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Recommender systems assist users in navigating complex information spaces and focus their attention on the content most relevant to their needs. Often these systems rely on user activity or descriptions of the content. Social annotation…

Information Retrieval · Computer Science 2016-08-24 Greg Zanotti , Miller Horvath , Lucas Nunes Barbosa , Venkata Trinadh Kumar Gupta Immedisetty , Jonathan Gemmell

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

In the last decade we have observed a mass increase of information, in particular information that is shared through smartphones. Consequently, the amount of information that is available does not allow the average user to be aware of all…

Information Retrieval · Computer Science 2017-07-04 Akshay Kumar Chaturvedi , Filipa Peleja , Ana Freire

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this…

Recommender systems help users navigate information overload by providing personalized recommendations aligned with their preferences. Collaborative Filtering (CF) is a widely adopted approach, but while advanced techniques like graph…

Information Retrieval · Computer Science 2024-09-24 Qiyao Ma , Xubin Ren , Chao Huang

With ever-increasing amounts of online information available, modeling and predicting individual preferences-for books or articles, for example-is becoming more and more important. Good predictions enable us to improve advice to users, and…

Social and Information Networks · Computer Science 2017-02-06 Antonia Godoy-Lorite , Roger Guimera , Cristopher Moore , Marta Sales-Pardo

Recommender systems are used in many different applications and contexts, however their main goal can always be summarised as "connecting relevant content to interested users". Personalized recommendation algorithms achieve this goal by…

Information Retrieval · Computer Science 2022-07-11 Joey De Pauw , Koen Ruymbeek , Bart Goethals

Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

Human-Computer Interaction · Computer Science 2025-08-20 Yuanjun Feng , Stefan Feuerriegel , Yash Raj Shrestha

With the recent advances in the field of artificial intelligence, an increasing number of decision-making tasks are delegated to software systems. A key requirement for the success and adoption of such systems is that users must trust…

Artificial Intelligence · Computer Science 2020-06-17 Ingrid Nunes , Dietmar Jannach

Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better…

Information Retrieval · Computer Science 2025-08-08 Jiakai Tang , Jingsen Zhang , Zihang Tian , Xueyang Feng , Lei Wang , Xu Chen

Product feature recommendations are critical for online customers to purchase the right products based on the right features. For a customer, selecting the product that has the best trade-off between price and functionality is a…

Information Retrieval · Computer Science 2021-05-04 Mingming Guo , Nian Yan , Xiquan Cui , Simon Hughes , Khalifeh Al Jadda

Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…

Human-Computer Interaction · Computer Science 2025-02-04 Kathrin Wardatzky , Oana Inel , Luca Rossetto , Abraham Bernstein

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

Machine Learning · Computer Science 2019-08-30 Isaac Lage , Emily Chen , Jeffrey He , Menaka Narayanan , Been Kim , Sam Gershman , Finale Doshi-Velez

Explainability, i.e. the ability of a system to explain its behavior to users, has become an important quality of software-intensive systems. Recent work has focused on methods for generating explanations for various algorithmic paradigms…

Software Engineering · Computer Science 2023-07-11 Max Unterbusch , Mersedeh Sadeghi , Jannik Fischbach , Martin Obaidi , Andreas Vogelsang

Machine learning models are being increasingly deployed to take, or assist in taking, complicated and high-impact decisions, from quasi-autonomous vehicles to clinical decision support systems. This poses challenges, particularly when…

Machine Learning · Computer Science 2023-11-14 Alex J. Chan , Alihan Huyuk , Mihaela van der Schaar

Generating user-friendly explanations regarding why an item is recommended has become increasingly common, largely due to advances in language generation technology, which can enhance user trust and facilitate more informed decision-making…

Information Retrieval · Computer Science 2024-01-04 Yucong Luo , Mingyue Cheng , Hao Zhang , Junyu Lu , Qi Liu , Enhong Chen

Recommender systems have become integral to our digital experiences, from online shopping to streaming platforms. Still, the rationale behind their suggestions often remains opaque to users. While some systems employ a graph-based approach,…

Using personalized explanations to support recommendations has been shown to increase trust and perceived quality. However, to actually obtain better recommendations, there needs to be a means for users to modify the recommendation criteria…

Computation and Language · Computer Science 2022-01-13 Diego Antognini , Claudiu Musat , Boi Faltings

Citation recommendation aims to locate the important papers for scholars to cite. When writing the citing sentences, the authors usually hold different citing intents, which are referred to citation function in citation analysis. Since…

Information Retrieval · Computer Science 2025-01-31 Shutian Ma , Chengzhi Zhang , Heng Zhang , Zheng Gao

This paper investigates the prospects of using directive explanations to assist people in achieving recourse of machine learning decisions. Directive explanations list which specific actions an individual needs to take to achieve their…

Machine Learning · Computer Science 2021-02-05 Ronal Singh , Paul Dourish , Piers Howe , Tim Miller , Liz Sonenberg , Eduardo Velloso , Frank Vetere
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