Related papers: Note on: Optimal choice for appointment scheduling…
Motivated by applications of the Erlang-B blocking model and the extended $M/M/k/k+N$ model that allows for some queueing, beyond communication networks to sizing and pricing in production, messaging, and app-based parking systems, we study…
Autonomous agents are promising in applications such as intelligent transportation and smart manufacturing, and scheduling of agents has to take their inertial constraints into consideration. Most current researches require the obedience of…
Performance curves of queuing systems can be analyzed by separating them into three regions: the flat region, the knee region, and the exponential region. Practical considerations, usually locate the knee region between 70-90% of the…
We study a multiclass M/M/1 queueing control problem with finite buffers under heavy-traffic where the decision maker is uncertain about the rates of arrivals and service of the system and by scheduling and admission/rejection decisions…
We study service scheduling problems in a slotted system in which agents arrive with service requests according to a Bernoulli process and have to leave within two slots after arrival, service costs are quadratic in service rates, and there…
In this note we consider M/D/1/N queue with renovation and derive analytic expressions for the following performance characteristics: stationary loss rate, moments of the number in the system. Moments of consecutive losses, waiting/sojourn…
In many service systems, especially those in healthcare, customer waiting times can result in increased service requirements. Such service slowdowns can significantly impact system performance. Therefore, it is important to properly account…
In this paper, we study a queueing model that incorporates patient reentrance to reflect patients' recurring requests for nurse care and their rest periods between these requests. Within this framework, we address two levels of…
We study service scheduling problems in a slotted system in which agents arrive with service requests according to a Bernoulli process and have to leave within two slots after arrival, service costs are quadratic in service rates, and there…
Motivated by the increasing importance of providing delay-guaranteed services in general computing and communication systems, and the recent wide adoption of learning and prediction in network control, in this work, we consider a general…
Background: Emergency department (ED) overcrowding remains a major challenge, causing delays in care and increased operational strain. Hospital management often reacts to congestion after it occurs. Machine learning predictive modeling…
We propose a protocol based on coherent states and linear optics operations for solving the appointment-scheduling problem. Our main protocol leaks strictly less information about each party's input than the optimal classical protocol, even…
Strategic customer behavior is strongly influenced by the level of information that is provided to customers. Hence, to optimize the design of queueing systems, many studies consider various versions of the same service model and compare…
Mobile-edge computing (MEC) emerges as a promising paradigm to improve the quality of computation experience for mobile devices. Nevertheless, the design of computation task scheduling policies for MEC systems inevitably encounters a…
In this paper, we investigate the problem of assignment of $K$ identical servers to a set of $N$ parallel queues in a time slotted queueing system. The connectivity of each queue to each server is randomly changing with time; each server…
Consider the problem of a multi-user multiple access channel. While several multi-user coding techniques exist, in practical scenarios, not all users can be scheduled simultaneously. Thus, a key problem is which users to schedule in a given…
In Naor's model [17], customers decide whether or not to join a queue after observing its length. This work considers a variation in which customers are heterogeneous in their service value (reward) $R$ from completed service and…
Delay or queue length information has the potential to influence the decision of a customer to use a service system. Thus, it is imperative for service system managers to understand how the information that they provide will affect the…
We consider the problem of scheduling elective surgeries in a Children's Hospital, where disruptions due to emergencies and no-shows may arise. We account for two features that occur in many pediatric settings: i) that it is not uncommon…
Significant advancements have been made in recent years to optimize patient recruitment for clinical trials, however, improved methods for patient recruitment prediction are needed to support trial site selection and to estimate appropriate…