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Explainable AI is an emerging field providing solutions for acquiring insights into automated systems' rationale. It has been put on the AI map by suggesting ways to tackle key ethical and societal issues. Existing explanation techniques…

Machine Learning · Computer Science 2022-05-02 Ioannis Mollas , Nick Bassiliades , Grigorios Tsoumakas

As recommendation is essentially a comparative (or ranking) process, a good explanation should illustrate to users why an item is believed to be better than another, i.e., comparative explanations about the recommended items. Ideally, after…

Information Retrieval · Computer Science 2022-04-26 Aobo Yang , Nan Wang , Renqin Cai , Hongbo Deng , Hongning Wang

Explainable recommendation systems leverage transparent reasoning to foster user trust and improve decision-making processes. Current approaches typically decouple recommendation generation from explanation creation, violating causal…

Artificial Intelligence · Computer Science 2025-03-12 Guanrong Li , Haolin Yang , Xinyu Liu , Zhen Wu , Xinyu Dai

Accurately modeling user preferences is vital not only for improving recommendation performance but also for enhancing transparency in recommender systems. Conventional user profiling methods, such as averaging item embeddings, often…

Information Retrieval · Computer Science 2025-05-05 Milad Sabouri , Masoud Mansoury , Kun Lin , Bamshad Mobasher

Explanations are used in recommender systems for various reasons. Users have to be supported in making (high-quality) decisions more quickly. Developers of recommender systems want to convince users to purchase specific items. Users should…

Information Retrieval · Computer Science 2021-02-25 A. Felfernig , N. Tintarev , T. N. T. Trang , M. Stettinger

Two main challenges in recommender systems are modeling users with heterogeneous taste, and providing explainable recommendations. In this paper, we propose the neural Attentive Multi-Persona Collaborative Filtering (AMP-CF) model as a…

Information Retrieval · Computer Science 2020-10-15 Oren Barkan , Yonatan Fuchs , Avi Caciularu , Noam Koenigstein

As a fundamental yet significant process in personalized recommendation, candidate generation and suggestion effectively help users spot the most suitable items for them. Consequently, identifying substitutable items that are…

Information Retrieval · Computer Science 2020-05-20 Tong Chen , Hongzhi Yin , Guanhua Ye , Zi Huang , Yang Wang , Meng Wang

Group recommender systems aim to generate recommendations that align with the collective preferences of a group, introducing challenges that differ significantly from those in individual recommendation scenarios. This paper presents Joint…

Information Retrieval · Computer Science 2025-04-10 Ngoc Luyen Le , Marie-Hélène Abel

We investigate whether large language models (LLMs) can generate effective, user-facing explanations from a mathematically interpretable recommendation model. The model is based on constrained matrix factorization, where user types are…

Artificial Intelligence · Computer Science 2025-10-02 Maxime Manderlier , Fabian Lecron , Olivier Vu Thanh , Nicolas Gillis

Natural language explanations in recommender systems are often framed as a review generation task, leveraging user reviews as ground-truth supervision. While convenient, this approach conflates a user's opinion with the system's reasoning,…

Information Retrieval · Computer Science 2025-08-08 S. M. F. Sani , Asal Meskin , Mohammad Amanlou , Hamid R. Rabiee

There is a growing concern about typically opaque decision-making with high-performance machine learning algorithms. Providing an explanation of the reasoning process in domain-specific terms can be crucial for adoption in risk-sensitive…

Computer Vision and Pattern Recognition · Computer Science 2022-11-28 Aditya Chattopadhyay , Stewart Slocum , Benjamin D. Haeffele , Rene Vidal , Donald Geman

Explainable recommendation has shown its great advantages for improving recommendation persuasiveness, user satisfaction, system transparency, among others. A fundamental problem of explainable recommendation is how to evaluate the…

Information Retrieval · Computer Science 2022-02-15 Xu Chen , Yongfeng Zhang , Ji-Rong Wen

Multi-task learning has been widely applied in computational vision, natural language processing and other fields, which has achieved well performance. In recent years, a lot of work about multi-task learning recommender system has been…

Information Retrieval · Computer Science 2023-05-24 Mingzhu Zhang , Ruiping Yin , Zhen Yang , Yipeng Wang , Kan Li

Neural predictive models have achieved remarkable performance improvements in various natural language processing tasks. However, most neural predictive models suffer from the lack of explainability of predictions, limiting their practical…

Computation and Language · Computer Science 2021-06-01 Dongfang Li , Jingcong Tao , Qingcai Chen , Baotian Hu

Neural document ranking models perform impressively well due to superior language understanding gained from pre-training tasks. However, due to their complexity and large number of parameters, these (typically transformer-based) models are…

Information Retrieval · Computer Science 2022-12-02 Jurek Leonhardt , Koustav Rudra , Avishek Anand

Explanations of an AI's function can assist human decision-makers, but the most useful explanation depends on the decision's context, referred to as the downstream task. User studies are necessary to determine the best explanations for each…

Human-Computer Interaction · Computer Science 2024-09-20 Eura Nofshin , Esther Brown , Brian Lim , Weiwei Pan , Finale Doshi-Velez

We consider the problem of generating interpretable recommendations by identifying overlapping co-clusters of clients and products, based only on positive or implicit feedback. Our approach is applicable on very large datasets because it…

Information Retrieval · Computer Science 2017-05-18 Reinhard Heckel , Michail Vlachos , Thomas Parnell , Celestine Dünner

Decisions in organizations are about evaluating alternatives and choosing the one that would best serve organizational goals. To the extent that the evaluation of alternatives could be formulated as a predictive task with appropriate…

Human-Computer Interaction · Computer Science 2022-06-30 Charles Wan , Rodrigo Belo , Leid Zejnilović

Machine learning algorithms enable advanced decision making in contemporary intelligent systems. Research indicates that there is a tradeoff between their model performance and explainability. Machine learning models with higher performance…

Machine Learning · Computer Science 2022-06-23 Lukas-Valentin Herm , Kai Heinrich , Jonas Wanner , Christian Janiesch

With the prevalence of deep learning based embedding approaches, recommender systems have become a proven and indispensable tool in various information filtering applications. However, many of them remain difficult to diagnose what aspects…

Information Retrieval · Computer Science 2021-10-29 Yao Zhou , Haonan Wang , Jingrui He , Haixun Wang