar , Saeedeh Momtazi , MohammadMehdi Homayounpour

This paper explores a novel application of textual semantic similarity to user-preference representation for rating prediction. The approach represents a user's preferences as a graph of textual snippets from review text, where the edges…

Computation and Language · Computer Science 2023-03-29 Léo Laugier , Raghuram Vadapalli , Thomas Bonald , Lucas Dixon

Accurately modeling user preferences is vital not only for improving recommendation performance but also for enhancing transparency in recommender systems. Conventional user profiling methods, such as averaging item embeddings, often…

Information Retrieval · Computer Science 2025-05-05 Milad Sabouri , Masoud Mansoury , Kun Lin , Bamshad Mobasher

A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski
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