Related papers: Crowdsourcing for Reminiscence Chatbot Design
In this paper we describe the requirements and early system design for a smart conversational agent that can assist older adults in the reminiscence process. The practice of reminiscence has well documented benefits for the mental, social…
We propose a personalized chatbot designed for elderly individuals. The chatbot initiates discussions based on family photos, encouraging users to interact naturally. During these interactions, it generates W questions (who, where, when,…
Music-based reminiscence has the potential to positively impact the psychological well-being of older adults. However, the aging process and physiological changes, such as memory decline and limited verbal communication, may impede the…
The emergence of generative large language models (LLMs) raises the question: what will be its impact on crowdsourcing? Traditionally, crowdsourcing has been used for acquiring solutions to a wide variety of human-intelligence tasks,…
Reminiscence, the act of revisiting past memories, is crucial for self-reflection and social interaction, significantly enhancing psychological well-being, life satisfaction, and self-identity among older adults. In HCI and CSCW, there is…
In this paper we explore the feasibility and design challenges in supporting co-located and virtual social interactions in residential care by building on the practice of reminiscence. Motivated by the challenges of social interaction in…
In this paper, we outline the vision of chatbots that facilitate the interaction between citizens and policy-makers at the city scale. We report the results of a co-design session attended by more than 60 participants. We give an outlook of…
Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…
In this paper, we explore the design and use of conversational telepresence robots to help homebound older adults interact with the external world. An initial needfinding study (N=8) using video vignettes revealed older adults' experiential…
In this article we propose a unique framework for designing attractive and engaging crowdsourcing systems for older adults, which is called AFFORCE (Actionable Framework For Crowdsourcing Experiences). We first categorize and map mitigating…
For a human-like chatbot, constructing a long-term memory is crucial. However, current large language models often lack this capability, leading to instances of missing important user information or redundantly asking for the same…
Feedback design is an important aspect of person-following robots for older adults. This paper presents a user-centred design approach to ensure the design is focused on the needs and preferences of the users. A sequence of user studies…
Linguistically diverse datasets are critical for training and evaluating robust machine learning systems, but data collection is a costly process that often requires experts. Crowdsourcing the process of paraphrase generation is an…
Loneliness and social isolation are serious and widespread problems among older people, affecting their physical and mental health, quality of life, and longevity. In this paper, we propose a ChatGPT-based conversational companion system…
In this paper we introduce Chat-crowd, an interactive environment for visual layout composition via conversational interactions. Chat-crowd supports multiple agents with two conversational roles: agents who play the role of a designer are…
Low technology and eHealth literacy among older adults in retirement communities hinder engagement with digital tools. To address this, we designed an LLM-powered chatbot prototype using a human-centered approach for a local retirement…
In the last decade, crowdsourcing has become a popular method for conducting quantitative empirical studies in human-machine interaction. The remote work on a given task in crowdworking settings suits the character of typical…
The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…
New techniques leveraging IT-mediated crowds such as Crowdsensing, Situated Crowdsourcing, Spatial Crowdsourcing, and Wearables Crowdsourcing have now materially emerged. These techniques, here termed next generation Crowdsourcing, serve to…
Chatbot technology is increasingly emerging as a virtual assistant. Chatbots could allow individuals and organizations to accomplish objectives that are currently not fully optimized for collaboration across an intergenerational context.…