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Customer Service Management is one of major business activities to better serve company customers through the introduction of reliable processes and procedures. Today this kind of activities is implemented through e-services to directly…

Information Retrieval · Computer Science 2007-05-23 Alexander Smirnov , Mikhail Pashkin , Nikolai Chilov , Tatiana Levashova , Andrew Krizhanovsky , Alexey Kashevnik

Ontology is a general term used by researchers who want to share information in a specific domain. One of the hallmarks of the greatest success of a powerful manager of an organization is his ability to interpret unplanned and unrelated…

Computers and Society · Computer Science 2025-03-11 Neda Bagherzadeh , Saeed Setayeshi , Samaneh Yazdani

This paper presents a semantic system named OntMed for an ontology-based data integration of heterogeneous data sources to achieve interoperability between heterogeneous data sources. Our system is based on the quality criteria…

Databases · Computer Science 2023-07-04 Muhammad Fahad

An ontology makes a special vocabulary which describes the domain of interest and the meaning of the term on that vocabulary. Based on the precision of the specification, the concept of the ontology contains several data and conceptual…

Information Retrieval · Computer Science 2019-10-01 Maryam Alizadeh , Maliheh Heydarpour Shahrezaei , Farajollah Tahernezhad-Javazm

Disease Intelligence (DI) is based on the acquisition and aggregation of fragmented knowledge of diseases at multiple sources all over the world to provide valuable information to doctors, researchers and information seeking community. Some…

Artificial Intelligence · Computer Science 2012-11-16 Prabath Chaminda Abeysiriwardana , Saluka R Kodituwakku

We introduce world-centered multi-agent systems (WMAS) as an alternative to traditional agent-centered architectures, arguing that structured domains such as enterprises and institutional systems require a shared, explicit world…

Artificial Intelligence · Computer Science 2026-04-03 Andrei Mantsivoda , Darya Gavrilina

The World Wide Web infrastructure together with its more than 2 billion users enables to store information at a rate that has never been achieved before. This is mainly due to the will of storing almost all end-user interactions performed…

Databases · Computer Science 2013-07-11 Olivier Curé , Myriam Lamolle , Chan Le Duc

The multi-agent system (MAS) enables the sharing of capabilities among agents, such that collaborative tasks can be accomplished with high scalability and efficiency. MAS is increasingly widely applied in various fields. Meanwhile, the…

Multiagent Systems · Computer Science 2022-09-16 Guojun He

Building new business information systems from reusable components is today an approach widely adopted and used. Using this approach in analysis and design phases presents a great interest and requires the use of a particular class of…

Software Engineering · Computer Science 2011-10-21 Hicham Elasri , Abderrahim Sekkaki , Larbi Kzaz

The coordination and cooperation of all the stakeholders involved is a decisive point for the control and the resolution of problems. In the insecurity events, the resolution should refer to a plan that defines a general framework of the…

Computers and Society · Computer Science 2020-06-14 Ahmed Maalel , Henda Ben Ghézala

In the following contribution, a method is introduced that integrates domain expert-centric ontology design with the Cross-Industry Standard Process for Data Mining (CRISP-DM). This approach aims to efficiently build an application-specific…

Artificial Intelligence · Computer Science 2024-07-10 Milapji Singh Gill , Tom Westermann , Gernot Steindl , Felix Gehlhoff , Alexander Fay

Data warehouses are nowadays an important component in every competitive system, it's one of the main components on which business intelligence is based. We can even say that many companies are climbing to the next level and use a set of…

Databases · Computer Science 2013-10-23 Naoual Mouhni , Abderrafiaa Elkalay

Obtaining an implementation of a data warehouse is a complex task that forces designers to acquire wide knowledge of the domain, thus requiring a high level of expertise and becoming it a prone-to-fail task. Based on our experience, we have…

Databases · Computer Science 2011-06-03 Jesús Pardillo , Jose-Norberto Mazón

Real-time analytics that requires integration and aggregation of heterogeneous and distributed streaming and static data is a typical task in many industrial scenarios such as diagnostics of turbines in Siemens. OBDA approach has a great…

We propose a novel framework to facilitate the on-demand design of data-centric systems by exploiting domain knowledge from an existing ontology. Its key ingredient is a process that we call focusing, which allows to obtain a schema for a…

Logic in Computer Science · Computer Science 2019-04-02 Tomasz Gogacz , Víctor Gutiérrez-Basulto , Yazmín A. Ibáñez-García , Filip Murlak , Magdalena Ortiz , Mantas Šimkus

The project of the Ontology Web Search Engine is presented in this paper. The main purpose of this paper is to develop such a project that can be easily implemented. Ontology Web Search Engine is software to look for and index ontologies in…

Information Retrieval · Computer Science 2015-05-05 Olegs Verhodubs

In this work we propose an ontology to support automated negotiation in multiagent systems. The ontology can be connected with some domain-specific ontologies to facilitate the negotiation in different domains, such as Intelligent…

Artificial Intelligence · Computer Science 2017-10-31 Susel Fernandez , Takayuki Ito

This paper addresses the challenge of improving information retrieval from semi-structured eXtensible Markup Language (XML) documents. Traditional information retrieval systems (IRS) often overlook user-specific needs and return identical…

Information Retrieval · Computer Science 2026-03-24 Ounnaci Iddir , Ahmed-ouamer Rachid , Tai Dinh

Decision support is a probabilistic and quantitative method designed for modeling problems in situations with ambiguity. Computer technology can be employed to provide clinical decision support and treatment recommendations. The problem of…

Artificial Intelligence · Computer Science 2018-12-06 Ying Shen , Joël Colloc , Armelle Jacquet-Andrieu , Ziyi Guo , Yong Liu

Enterprises often maintain multiple databases for storing critical business data in siloed systems, resulting in inefficiencies and challenges with data interoperability. A key to overcoming these challenges lies in integrating disparate…

Databases · Computer Science 2025-11-11 Milena Trajanoska , Riste Stojanov , Dimitar Trajanov