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High-quality data is essential for conversational recommendation systems and serves as the cornerstone of the network architecture development and training strategy design. Existing works contribute heavy human efforts to manually labeling…

Computation and Language · Computer Science 2023-06-19 Yu Lu , Junwei Bao , Zichen Ma , Xiaoguang Han , Youzheng Wu , Shuguang Cui , Xiaodong He

The rise of generative AI technologies is reshaping content-based recommender systems (RSes), which increasingly encounter AI-generated content alongside human-authored content. This study examines how the introduction of AI-generated…

Information Retrieval · Computer Science 2026-01-07 Itzhak Ziv , Moshe Unger , Hilah Geva

Generating user-friendly explanations regarding why an item is recommended has become increasingly common, largely due to advances in language generation technology, which can enhance user trust and facilitate more informed decision-making…

Information Retrieval · Computer Science 2024-01-04 Yucong Luo , Mingyue Cheng , Hao Zhang , Junyu Lu , Qi Liu , Enhong Chen

We investigate whether large language models (LLMs) can generate effective, user-facing explanations from a mathematically interpretable recommendation model. The model is based on constrained matrix factorization, where user types are…

Artificial Intelligence · Computer Science 2025-10-02 Maxime Manderlier , Fabian Lecron , Olivier Vu Thanh , Nicolas Gillis

The public availability of collections containing user preferences is of vital importance for performing offline evaluations in the field of recommender systems. However, the number of rating datasets is limited because of the costs…

Information Retrieval · Computer Science 2019-09-04 Diego Monti , Giuseppe Rizzo , Maurizio Morisio

We investigate a growing body of work that seeks to improve recommender systems through the use of review text. Generally, these papers argue that since reviews 'explain' users' opinions, they ought to be useful to infer the underlying…

Information Retrieval · Computer Science 2020-05-26 Noveen Sachdeva , Julian McAuley

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

We conduct a large-scale, systematic study to evaluate the existing evaluation methods for natural language generation in the context of generating online product reviews. We compare human-based evaluators with a variety of automated…

Computation and Language · Computer Science 2019-09-09 Cristina Garbacea , Samuel Carton , Shiyan Yan , Qiaozhu Mei

Growing attention has been paid in Conversational Recommendation System (CRS), which works as a conversation-based and recommendation task-oriented tool to provide items of interest and explore user preference. However, existing work in CRS…

Artificial Intelligence · Computer Science 2022-08-19 Bingbing Wen , Xiaoning Bu , Chirag Shah

Recent state-of-the-art recommender systems predominantly rely on either implicit or explicit feedback from users to suggest new items. While effective in recommending novel options, many recommender systems often use uninterpretable…

Information Retrieval · Computer Science 2024-07-22 Jerome Ramos , Hossen A. Rahmani , Xi Wang , Xiao Fu , Aldo Lipani

This paper presents ReasoningRec, a reasoning-based recommendation framework that leverages Large Language Models (LLMs) to bridge the gap between recommendations and human-interpretable explanations. In contrast to conventional…

Information Retrieval · Computer Science 2024-10-31 Millennium Bismay , Xiangjue Dong , James Caverlee

Recommender systems help users navigate information overload by providing personalized recommendations aligned with their preferences. Collaborative Filtering (CF) is a widely adopted approach, but while advanced techniques like graph…

Information Retrieval · Computer Science 2024-09-24 Qiyao Ma , Xubin Ren , Chao Huang

As digital media platforms strive to meet evolving user expectations, delivering highly personalized and intuitive movies and media recommendations has become essential for attracting and retaining audiences. Traditional systems often rely…

Information Retrieval · Computer Science 2025-05-13 Prabhdeep Cheema , Erhan Guven

Explanations are used in recommender systems for various reasons. Users have to be supported in making (high-quality) decisions more quickly. Developers of recommender systems want to convince users to purchase specific items. Users should…

Information Retrieval · Computer Science 2021-02-25 A. Felfernig , N. Tintarev , T. N. T. Trang , M. Stettinger

Nowadays, neural network (NN) and deep learning (DL) techniques are widely adopted in many applications, including recommender systems. Given the sparse and stochastic nature of collaborative filtering (CF) data, recent works have…

Information Retrieval · Computer Science 2024-07-03 Giuseppe Serra , Peter Tino , Zhao Xu , Xin Yao

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

This study investigates the use of generative AI to support formative assessment through machine generated reviews of peer reviews in graduate online courses in a public university in the United States. Drawing on Systemic Functional…

Artificial Intelligence · Computer Science 2025-09-19 Gabriela C. Zapata , Bill Cope , Mary Kalantzis , Duane Searsmith

Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…

Information Retrieval · Computer Science 2025-05-27 Emrul Hasan , Mizanur Rahman , Chen Ding , Jimmy Xiangji Huang , Shaina Raza