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The recent breakthroughs in Artificial Intelligence (AI) have allowed individuals to rely on automated systems for a variety of reasons. Some of these systems are the currently popular voice-enabled systems like Echo by Amazon and Home by…
Voice Assistants (VA) such as Amazon Alexa and Google Assistant are quickly and seamlessly integrating into people's daily lives. The increased reliance on VA services raises privacy concerns such as the leakage of private conversations and…
Virtual assistants (VAs) have seen increased use in recent years due to their ease of use for daily tasks. Despite their growing prevalence, their security and privacy implications are still not well understood. To address this gap, we…
Today, intelligent voice assistant (VA) software like Amazon's Alexa, Google's Voice Assistant (GVA) and Apple's Siri have millions of users. These VAs often collect and analyze huge user data for improving their functionality. However,…
Many companies, including Google, Amazon, and Apple, offer voice assistants as a convenient solution for answering general voice queries and accessing their services. These voice assistants have gained popularity and can be easily accessed…
Voice Personal Assistants (VPA) have become a common household appliance. As one of the leading platforms for VPA technology, Amazon created Alexa and designed Amazon Kids for children to safely enjoy the rich functionalities of VPA and for…
Many users make quick decisions that affect their data privacy without due consideration of their values. One such decision is whether to download a smartphone app to their device. Previous work has suggested a relationship between values,…
People with special needs like blind and visually impaired (BVI) people can particularly benefit from using voice assistants providing spoken information input and output in everyday life. However, it is crucial to understand their needs…
Voice assistants offer a convenient and hands-free way of accessing computing in the home, but a key problem with speech as an interaction modality is how to scaffold accurate mental models of voice assistants, a task complicated by privacy…
Individuals increasingly face an overwhelming number of tasks and decisions. To cope with the new reality, there is growing research interest in developing intelligent agents that can effectively assist people across various aspects of…
Virtual assistants are becoming increasingly important speech-driven Information Retrieval platforms that assist users with various tasks. We discuss open problems and challenges with respect to modeling spoken information queries for…
Research has shown that trust is an essential aspect of human-computer interaction directly determining the degree to which the person is willing to use the system. An automatic prediction of the level of trust that a user has on a certain…
Smart voice assistants (SVAs) have become embedded in the daily lives of youth, introducing complex privacy challenges due to always-on listening, shared device usage, and opaque data practices. This study applies the Privacy-Ethics…
Voice assistants have become quite popular lately while in parallel they are an important part of smarthome systems. Through their voice assistants, users can perform various tasks, control other devices and enjoy third party services. The…
With the development of foundation AI technologies, task-executable voice assistants (VAs) have become more popular, enhancing user convenience and expanding device functionality. Android task-executable VAs are applications that are…
Smart Home Personal Assistants (SPA) are an emerging innovation that is changing the way in which home users interact with the technology. However, there are a number of elements that expose these systems to various risks: i) the open…
Virtual assistants, also known as intelligent conversational systems such as Google's Virtual Assistant and Apple's Siri, interact with human-like responses to users' queries and finish specific tasks. Meanwhile, existing recommendation…
Smart voice assistants (SVAs) are embedded in the daily lives of youth, yet their privacy controls often remain opaque and difficult to manage. Through five semi-structured focus groups (N=26) with young Canadians (ages 16-24), we…
Despite huge gains in performance in natural language understanding via large language models in recent years, voice assistants still often fail to meet user expectations. In this study, we conducted a mixed-methods analysis of how voice…
Modern conversational agents such as Alexa and Google Assistant represent significant progress in speech recognition, natural language processing, and speech synthesis. But as these agents have grown more realistic, concerns have been…